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Good customer service and a pretty good price. Rooms were clean and we'll taken care of. Beds were ok to sleep in. I'd stay here again if needed but not my first choice in the area. They did do a good job of taking care...More
That is intended as a good thing. This property was everything I've come to expect from a HIE. Clean spacious room with fridge and microwave. Good breakfast with a clean eating area, and friendly staff. The truck stop virtually around the corner is very convenient...More
I am a member of the travel plan, but we were given a really bad room. Along the roadway where traffic noise was loud through the night. Louder than the air/heat and the tv combined. The room condition was poor. When we checked in, the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 1 December 2017
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Our goal has always been to provide our...More
This hotel gets just an average rating from me. Beds were comfortable, however the shower needs some repair, and breakfast was very good -lots of choices. The room rate was too high. Not a good value for your money.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 10 August 2017
Thank you for your feedback regarding your stay at Holiday Inn Express North East, MD. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and breakfast.
Room was a B+ clean and well appointed. The bathroom was clean with no mildew or the like. What I didn't like was when the air conditioner reached the set temperature the fan cut off and the room was totally quiet. I want the fan...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 24 July 2017
Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room received and found it clean and well...More