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Friendly staff, ok rooms, clean and comfortable. Convenient to i-95 , perfect resting spot for us. Good free breakfast too. The corner rooms are larger and have 2 windows. Fresh bed sheets and towels. Elevators could be improved.
That is intended as a good thing. This property was everything I've come to expect from a HIE. Clean spacious room with fridge and microwave. Good breakfast with a clean eating area, and friendly staff. The truck stop virtually around the corner is very convenient...More
I would have given an average rating of 3 out of 5 without considering the shower, but I can not. The shower struck out on all counts. The flow was weak (mainly because of a faulty diverter), the hot water ran out before I finished...More
Thank Murl R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 16 April 2018
Hello Murl R,
Thank you for your stay and for taking the time to leave us feedback. I am sorry that the condition of the shower and bath tub fell short. I want all your stays with us to be pleasant. I know this requires...More
Good customer service and a pretty good price. Rooms were clean and we'll taken care of. Beds were ok to sleep in. I'd stay here again if needed but not my first choice in the area. They did do a good job of taking care...More
Thank Lee B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 30 March 2018
Hi Lee B,
Thanks for choosing Holiday Inn Express Hotel & Suites North East for your lodging needs and for taking the time to share your experience with us.
Rest assured that we are not stopping to find ways to keep our guests satisfied. Your...More
I am a member of the travel plan, but we were given a really bad room. Along the roadway where traffic noise was loud through the night. Louder than the air/heat and the tv combined. The room condition was poor. When we checked in, the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 1 December 2017
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Our goal has always been to provide our...More