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Aloft BWI Baltimore Washington International Airport

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Aloft BWI Baltimore Washington International Airport
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Calgary, Canada
Reviewed 5 days ago NEW

i rented a room for 2 nights and it was never cleaned before i took it everything was dirty the coffee maker was filthy the shower was never cleaned and i moved a chair and there was filthy dirty where the chair was like it hadnt been cleaned in years

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Helpful?
Thank dov k
Dion H, Assistant General Manger at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello dov k, I’ve read your comments about your stay at Aloft (BWI). WOW – not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. I hope you’ll consider...

New York City, New York
Reviewed 1 week ago via mobile

The bar tender Tye was amazing!!! He made up for what what the the hotel lacked; which was a lot but I'd settle for Tye's company any day. He was amazing!!!!!!😊 Also, the drinks were great!!! See ta bext visit.

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Helpful?
Thank lenoras905
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello lenoras905, We appreciate you recently choosing to stay with us and for taking the time to share your feedback. We are pleased to see that you had an overall good experience. I’m glad to hear that you enjoyed Ty at the WXYZ Bar. We look forward to hosting you again whenever your travels bring you back to the BWI...

Hinesville, Georgia
Reviewed 1 week ago

From the time I checked out until I checked out was a most wonderful experience! The front desk staff ( two guys-sorry i misplaced your card) the guys name starts with a 'D' that assisted me, was so hospitable. I WILL RETURN!!

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Helpful?
Thank mydroid6868
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello mydroid6868, Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at the Aloft (BWI). Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed their expectations. We’ll see you soon.

Baltimore, Ireland
Reviewed 2 weeks ago

My family and I stayed at this hotel after our home was burned down. At check-in a Dion was very nice and helpful but most of all he was considerate of my situation. He went out and beyond to make sure we felt as comfortable and as home as possible. I would recommend Aloft to anyone.

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Helpful?
Thank klothstudio
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello klothstudio, Thank you for recently staying with us and for taking the time to share your feedback. We are happy that we were able to make your stay with us as comfortable as your home. We truly sympathize about your situation. It was a pleasure hosting you and we look forward to seeing you and your family again on...

Reviewed 2 weeks ago via mobile

Best hotel I've ever had totally worth the price! We are military returning from the Middle East, Melvin went out of his way and stayed late to ensure we got to and from our destination. The lady at the fest had four full squads of military trying to get a room all at one and never once got an attitude....

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Helpful?
Thank Thomas J
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello Thomas J. Thank you so much for choosing to stay with us. I am happy that my team members succeeded in letting you know how much we appreciate your patronage. We are excited about our new renovation, which we believe will help enhance our guest experiences. We enjoyed having you and your team members stay with us and we...

LaVale, Maryland
Reviewed 3 weeks ago

The shuttle was on time. The drivers were nice and helpful. Noisy. Went to the lobby for ice. Bed was not very comfortable. The light in the shower is not bright. The gentleman who checked us in was helpful and pleasant. The people were great but cleanliness was substandard. Furnishings were torn.

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Helpful?
Thank sam3752017
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello sam3752017, Thank you for recently choosing to stay with us and for taking the time to share your feedback. The Aloft BWI will be undergoing a property renovation to enhance the experience of all our guests. We look forward to seeing you once this renovation has been completed.

Dallas, Texas
Reviewed 3 weeks ago

This hotel is need of basic maintenance, housekeeping, and training for their staff. The room was just plain dirty. The grout and tile in the bathroom was filthy, the walls were stained, the shower door didn't close so when you got out, there was a pool of water on the bathroom floor, the headboards were scratched, our carpet had some...

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Helpful?
Thank CarryonBag78
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello CarryonBag78, We appreciate you for recently choosing to stay with us and for taking the time to share your feedback. I apologize that your overall experience fell short of expectation. We will use your feedback to help us improve. We are also in the process of renovating the property which will help address some of your concerns. Please reach...

Albuquerque, New Mexico
Reviewed 3 weeks ago

I was tempted by the hotel's proximity to BWI and free airport shuttle. Bad choice. My dogs have stayed in cleaner and nicer smelling kennels. And the reception staff had no interest nor pride in assisting me. Do t do it!

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Helpful?
1Thank CHARLES123456123456
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello CHARLES123456123456, Thank you for sharing a review on your recent stay at Aloft Baltimore Washington Airport. We greatly appreciate your feedback. We never want our guests to leave our hotel dissatisfied with their stay; I am disheartened to hear you did and that your stay with us was less than ideal. We will begin renovating the property very soon...

Ossining, New York
Reviewed 3 weeks ago via mobile

Although a read a lot of negative reviews I still took a chance staying here And I'm so glad I did From checkin to check out Everything was great The pool - the bar - the room was very spacious and clean Stayed here before my Xmas cruise and it was a great Start to my family vacation Many thanks...

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Helpful?
Thank Shona T
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello Shona T, Thank you for the awesome review of our hotel and staff! Your words are a true delight for my staff to read. We truly care about our guest and it is evident in what you have written. We are pleased to have earned your business and we look forward to you stay with us again at the...

New York City, New York
Reviewed 4 weeks ago

My stay at the Aloft Hotel was awesome. I was there for a friends birthday weekend and luckily they had a bar to pre-game before the night events. The housekeeping staff was great and Jamal at the bar was awesome. Jamal was pleasant and a great person to talk to while waiting for all the ladies to get dressed. He...

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Helpful?
Thank ellephillips
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello ellephillips, We are honored that you chose ALOFT (BWI) to play a part in your friend’s birthday celebration. It is great to see that our central location was beneficial to you and that the service from Jamal and other members in our housekeeping department met your expectations. We enjoyed hosting you and your friends; we look forward to seeing...

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Near Aloft BWI Baltimore Washington International Airport

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Aloft BWI Baltimore Washington International Airport is a fresh, fun, forward-thinking alternative to ordinary BWI Airport hotels. With a loft-inspired design a mere five minutes from BWI Airport, we offer vibrant boutique accommodations near the most compelling attractions in two major metropolitan areas. ... more   less 

Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Region: United States > Maryland > Linthicum Heights
Price Range: €89 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Orbitz and Travelocity so you can book your Aloft BWI Baltimore Washington International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum
Hotel Style:
#1 Green Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from Aloft BWI Baltimore Washington International Airport staff and other travellers.
9 questions
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Hanover, New Hampshire
5 months ago
6 months ago
6 months ago
Denton, Maryland, United States
over a year ago

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Questions? Get answers from Aloft BWI Baltimore Washington International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My only suggestion would be to have a microwave in the room.”
 of 5 bubbles mydroid6868, 8 Feb 2017 | Read review
“Look at another hotel!”
  • Dirty laundry left in the hallway.
  • Would you walk barefoot on this floor?
  • Dirty wall next to the bed.
  • Dirty bedding and maid's cart blocking the hallway.
  • This is the place. Looks OK from outside but BEWARE!
  • Note cleaner grout on wall as opposed to floor.
  • Dirty walls
  • Filthy carpet leading to dirty tile and gross grout.
 of 5 bubbles CarryonBag78, 29 Jan 2017 | Read review
“Simple, modern amenities typical of Aloft Hotels.”
 of 5 bubbles ellephillips, 22 Jan 2017 | Read review
“Very quite in my room!!”
 of 5 bubbles ladikae28, 16 Jan 2017 | Read review
“If you get stuck on the first floor, ask to be far down the hall away from the lobby and bar.”
 of 5 bubbles 652rayq, 17 Nov 2016 | Read review
5 of 5