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Red Roof Inn Washington, DC - Lanham

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Red Roof Inn Washington, DC - Lanham
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Washington, DC - Lanham
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Showing 100: English reviews
Reviewed 4 March 2015 via mobile

Just finished my 7th night here, I'm traveling for work. I was greeted politely, able to inspect my room and checked in. The coffee in the lobby is really good. Keonna (sorry if I spelled it wrong) at the front desk is great! I hope there's a promotion for her soon. That being said ALL the staff, even late night...

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Helpful?
Thank Julie W
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you for taking the time to write a review! I'm glad to know you enjoyed your stay and will be sure to share your comments with the entire team! Keona will be thrilled to hear how impressed you were with her service! We look forward to seeing you again soon! Thank you for choosing Red Roof Lanham. Sincerely, Desmond...

Arlington, Virginia
Reviewed 18 February 2015

Arrived and was welcomed by friendly front desk lady who already knew my name and was looking forward to receiving me as I already booked weeks before. However, there was only one room left and we were given the key to go check the room out. The room actually smelled of cigarette smoke. It was a big no for my...

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Helpful?
2Thank Oluwa T
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. When a guest takes the time to leave a review, we listen. As a hotel manager, I apologize for your experience with the room smell. I have taken the necessary steps to insure it doesn't happen again. I would value another opportunity to impress...

Reviewed 12 February 2015 via mobile

The hotel staff was very friendly , I was greeted accordingly and was even the option to check my room before I stayed. The GM was very accommodating as well as the front desk (the light skinned girl, keonna ). I'll stay again

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Helpful?
Thank Heather B
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Heather, Thank you for taking the time to share your experience with us Keona will be excited to hear how impressed you were with her service. I will be sure to recognize and thank Keona for leaving you with a five star experience. Desmond Miller General Manager

Lanham, Maryland
Reviewed 12 February 2015

I've stayed several times & everything has been just fine. Rooms clean, really friendly staff, security (tho I've not seen it necessary, what woman doesn't appreciate the presence)? And, BEST OF ALL, my old kitty is welcomed!!

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Helpful?
Thank angiejo1989
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write a review of your recent stay with us. I'm glad to see that we were able to accommodate you and exceed your expectations. Our staff strives to make sure each guest has a positive experience. Thank you and I look forward to seeing you on your next stay with us.......

Reviewed 11 February 2015 via mobile

The hotel service was wonderful!! I was greeted with a smile upon entry and the room exceeded my expectations. The beds were soft an comfortable and the view from my room was spectacular! I will definitely visit again!!!

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Thank Honesty20
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

It was great to hear that you had an awesome stay. Your kind words indicate that we are heading in the right direction when it comes to offering great customer service. We look forward to seeing you again. Sincerely, Desmond Miller General Manager

Reviewed 11 February 2015

The hotel itself was superb and exceeded my expectations!! From I walked in, I was greeted by friendly staff. My room was REALLY clean and whenever I needed assistance room service was never hesitant to come knocking at my door! The hotel is worth everything! I'll be sure to stay here once I return again

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Thank LoloSandira
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write a review of your recent stay with us. I'm glad to see that we were able to accommodate you and exceed your expectations. Our staff strives to make sure each guest has a positive experience. Thank you and I look forward to seeing you on your next stay with us.......

Reviewed 9 February 2015

I was very surprised to be so welcomed by all the staff members that worked at the red roof inn. The room was very nice so quite an the front desk lady she told me her name was chrystal she was so sweet an kind an just so friendly. I will definitely stay there again an recommend my family an...

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Helpful?
Thank ladyce89
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you for taking the time to complete a review of the Red Roof Lanham,MD. I appreciate your comments regarding your recent stay as we strive to continue to provide clean rooms and great customer service. I will make sure to share your comments with Chrystal and rest of my team. Once again Thank You and we look forward to...

Reviewed 7 February 2015 via mobile

We pre booked this place for a 2 night stay in Washington when we arrived the reception area was crowded with people smoking. When checking in the girl was very pleasant but we were asked to check out our rooms to make sure they were ok well I've never seen anything like it more like a hostel, in total we...

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1Thank Jamie D
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Dear Mr. Jamie, Clearly we failed to provide you with the basics. Our goal is to exceed your expectations and WE DID NOT! For that I deeply apologize. It would be my pleasure to further discuss your concerns over the phone. Please give me a call at 301-731-8830 . Sincerely, Desmond Miller General Manager

Reviewed 11 January 2015

I loved how clean my room was and How flexible the employees were with accommodating my needs.The employees were very friendly.My housekeeper was awesome her name was Tamekia. She made sure I had everything I needed.

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1Thank Yungbob
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write such a great review of your recent stay with us! I'm happy to see that your time with us was enjoyable and that we exceeded your expectations. We look forward to seeing you again next time. Again, thank you so much! Sincerely, Desmond Miller

Reviewed 11 January 2015

my room was so clean and had a wonderful scent the housekeeper was friendly and I remember her name is Tanekia she was wonderful if I ever come to town I'm definitely stay at the red roof inn in Lanham

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1Thank mz_lovely31
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write such a great review of your recent stay with us! I'm happy to see that Tamekia took great care of you I will share your kind words with her. We look forward to seeing you again next time. Again, thank you so much! Sincerely, Desmond Miller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Washington, DC - Lanham

Address: 9050 Lanham Severn Rd, Lanham, MD 20706-2914
Region: United States > Maryland > Lanham
Price Range: €66 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Washington, DC - Lanham 2*
Number of rooms: 104
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Also Known As:
Red Roof Inn Washington, Dc - Lanham Hotel Lanham
Lanham Red Roof Inn
Red Roof Inn Lanham
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Washington, DC - Lanham staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before settling in, check the room for any surprises.”
 of 5 bubbles bobkE9752KE, 26 Jul 2016 | Read review
“Don't stay here.”
 of 5 bubbles marcoaB8085AQ, 4 Jun 2016 | Read review
“there are NONE!!!!”
 of 5 bubbles NewEnglandEubie, 23 Oct 2015 | Read review
“Check the door closes and that the air-conditioner is not loud.”
 of 5 bubbles richardhavana, 23 Oct 2015 | Read review
“Do not visit this place unless you are a fan of dark alleys.”
 of 5 bubbles victoriam343, 29 Sep 2015 | Read review
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