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Courtyard Rockville

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Courtyard Rockville
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136 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Philadelphia
Reviewed 3 weeks ago

This is an average Courtyard Marriott, so that means don't arrive hungry, or if you do, be prepared to go out. They have that worst-of-all-worlds "Bistro," which means you wait a ridiculously long time for a mediocre item selected from a limited menu. They also have a euphemistically titled "Market," consisting mostly of high-priced bags of high-calorie items. I don't...

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Helpful?
Thank Snarth
Sharon K, Manager at Courtyard Rockville, responded to this review

Dear Snarth, Thank you for your feedback on our hotel. I'm sorry that it wasn't to your expectations as we do strive to make all of our guests stays a memorable one. I will speak with our contact at Marriott Headquarters regarding your comments about the food items in the Bistro as well as work with my Operations Manager to...

Reviewed 4 weeks ago via mobile

1.The rooms are comfortable- - comfy beds - great pillows - good desk - very clean 2. Pleasant, helpful and efficient staff 3. Free van to and from Metro 4. Very nice lobby - but there was no free coffee or tea. Instead, you needed to buy from the bar. It made the lobby a lot less of a welcoming...

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Helpful?
Thank Samuel J
Eastsound, Washington
Reviewed 4 weeks ago via mobile

I was here for Women's March on Washington and had a great experience. The shuttle service to Shady Grove Metro station was very efficient and made for an excellent planned day. This location proved to be excellent because is was at the start of the Red line for Metro! Many restaurants were nearby and not too pricey.

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1Thank myrnaorcas
Reviewed 4 December 2016 via mobile

My most recent stay could not have been better. This is far from the newest most updated Courtyard, but the staff cares for it immaculately and provides the highest level of service. Very very Satisfied!

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Thank bnltandem
Reviewed 30 November 2016 via mobile

Hotel is in a great location,rooms are clean and comfortable. But... It's always the staff that make a good hotel great, and this hotel does not have it. Sat in the bistro and watched three members of staff,Inc an assistant manager,belittle,and bully another member of staff who was not part of the group. Now this guy,was working the bar all...

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Helpful?
1Thank Vapochilled
Sharon K, Manager at Courtyard Rockville, responded to this review

Thank you for your comments. I will address the issues you experienced with our staff. If you have any other information please feel free to reach out to me at Sharon.killoran@marriott.com Best, Sharon Killoran Assistant General Manager

Brooklyn, New York
Reviewed 23 November 2016 via mobile

The Courtyard Marriott on Research Blvd is comfortable and clean. The staff was helpful and check in was efficient. The king room was large with a pull out sofa, desk, chair and a refrigerator. There is a sink, counter and closet area separate from the bathroom. There is a Bistro on the first floor that offers Starbucks, breakfast sandwiches,yogurt, cereal...

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Helpful?
Thank TJ R
Plano, Texas
Reviewed 25 October 2016 via mobile

Stayed here for an overnight trip. Very comfortable and reasonably priced. Clean facilities and refreshingly bright colors and ambiance. Will certainly stay here again good place to stay. Centrally located in the area too

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2Thank SriniV5
Reviewed 13 October 2016 via mobile

This is a decent Courtyard. It's a super long walk to the elevator regardless of where your room is and it's an old hotel but it's clean and cozy. The staff was friendly and the cafe was staffed (which is an issue I've run in to at other Courtyards).

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1Thank LauraM0177
Cranberry Township, Pennsylvania
Reviewed 29 July 2016

Check in was wonderful. The staff went out of their way to find me a room. Then it just got worse. Room was musty, air conditioner stopped working during the night, there were ants in the room & the housekeepers used our trash to line the trash can. I left 1 day early & William never asked why I was...

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Helpful?
Thank MCLRS
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good day, Thank you for taking the time to review our hotel on trip advisor. I am very pleased to hear that the first part of your stay was enjoyable and our front desk was able to assist. I apologize and understand how frustrating it is to get a room that is hot especially during these hot summer months. I...

A TripAdvisor Member
Level Contributor
7 reviews
1 helpful vote
Reviewed 26 July 2016 via mobile

Clean, convenient, well-maintained, pleasant accommodations fairly-priced. Imagine my surprise, when three days later, multiple charges for incidental room charges showed up on my debit card account even though, no charges had been made. Hotel staff blew me off and said charges showing as pending would drop off after a few days. Called corporate and registered a complaint. No compensation offered...

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1Thank A TripAdvisor Member
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good afternoon, Thank you for taking the time to write a tripadvisor review for your stay at our hotel. I am glad to see that you enjoyed the cleanliness and convenience of the hotel. I am disappointed to learn that you had some billing issues during your stay with your credit card. I am not sure what was explain to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Restaurant serves breakfast and dinner. Starbucks on site. ... more   less 

Additional Information about Courtyard Rockville

Address: 2500 Research Boulevard, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: €90 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rockville 3*
Number of rooms: 147
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Also Known As:
Courtyard Rockville Hotel Rockville
Rockville Courtyard
Rockville Marriott
Hotel Style:
#5 Romantic Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rockville staff and other travellers.
2 questions
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Hightstown, New Jersey
10 months ago
New York

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Questions? Get answers from Courtyard Rockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go for a room with an odd number which puts your window on the courtyard and away from the highway.”
 of 5 bubbles ncbiztraveller, 13 Jul 2016 | Read review
“Room 152 Extremely Hard Full ( Not Queen) Beds”
 of 5 bubbles MiaS63, 3 Apr 2016 | Read review
“Room 170 is near the indoor pool and side entrance.”
 of 5 bubbles lovetodance418, 28 Dec 2015 | Read review
“Ask the staff at check in about sound. They helped find as quiet a room as possible.”
 of 5 bubbles vaharrison, 17 Nov 2015 | Read review
“Double Suite is good space for larger families”
 of 5 bubbles mcbusymom, 9 Sep 2015 | Read review
5 of 5