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The Westin Baltimore Washington Airport - BWI

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The Westin Baltimore Washington Airport - BWI
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600 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Baltimore Washington Airport - BWI
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Showing 591: English reviews
Dallas, Texas
Reviewed 24 July 2014

Seems the staff didn't know the local area and had a tough time finding restaurant recommendations except of course their own. In addition, despite being a Westin, no hot water and the staff had a rough time figuring out why the concierge lounge wasn't open until it dawned on them they didn't open it on Friday night

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Helpful?
Thank D F
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to post your review. We very much appreciate your specific and candid observations and we truly are very sorry that we so badly missed your expectations. You can be assured that we found your comments very helpful. We certainly value your patronage and feedback, and we are thankful for your time.

Fort Lauderdale, Florida
Reviewed 22 July 2014

We stayed here this weekend. This was a priceline booking. (77+fees=97). This is the 3rd Westin I've stayed at. I really like the bathrooms in this hotel. The rain shower head is nice. It was not as nice as the other Westin's but it was pretty close. The beds are comfy. The hotel lobby is very nice. Staff is nice....

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Helpful?
Thank LISA C
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thanks for the great review! We are happy to hear you enjoyed your stay at The Westin BWI and look forward to welcoming you back in the near future!

Leland, North Carolina
Reviewed 20 July 2014

The hotel is great and staff is very nice and friendly. I love their reward system-if you do not need the housekeeping for your room, housekeepers will leave 5$ reward card. Since my husband is staying there over a month, he saved up plenty of those cards and used them for food purchases at the hotel. We enjoyed the bar...

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Helpful?
1Thank AlinaP87
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to post your comments! We are very happy that you we able to visit the BWI area and that you chose to stay with us. We are glad you enjoyed your visit and hope to see you on your next visit.

Oakland, California
Reviewed 20 July 2014

This is a perfectly acceptable property. The lobby is very nice and the staff were helpful. However, the room was quite dark and nothing special. If you're just need a place to sleep, I would save the money and go down one tier.

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Helpful?
Thank mcoakland
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

We are very sorry that we missed your expectations. We very much appreciate your time in posting your very helpful and insightful comments and feedback. We hope to have the opportunity to serve you again when you are next in the BWI area.

Delaware
Reviewed 8 July 2014

We stayed here in late June for one night so that we would be close to the airport for an early flight. The hotel was very accommodating and offered 10 nights parking included in the rate. We had an issue with our safe at check-in, but it was quickly fixed and worked fine the rest of the trip. The room...

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Helpful?
1Thank cruisinkim
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for staying with us and for providing us with feedback on your recent stay. We are thrilled to hear that you enjoyed your experience. We hope you visit the Westin BWI again on your next trip to the BWI area.

Reviewed 4 July 2014 via mobile

Our (my husband and I) check-in by Ryan was quick and excellent. We were offered a late check-out at no charge without us even requesting for it. As if he knew we needed it as we were in Baltimore for a late night event. So, we really appreciated not having to wake up earlier and best of all, you are...

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Helpful?
Thank Vivian327
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for the wonderful comment about our restaurant server Aster. She truly demonstrates what means to provide personalized experiences to our guests. Aster goes above and beyond for all of our guests. We are delighted to hear that you enjoyed your stay, and we hope to welcome you back in the near future!

Mechanicsburg, Pennsylvania
Reviewed 2 July 2014

This is a great hotel to stay at when we fly out of BWI. This is a nice property and the rooms and beds are great. We have used their fly and park program twice now and it is very convenient. The hotel staff is very helpful and friendly.

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Helpful?
Thank Garyl1951
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your recent review. Great to hear about your wonderful experience. We hope to see you again in the near future.

Odenton, Maryland
Reviewed 30 June 2014

My son had his wedding ceremony and reception at this hotel on 5/2/14. Our wedding guests also booked about 30 to 40 rooms for that weekend. In general, I should note that the hotel was clean, the ambiance good, and amenities adequate. HOWEVER, the hotel management failed miserably in effectively supporting the wedding logistics. Here are some examples: 1) The...

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Helpful?
Thank Rich365
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Our Catering Manager had contacted the bride and groom after the event. Please feel free to contact the hotel directly should you need to speak to us....

leesburg, United States
Reviewed 29 June 2014

This hotel has never disappointed us! Clean, Stylish and has great sleeping accommodations. Bathrooms are very roomy and nice amenities. We have stayed twice at this hotel and would recommend it, if staying in the area.

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Helpful?
Thank tripweluv
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thanks for taking time to tell us about your stay! I'm glad to hear it was such a great one! Our staff works very hard to ensure all of our guests have a restful and memorable stay each and every time, so your acknowledgment is much appreciated. We look forward to continue to welcome you back on your future visits...

Virginia Beach, Virginia
Reviewed 25 June 2014

I went to a wedding on Cape Cod this weekend. On our trip back on Sunday, we were to fly from NH to BWI, then connect to Norfolk. We missed our connecting flight due to construction on the runway. ?!?!?! I've never heard of this happening before, but allegedly no flights were landing for a bit Sunday evening; making us...

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Helpful?
Thank Deb R
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for the amazing review! We are happy to hear that you enjoyed your stay at the Westin BWI. Your feedback speaks to our commitment to providing a Westin personalized service at every turn. I will ensure that John and Bill are recognized for her stellar service. We hope you choose the Westin BWI again should you return to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to The Westin Baltimore Washington Airport BWI. As the nearest Four Star hotel, we are the top choice when traveling to the Baltimore Washington Airport. ... more   less 

Additional Information about The Westin Baltimore Washington Airport - BWI

Address: 1110 Old Elkridge Landing Rd, Linthicum Heights, MD 21090-1003
Region: United States > Maryland > Linthicum Heights
Price Range: €85 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Number of rooms: 260
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin
Hotel Style:
#6 Business Hotel in Linthicum Heights
#11 Romantic Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Baltimore Washington Airport - BWI staff and other travellers.
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Questions? Get answers from The Westin Baltimore Washington Airport - BWI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all the rooms are quiet due to the hotels great location”
 of 5 bubbles Jack_Molho, 31 Oct 2016 | Read review
“Get the environmental friendly offer. Most of us wash their bed linen and towels every week...”
 of 5 bubbles 687omars, 19 Sep 2016 | Read review
“Ask to be near elevator. LONG halllllllllls”
 of 5 bubbles CWinstin, 19 Sep 2016 | Read review
“The rooms from knowledge from being here are all pretty good.”
 of 5 bubbles Jeeptimetrav, 3 Sep 2016 | Read review
“all are good”
 of 5 bubbles WeingartenK, 2 Sep 2016 | Read review
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