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Hilton Garden Inn BWI Airport

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Hilton Garden Inn BWI Airport
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850 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn BWI Airport
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Showing 847: English reviews
Reviewed 24 July 2016

The Inn was in a great location. Customer service was EXCELLENT, NON-SMOKING facility GREAT, pool-spa, workout area GREAT condition and rooms were fair. The only DRAWBACK was the coffee-tea area not so tidy for days of our stay. OVERALL comfortable stay!

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Helpful?
Thank Shamarwal W
Baltimore, Maryland
Reviewed 24 July 2016 via mobile

This hotels has opportunities in cleanliness. The staff was professional nothing more towards friendly. Close to food/entertainment. For some reason I was given a handicapped room. I would say... stay here if you must. If your looking for something more then one or two nights. Try another hotel. YOUR WELCOME.

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Helpful?
Thank lysaObmore
Shaune J, General Manager at Hilton Garden Inn BWI Airport, responded to this review

Thanks for your review IysaObmore, What are those opportunities you feel we have? I'd love to hear more about your stay and what you feel we can do better. Please contact me at shaune.johnson@hilton.com. Many thanks, Shaune Johnson

New Castle, Pennsylvania
Reviewed 23 July 2016

The hotel property is nice and well maintained, but the housekeeping staff puts all the towels and dirty linens out the rooms and leaves them their forgetting to come back for them. After sitting there for hours the start to have a musty smell which permeates the area. Both nights of my stay I attived back at my room between...

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Thank jgc226
Shaune J, General Manager at Hilton Garden Inn BWI Airport, responded to this review

Thanks for your review jgc226, I will work with housekeeping to make sure that these issues do not continue. The issues you experienced in both housekeeping and the restaurant are not common and certainly not up to our standard. I will further investigate and make sure these issues do not happen to future guests. Many thanks, Shaune Johnson

Virginia Beach, Virginia
Reviewed 23 July 2016 via mobile

Our initial stay was in March, but we liked it so much that we stayed again in May! You can't beat the location. Easy access to Baltimore and a very quick commute. The hotel breakfast buffet is well stocked, and the attendants are friendly and helpful. The rooms are quiet and live up to the Hilton standard of comfort and...

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Thank La_Dame_Rouge
Culver City, California
Reviewed 21 July 2016

Has shuttle service to airport and car rental. Very convenient for catching flights. Nice, clean, big rooms. Decent cafe for meals. Free parking and internet. Really had no complaints at all. Close enough if you are going to John's Hopkins as well.

Review collected in partnership with Hilton Garden Inn
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Thank azbz
Newnan, Georgia
Reviewed 20 July 2016

We stayed one night with our 2 young sons. Aside from the brand we chose this location because of the proximity to the BWI airport. Check in was fast and seamless, service was exceptional. The hotel actually offered complimentary shuttle service to and from dinner. After a long day this was very much appreciated. Our sons were traveling unaccompanied and...

Review collected in partnership with Hilton Garden Inn
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1Thank TaraHood
Millville, Delaware
Reviewed 15 July 2016

Service was excellent! Friendly,professional staff. Clean, comfortable rooms. Shuttle was prompt and driver was very accommodating! Breakfast was very good..Coffee and drinks available 24 he's a day! Would stay here again!

Review collected in partnership with Hilton Garden Inn
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Thank 678stellab
SW Florida
Reviewed 15 July 2016 via mobile

Clean rooms, comfortable bed, great checkin staff (British accent, didn't catch her name). No A/C in hallways or elevator. It was above 80 deg. One elevator showing out of order at 500 PM and still not repaired by 700 AM the next day. No elevator service contract? Hope it never goes down after hours with someone in it! Breakfast was...

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Thank schwa757
Shaune J, General Manager at Hilton Garden Inn BWI Airport, responded to this review

Thank you for your feedback, I believe we connected earlier via email to discuss your concerns. I'm terribly sorry about your stay but I'm glad to know you'll be giving us another opportunity. Many thanks, Shaune Johnson

Grand Junction, Colorado
Reviewed 13 July 2016

We spent the night between flights from BWI. Shuttle service was good, but not as promised. It took 30 minutes, not 15, for the van to arrive. The rooms are lovely, with no complaints. There are no security lock boxes in the room. This surprised me, since other HGI's had them. The staff gave us a list of restaurants nearby...

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1Thank Christine G
Sunset Beach, North Carolina
Reviewed 13 July 2016 via mobile

This property has become our favorite when flying in and out of BWI. The rooms are very nice and the price is reasonable including free vehicle parking while away. Great bar and a passable bar food menu. Great airport shuttle service both ways. Also free - tip the driver well. Highly recommend.

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Helpful?
Thank Tod H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Each guestroom comes fully equipped with a refrigerator, microwave, LCD TV, two telephones with voice mail messaging, work desk, Herman Miller chair, work lamp, 24 hour complimentary van service to and from BWI Airport, 24 hour fitness and business centers, complimentary parking and Internet access. ... more   less 

Additional Information about Hilton Garden Inn BWI Airport

Address: 1516 Aero Dr, Linthicum Heights, MD 21090
Region: United States > Maryland > Linthicum Heights
Price Range: €103 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn BWI Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Bwi Airport Hotel Linthicum
Hilton Garden Inn Linthicum
Linthicum Hilton Garden Inn
Hilton Linthicum
Hotel Style:
#1 Romantic Hotel in Linthicum Heights
#2 Family Hotel in Linthicum Heights
#5 Business Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn BWI Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn BWI Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always stay near the elevator.”
Hudsonrev, 12 Apr 2017 | Read review
“Close to BWI”
cdjones, 14 Mar 2017 | Read review
“You can request a room away from the frontage road. Our room was located in the back area.”
Jean4fn, 4 Feb 2017 | Read review
“They all seem alike. Poorly maintained but clean.”
righteous, 24 Nov 2016 | Read review
“Do not get rooms close road side. Many heavy truck go in and out all night,”
R4738SRjasons, 15 Nov 2016 | Read review
5 of 5