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Stayed here for 4 nights. Hotel staff was friendly, breakfast was good, rooms were clean. We had an issue with a leaking toilet and they apologized and was fixed and cleaned when we came back. Only down side was there was some kind of family...More
Thank Sarah E
Response from donnat138, Public Relations Manager at Holiday Inn Express La PlataResponded 1 week ago
Thank you for your comment. We appreciate your feedback and will continue to strive to provide the best service ever. Please do visit us again if you are ever in the area.
Breakfast was great. Staff was good. Has indoor pool and gym. Located in Southern Maryland. Quiet. Plenty of parking. Went with friends and their children. Kids enjoyed the pool. Clean rooms and bathroom.
Thank Gayle A
Response from donnat138, Manager at Holiday Inn Express La PlataResponded 3 weeks ago
Thank you for the kind works. We appreciate your feedback and would like you to visit us again if you are ever in the area. We will make sure that your stay is pleasant and enjoying. Once again thank you.
A nice lady checked us in. She was very informative and kind. The hotel is recently renovated and our room was very clean and bright. The location is a short distance from many shops and resturants and we will defiantly come back next time.
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 2 weeks ago
Thank you for taking the time to comment on your stay. We appreciate your feedback. Please do visit us again if you are ever in the area. We would love to have you. Thank you.
Soon as I walked in I noticed a smell in the Lobby and dirty mats. They let me check in early. When I got to My room I checked my bed stains on the sheets. Then I noticed the floor had food on it. I...More
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 4 weeks ago
In response to this, first of all I must apologize for your stay and I have addressed any issues that you may have had.
The staff is friendly, the surroundings are attractive, rooms are clean, breakfast was good but when you are traveling you need to be able to sleep. This didn't happen for us! Our room was at the front of the building so you could hear every...More
1 Thank Louise K
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 19 October 2017
My apologies on the noise from the highway but there was construction on the roads in the wee hours of the morning beyond our control and unfortunately had contributed to your sleepless night. We are working to address the issues and know that they are...More