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DoubleTree by Hilton Hotel Laurel

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#2 of 17 Hotels in Laurel
Certificate of Excellence
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DoubleTree by Hilton Hotel Laurel
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213 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Chambersburg, Pennsylvania
Reviewed 2 weeks ago

Upon arrival I was immediately greeted by a staff member and even offered a complimentary cookie and water! The staff was extremely pleasant, very professional and courteous! I even had the misfortune of locking myself out of my room after eating a delicious meal from room service. The staff was very quick to help and very sweet about it. I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ashley E
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Ashley, thank you for your fabulous review of the DoubleTree by Hilton Hotel Laurel. We are delighted you had an excellent stay and our outstanding service exceeded your expectations. We strive to provide our guests great hospitality and your compliments serve as encouragement to all of us. Thanks for allowing us to be of service, and we hope to have...

Durham, North Carolina
Reviewed 3 weeks ago

The whole hotel staff was exquisite. The first person we met, who was the hostess at the reception treated us so nicely. Our first impression about her was that oh boy, we are going to have a nice stay

Review collected in partnership with DoubleTree by Hilton
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Thank 58amiet
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Dear 58amiet, Thank you for the review and for taking the time to recognize our hotel. We are delighted to know the service we provided far exceeded your expectations. We appreciate you sharing this experience with others and can't wait to welcome you back to DoubleTree by Hilton Hotel Laurel on future visits. Regards, Doug Leedke, General Manager

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

The hotel was extremely clean. The staff were very personable. They answered any questions we had. There was always I would definitely stay at this hotel again if we travel in that area again. Very Enjoyable!

Review collected in partnership with DoubleTree by Hilton
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Thank lindamE5182EG
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We are thrilled the DoubleTree by Hilton Hotel Laurel met expectations for yourself and your family for an outstanding stay. Thank you so much for acknowledging our staff and our spotless facility. Reviews like yours make our jobs so rewarding! It was our pleasure hosting you, and we look forward to seeing you again. Regards, General Manager

Easton, Maryland
Reviewed 4 weeks ago

Staff were helpful, but unable to maintain a peaceful environment that guests expect when staying at a hotel. There were youth playing football in the common areas, yelling obscenities at a loud volume, and not respectful of others. I was assured quiet time would be enforced at 10, yet there continued to be commotion past 11. Not at all the...

Review collected in partnership with DoubleTree by Hilton
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Thank allisont904
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We are happy you chose our hotel for your recent stay, and we thank you for taking the time to post a review. We apologize for the disturbance from nearby guests and hope you will see this for the isolated incident that it was. Thank you again for being our guest, and we hope you will come back for a...

Roanoke, Virginia
Reviewed 5 weeks ago

$150.00 Room, can't even get a free cup of coffee! It really isn't that special. Older piece of property that has had upgrades but still needs work. I stayed here because of business conference. Others got free coupons I didn't because I booked with Hotels.com. Yet, the attendant at front desk wanted to be sure he found my IHG membership....

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Thank Warren B
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Warren, thanks for your constructive comments. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. However, we definitely make every effort to be priced competitively. It was a pleasure to have you as our guest. We hope you will consider us the next time you are in our area so that...

College Park, Maryland
Reviewed 14 February 2017

I loved this hotel. The location is convient and it was clean. The staff was very nice and helped us with anything we needed. One of the best hotels i have been to. Didnt have any problems what so ever.

Review collected in partnership with DoubleTree by Hilton
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Thank bryannar2017
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We appreciate your wonderful feedback about DoubleTree by Hilton Hotel Laurel! It’s great to know you enjoyed our warm hospitality along with the location. Thank you for your business, and we hope to see you again when your travels bring you in our direction! Regards, General Manager

New Church, United States
Reviewed 14 February 2017

This hotel is exceptional as is the staff. Staff will bend over backwards to make your stay comfortable. Staff is great from the desk clerks to the breakfast servers to the cleaning staff. Highly recommend staying at this hotel. This was our 4th stay and is now our go to hotel when we are in the area.

Review collected in partnership with DoubleTree by Hilton
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Thank M1643NRdianeb
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We were happy to welcome you back to DoubleTree by Hilton Hotel Laurel for another spectacular stay. We have a wonderful team whose main goal is the comfort and satisfaction of our guests, and we are happy you agree. It was our pleasure hosting you, and we look forward to seeing you again. Regards, General Manager

Waldorf, Maryland
Reviewed 12 February 2017

Nice staff close to food and stores nice place for business travelers. Staff always helpful plenty of parking, near major road ways and room service. I do wish they would bring back the chef salad from room service.

Review collected in partnership with DoubleTree by Hilton
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Thank 551lesliec
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for your fabulous review of the DoubleTree by Hilton Hotel Laurel. We are thrilled to read you loved our helpful associates and that you were impressed with our convenient location which was perfect for your needs. We appreciate your business and hope to see you again when your travels bring you back in our direction! Regards, General Manager

North Wales, Pennsylvania
Reviewed 10 February 2017

Stayed night before my horse worked out at Laurel. Close proximity enabled me to get up, have breakfast, and be at the track to meet photographer and the van as they arrived from Tapeta Farm. Clean, comfortable room. Saw end of Super Bowl and had dinner in restaurant.

Review collected in partnership with DoubleTree by Hilton
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Thank cinkawick
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thanks for your fabulous review of the DoubleTree by Hilton Hotel Laurel. It’s great to know our location was convenient for your visit and you enjoyed your well-appointed room as well as the food we served at our restaurant. We hope to welcome you back for another great stay. Regards, General Manager

Little Elm, Texas
Reviewed 2 February 2017 via mobile

Pros: Spacious rooms, friendly staff at front desk. Cons: Breakfast area. One day with few people was fine. Next day with more people wasnt. Not every table was prepped with items and the tables that were, were full. I had to chase someone down to get eating utensils then salt, pepper and sugar from a table someone left. That resulted...

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Thank Southern-Alan
00gC, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for staying at DoubleTree by Hilton Hotel Laurel. We are pleased you loved your well-appointed room and the service provided by our Front Desk associates. However, we are sorry for the inconvenience you experienced with our restaurant service. I have discussed your comments with my team so that we can provide you with a much better experience the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Laurel is located just 15 minutes from Baltimore/Washington International Thurgood Marshall Airport, and blocks from corporations. We're only two miles from Laurel Regional Hospital. Have fun watching the horses at Laurel Park racetrack or visit one of many public parks with jogging and bike trails and children's playgrounds. Our complimentary hotel shuttle is available upon request to places within a five-mile radius. Enjoy the signature warm DoubleTree Chocolate Chip Cookie you'll receive upon arriving at our Laurel hotel. Relax in a spacious guest room that features modern décor, complimentary WiFi and a 42-inch HDTV. Upgrade to a suite to enjoy more space, a wet bar, refrigerator, microwave and sofa bed. Keep up with your exercise routine in our fitness center or take a dip in our indoor pool. Enjoy the convenience of onsite diing at The All American Steakhouse and Sports Theatre, and sip refreshing drinks at the Atrium Lobby bar. Our Maryland Ballroom accommodates up to 300 people, ideal for weddings. Smaller venues accommodate meetings, business trainings and receptions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Laurel

Address: 15101 Sweitzer Ln, Laurel, MD 20707-2957 (Formerly Holiday Inn Laurel West - Washington DC Area)
Region: United States > Maryland > Laurel
Price Range: €100 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Laurel 3*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Travelocity so you can book your DoubleTree by Hilton Hotel Laurel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn
Hotel Style:
#3 Business Hotel in Laurel
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Laurel staff and other travellers.
4 questions
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Charlottesville, Virginia
2 months ago
Cranberry Township, Pennsylvania

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Questions? Get answers from DoubleTree by Hilton Hotel Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask questions first?!?”
 of 5 bubbles warrenburch2014, 18 Feb 2017 | Read review
“Ask for an exterior room.”
 of 5 bubbles aswierk, 18 Jan 2017 | Read review
“I prefer the higher floors in any hotel. Less road noise”
 of 5 bubbles IrisW539, 17 Jan 2017 | Read review
“The beds are great and the pillows are amazing.”
 of 5 bubbles shavonnem862, 26 Sep 2016 | Read review
“Most rooms are good. Recommend higher floor”
 of 5 bubbles J7173OMchrisa, 17 Jul 2016 | Read review
5 of 5