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Sleep Inn Shady Grove

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244 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Croton on Hudson, New York
Reviewed 1 week ago via mobile

This hotel, while very cheap, is horrible. The room itself is filthy, there were ants crawling on the desk. The bed has to be 10+ years old and you can feel the coils. The pillows, all of the pillows, were lumpy and gross. If you need a deal, choose it somewhere else. Use hotel tonight or just stay somewhere else

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Helpful?
1Thank Donna F
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Donna, Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I sincerely apologize for a disappointing experience with us. Your comments are valuable to us and have already forwarded to the department heads as this will assist us in our continuous efforts to maintain...

Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 25 June 2016

I booked this hotel through Priceline, which has a partnership with booking.com. The day before my trip, I called to alert them that I would be staying one day, not two. Somehow booking.com did not have a record of my reservation, which I made two months before. Then, they could not automatically change it, even though the hotel said it...

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Helpful?
Thank satin6
About Hotel's Favourite Review
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for your thorough and candid review of your recent stay hotel. I am so pleased you enjoyed your stay with us and we met your expectations. We appreciate your business and look forward to welcoming you back again if your travels bring you back to Rockville. Best, Amit P.

Woodbridge, Virginia
Reviewed 2 weeks ago

Booked this room for my son and it was a great deal for $70 per night. The staff was welcoming and nice. The continental breakfast was good. The hotel will give you a ride to and from the Shady Grove Metro, which is a great convenient. You could walk to the right or left and there were places to eat...

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Helpful?
Thank 131toniaf
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Tonia, Thank you for taking the time to write a review about your stay with us. We are delighted that you had a wonderful stay and that you were so impressed with our deal. We look forward to welcoming you back on your next trip! Best, Amit P.

Reviewed 2 weeks ago via mobile

Gave it a shot. The staff at check in was great the first room however was not. One of the first things I do is pull back the sheets to see if they are fresh and un used. They were used for sure... Both beds! There were hairs all over them and I was not too happy. Called the desk,...

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Helpful?
Thank Renardb1
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Renard, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. I sincerely apologize for a disappointing experience with us. Your comments are valuable to us and have been shared with my team as this will assist us in our continuous efforts to maintain and improve the service level we aim...

Ottawa
Reviewed 5 weeks ago

We had just come from a Motel 6, so Sleep Inn seemed like a huge step up. Our room was clean, modern, well-kept and quiet, and we always love a free newspaper and coffee and hot water on demand in the lobby. The wifi signal, as others have mentioned, is awful. My husband could only obtain a decent signal while...

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Helpful?
Thank CurrerE
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for sharing your experience with other TripAdvisor readers. Your valued comments on cleanliness of the rooms are well noted. We are working diligently to improve the high-speed internet service in our hotel. I understand that this is an important amenity for our guests, and I am truly sorry for any inconvenience this caused for you. I...

Reviewed 11 March 2017

I am an out-of-town doctor visiting DC for a conference. Close proximity to the metro station at Shady Grove makes this location ideal. However, I encountered multiple problems. I had issues with the dates of my stay (which the night staff, "Corrigan," assured me would be resolved). They charged me for MULTIPLE nights that I was not there. I disputed...

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Helpful?
Thank Derek M
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Derek, I appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am sorry to read that you have departed us with your expectations not being met. We certainly strive to ensure...

Beachwood, Ohio
Reviewed 3 February 2017

I had a pleasant stay at the Sleep Inn. I was attracted to this hotel because it was budget friendly(for the Washington DC area) and it's proximity to Interstate 270. I was traveling westward the following day and wanted to avoid the DC traffic. There were the added advantages of free parking and the many good restaurant choices nearby. My...

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Helpful?
Thank JamesR3oh
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear James, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our hotel, convenient location and we certainly appreciate your nice feedback on our helpful staff. On the other hand, I would like to apologize for not living up to your expectations with the WIFI and...

New York City, New York
Reviewed 30 January 2017 via mobile

The staff was nice enough. No problems there. Free parking. Huge plus. Free breakfast. Nothing fancy but there's hot eggs which is more than some places. Coffee was decent. Although they ran out one morning. 😣 Room wasn't anything less than standard. Had a fridge. The bathroom tho. Oy. The shower had a detachable head. Well it kept falling. The...

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Helpful?
Thank asherms21
A P, Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for your feedback regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation in some areas. We will address this concerns. We take all reviews positive and negative very seriously, and...

Sunbury, Ohio
Reviewed 28 January 2017 via mobile

If you're looking for a cheap place to stay while visiting DC this place isn't bad. The rooms are clean, the staff is friendly, and the breakfast is free. The only thing that was frustrating was that the shuttle to the metro stopped at 10pm. Besides that this was a decent hotel.

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Thank PoliSciGuy24
New York City, New York
Reviewed 22 January 2017

stayed here for the march in D.C. Staff was excellent with advice. Even though the shuttle wasn't working well, they gave us good advice. Location was excellent to visit D.C., rooms were decent size and clean, and staff was excellent. Only reason not five stars is the breakfast is quite minimal. I have stayed at similar hotels (La Quinta, Holiday...

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2Thank MaryInRio

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn Shady Grove

Address: 2 Research Ct, Rockville, MD 20850-3211
Region: United States > Maryland > Rockville
Price Range: €66 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn Shady Grove 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Sleep Inn Shady Grove Hotel Rockville
Shady Grove Sleep Inn
Sleep Inn Rockville
Rockville Sleep Inn
Hotel Style:
#4 Family Hotel in Rockville
#8 Business Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn Shady Grove staff and other travellers.
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Shreveport, Louisiana
over a year ago
over a year ago
Shreveport, Louisiana
over a year ago

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Questions? Get answers from Sleep Inn Shady Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need shuttle, confirm more than once..spotty wifi”
nihongo888, 24 Oct 2016 | Read review
“Comfort and Price!”
Nikki1212, 18 Oct 2016 | Read review
“SIts back from the road so outside noise was not a problem for us.”
MaryjanePennsylvania, 18 Sep 2016 | Read review
“Great business hotel, close to metro.”
satin6, 25 Jun 2016 | Read review
“Ask for a room that is as far away from I-270 as possible.”
KingofThreePutts, 30 Oct 2015 | Read review
5 of 5