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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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241 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 237: English reviews
Brooklyn
Reviewed 1 December 2016

All was well with room. Gave us a stack of extra towels. Minor set-back upon check-out. Our 3 free nights were not on receipt. Took a bit to fix it, but all OK. We have been staying at this location for many years on our trip to that area. Updated rooms are nice. Safe location. Fine restaurants in the area....

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Helpful?
1Thank Larry B
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Larry B., Thank you for providing feedback regarding your recent stay. We're pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. Thank you for allowing us to resolve the billing issue you noted. We appreciate you taking the time to share your experience. We do hope to...

University Heights, Ohio
Reviewed 15 November 2016

The Red Roof Plus Washington DC-Rockville was a terrific place to spend the night after a long day of travel, particularly for the price point. It is also convenient. While not located directly off of 270, the hotel was easy to find in the dark and was only a short distance from the freeway. Getting back to the interstate was...

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1Thank JasonC12
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Jason C., I appreciate your comments regarding your recent stay with us. Thanks for pointing out that we are easily accessible to both Interstate 270 and the Metro. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your stay in the D.C. area. I will make sure...

Philadelphia, Pennsylvania
Reviewed 14 November 2016

Stayed at this location for a soccer tournament so we had no choice in where we stayed. We are accustomed to staying in 2-3 star hotels to keep price in check, however, this hotel was by far the worst I've stayed. Upon check in, I was immediately concerned with how unsafe the hotel appeared. When we got to our room,...

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Helpful?
Thank thereidcrew1
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Thereidcrew, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Thanks for providing us with your feedback. Best regards, Bill D.

Reviewed 8 November 2016

I'm a local small business owner. This is my second stay at this location. I came back for the convenience and reliable cleanliness. Very nice, friendly staff. I'll certainly be a regular here when I need a place to stay.

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Helpful?
Thank Bubba P
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Bubba P, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your time in Rockville. I will make sure to share your comments with our staff. We look forward to seeing you on your next trip to...

Baltimore
Reviewed 27 October 2016

The front desk staff was very friendly and professional. When I entered the lobby to check in, I overheard them trying to resolve a guest's issue. They were exhausting all possibilities to make sure the guest was happy. The property is undergoing renovations and they have done a great job with the rooms, but the grounds and exteriors of buildings...

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Helpful?
Thank Olynn99
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Olynn99, Thank you for providing feedback on your recent stay with us. We want to provide a clean, well maintained hotel with great service. Thank you for your comments about our front desk staff. As you could see we are working to make improvements to the exterior of the hotel. It was nice of you to point out our...

Orlando, Florida
Reviewed 24 October 2016 via mobile

Easy to find, we pulled in late and had a room in less than 5 min. The front desk was kind both in meeting and in the morning. We felt like we were in a higher class hotel. It was clean and well presented. Very comfortable.

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Thank JasBarone
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear JasBarone, I appreciate your comments regarding your recent stay with us. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Pikesville, Maryland
Reviewed 28 September 2016

The desk clerks were friendly but the problem was the first room I was assign. I couldn't get into it without a struggle. I literally had use my body weight in order to open the door. When I brought this to the attention of the clerk he came to see if he could open it and he couldn't without force...

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Thank Reba D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good morning Reba, Thank you so much for choosing to stay with us. We appreciate you taking the time to give us valuable feedback on your recent stay. I am sorry that your stay did not meet your expectations. Please accept our sincerest apologies. Thank you for letting us know about the problem with your door. I was glad to...

Silver Spring
Reviewed 23 September 2016

It was a last minute decision to stay at the Red Roof Plus. So I was glad I could get a room at a reasonable price at a good location close to the subway. The room was basic with two double beds; A/C, cable; free wifi; bathroom with tub, shower and hot water; and towels and wash cloths. No coffee...

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Helpful?
Thank Juana G
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello Juana, Thank you for providing feedback regarding your recent stay with us. We're very pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. I am sorry that we don't have an elevator in the hotel. We appreciate you taking the time to share your experience. We do hope...

Philadelphia, Pennsylvania
Reviewed 9 September 2016

Recently stayed at this hotel. The front desk manager Kellie was absolutely amazing. She was friendly, helpful and made us feel very welcome. The price is very reasonable for the area. The room was in pretty good condition and very clean. There were just a few minor things that could have used repair, but did not effect our stay. My...

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Helpful?
Thank scorleto
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. It's always a pleasure to hear from a guest. Kellie was elated to hear your compliments. Your comments were inspirational for the entire staff. We want to provide clean and comfortable rooms at a fair price. Thanks for your suggestion about the clothing hook. Thank you again...

Abu Dhabi, United Arab Emirates
Reviewed 23 August 2016

Its my 2nd visit to USA in 5 months and i still can not find better than Red Rood plus. They have great Premium room in the upper floor with complimentary water, juice, granola bars, nuts and popcorn. The location is 5 minuets from Red line Metro by bus and 20 minuets walking distance or you can use the free...

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Thank Assem M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Assem, It was nice to see you again on your return trip. Thank you for staying with us and sharing your experience with our premium rooms. I have already shared your comments with Kellie and will make a point to also share them with Ron and Noel. It's always nice to see your interaction with our staff which is...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: €72 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super easy drive to the capitol. Lots of parking and food nearby.”
  • view from balcony near room 230
, 24 Apr 2017 | Read review
“Rooms on the front side”
knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
skiffb2016, 18 Jul 2016 | Read review
5 of 5