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Quality Inn & Suites

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138 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Columbus, Ohio
1 review
Reviewed 1 week ago

First, we were place next to a smoking room. The cigarette smoke permeated to our room and immediately my husband and I became congested. I went back down to the main desk and spoke with the young lady who checked us in. Nothing was suggested about what the management could do for the cigarette smoke that was in our room... More 

Helpful?
Thank margclark2000
Folsom, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 October 2016 via mobile

If you are looking for a luxurious stay, look elsewhere. The room does the job, but at the bare minimum. The room itself was pretty run down. The ceiling in the bathroom leaked from upstairs. My pajamas hanging on the hook got soaked. There was a pretty significant amount of mold in the shower as well. The front desk staff... More 

Helpful?
Thank imagine22

Travellers are raving about these Laurel hotels

Baltimore, Maryland
1 review
Reviewed 28 September 2016

My stay was very pleasant and peaceful. Really enjoyed the breakfast. The breakfast lady was very nice and helpful. She actually made my waffle for me. I asked about eating places and front desk clerk recommended place right next door. I will return to this hotel.

Review collected in partnership with this hotel

Helpful?
Thank wilsonj543
Allentown, Pennsylvania
1 review
Reviewed 28 September 2016

Lovely hotel, quite rooms, with awesome facilities. The breakfast was fabulous. Highly recommended. I enjoyed on the weekend and wonderful place. I would like to go back to stay place because wonderful location.

Helpful?
Thank _patapartygirl
Hyattsville, Maryland
1 review
Reviewed 26 September 2016

this place was a dump everything is out dated and dirty I slept with lights on in case they had bugs, curtains have holes, dust everywhere, hallways are never cleaned neither is the elevator. vents hang from the ceiling, hot lamp in the bathroom doesn't work, old fashioned toilet, lots of water damage in the bathroom, tub isn't cleaned well... More 

Helpful?
Thank spines76
Buffalo, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2016

this was more of a half way house than hotel. Rooms were circa 1974 with furniture which wouldnt be so bad if they were cleaned once in that time frame. Each ride on the elevator offered a 50 / 50 chance of breaking down, was treated to used [ full] condom [ oh well at least someone had a good... More 

Helpful?
Thank Ken R
Khushi P, General Manager at Quality Inn & Suites, responded to this review

Dear Ken I'm concerned about the __Old furniture & Elevetor you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide... More 

Wilkesboro, North Carolina
Level Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 August 2016 via mobile

AC did not work. Sheets were clean but room looked like it needed a little more cleaning. I found a pill bottle sitting on the shelf that someone had obviously left there and housekeeping have missed. Elevator smells like stale smoke. Phone was not set up to allow me to make an 800 call. Even though I'm a Choice Privilege... More 

Helpful?
1 Thank Mitch D
Beltsville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016 via mobile

First, I requested a non smoking standard room, they place in a Jacuzzi room $129 per; when I got to the room it smelled very badly, the stench of unclean smokey carpet. I requested another room, they placed me in a suite costing $143! Both rooms were over priced and out dated, badly in need of renovation! Please stay away... More 

Helpful?
1 Thank Donovan B
Baltimore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016 via mobile

Very nice accommodations. Kind staff. Plentiful breakfast. Front desk staff was friendly. Room was clean. Beds were comfortable. Great location, walking distance to Main Street restaurants and MARC train to DC.

Helpful?
2 Thank Inez M
Khushi P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
5 reviews
Reviewed 26 July 2016 via mobile

Didnt feel secure. Door wouldn't shut tight. Did lock. Bed n pillows were okay. Small bathroom. Ladies in breakfast area were awesome. Neighborhood. Well didnt want to walk around it. Restaurant next door was okay. Good service. Thanks

Helpful?
Thank Sue L
Khushi P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Khushi Patel... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Historic Old Town Laurel you will find the Quality Inn & Suites Laurel. Centrally located between Washington, DC and Baltimore, MD we are just minutes away from area businesses, transportation, major attractions, shops, and dining. At the Quality Inn & Suites Laurel we make your stay relaxing and carefree by offering valued amenities such as: free wireless internet access, free hot breakfast served daily, free parking, daily housekeeping service, outdoor pool (open Memorial Day through Labor Day), and on-site restaurant. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1 N 2nd Street, Laurel, MD 20707
Region: United States > Maryland > Laurel
Price Range: €62 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Laurel
Quality Inn Laurel
Laurel Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This would not be the best hotel to stay in if your looking for luxurious qualities.”
 of 5 bubbles margclark2000, 20 Nov 2016 | Read review
“Make sure you stay away from the pool side as people are often noisy very late into the evening.”
 of 5 bubbles KayBee5, 1 Apr 2016 | Read review
“I don't think any room is good”
 of 5 bubbles rebeccar249, 25 May 2015 | Read review
“Be smart and check all room amenities before going out on the town. Get things right first, then you can relax.”
 of 5 bubbles Susky, 19 May 2015 | Read review
“Keep looking.”
 of 5 bubbles ChrisC482, 13 May 2015 | Read review
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