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Holiday Inn Columbia East - Jessup

Expedia.comUS$132*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$172*
US$132*
US$172*
US$132*
US$172*
US$133*
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Holiday Inn Columbia East - Jessup
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178 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Start your review of Holiday Inn Columbia East - Jessup
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Reviewed 1 week ago

Arriving from BWI with a rental car to a hotel that is (undisclosed to me) under construction. Handicap parking spots had been given away to other guests by the front desk clerk. I was instructed to park in the back amongst the construction. I had to walk up two flights of outdoors stairs at night. The room had a musty...

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Helpful?
Thank Steven B
miford ma
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Our third yearly visit on way home from Florida to New England. Still a great place .but we did have a tiny complaint. The drinks at the bar are "short" and they are expensive....wouldnt mind if you automatically serve doubles for that price.! Other than that , everything else is excellent. PS...can you use your IHG points at the bar????

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Helpful?
Thank bubbie2ab
About Hotel's Favourite Review
Management response:

Valued Guest, Thank you for your feedback regarding your stay at Holiday Inn Columbia East-Jessup. I am sorry the service provided thought your stay was below you expectations, this is not a normal occurrence for our property. Your comments have been brought to our department heads and we have made efforts to improve in the areas you have noted, and...

Clarksville, Tennessee
Reviewed 1 week ago

I had a great experience at this hotel. Despite there not being much to do in the immediate surrounding area. The hotel was centrally located to 4 different locations I needed to travel to while in MD. The staff was very accommodating and I really enjoyed the bar lounge area. Tracy was a great manager (I just assumed she's a...

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Helpful?
Thank FirebrandFire
Reviewed 2 weeks ago

My room reeked with a nasty smell. The plumbing in the bathroom was not working and water was not draining. The walls are too thin and you can hear the conversations from the rooms next to you. Poor customer service and incredibly unprofessional front desk staff.

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Helpful?
Thank Mike B
Management response:

Valued Guest, Thank you for your feedback regarding your stay at Holiday Inn Columbia East-Jessup. I am sorry the service provided thought your stay was below you expectations, this is not a normal occurrence for our property. Your comments have been brought to our department heads and we have made efforts to improve in the areas you have noted. Thank...

Syracuse, New York
Reviewed 2 weeks ago

We stopped quick on our way up 95 and this place was fantastic! Super clean rooms friendly staff. Beds were clean and comfortable. Loved that they gave bath and body works products for the toiletries. We would stay again.

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Helpful?
Thank 845becca
Management response:

Valued Guest, Thank you for your candid comments on your recent stay. Our staff takes pride in their work and values your feedback. I am please you enjoyed you room and bed comfort and hope we can welcome you back soon, for another wonderful stay. Daniel K. Front Desk Manager

Reviewed 4 weeks ago

This Holiday Inn is our hotel of choice when visiting the MD/DC area which is about every 9 weeks or so. In the past, we've experienced a lot of noise in the evening when staying on the first level. However, the hotel is always clean and the staff is always nice. Check in is always smooth. This particular two-night trip...

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Helpful?
Thank SimplyTiff
Gum Spring, Virginia
Reviewed 12 April 2017 via mobile

The room was fine. Clean. The AC was not good. But I was only there for one night. During check in it would have been nice to be told that you need a ticket for breakfast in the morning. The person at the check in counter in the evening could have been nice but she was at least efficient. There...

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Helpful?
1Thank Jacquilee9
Management response:

Valued Guest, Thank you for your feedback regarding your stay at Holiday Inn Columbia East-Jessup. I am sorry the service provided thought your stay was below you expectations, this is not a normal occurrence for our property. Your comments have been brought to our department heads and we have made efforts to improve in the areas you have notes. Thank...

Reviewed 7 March 2017 via mobile

Very clean room and comfortable beds. Unfortunately there is no microwave oven in the room. They have a cafe that you can order from that was handy. No free breakfast. $10 per person if you wanted to have something before you got back on the highway. We found other places to eat. No pets. Staff was friendly and professional.

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Helpful?
Thank Dottie V
Management response:

Thank you for your comments on your stay. Our staff takes pride in their work and values your feedback. While our standard reservation typically don't include breakfast we would be happy to assist in including this in your future bookings with one of our package rates. A great meal is always waiting. We hope to welcome you back soon. Daniel...

Wayne, New Jersey
Reviewed 21 February 2017 via mobile

Clean and not too loud Staff seemed fine to me as there are many reviews stating problems but didn't encounter any but didn't really need their help. Housekeeping was good and room always done nicely. I was pleasantly surprised and would stay again if needed too.

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Helpful?
Thank jul2212
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel K Front Desk Manager

Easton, Pennsylvania
Reviewed 26 January 2017 via mobile

Nice hotel for the price point. Food was good and staff was friendly. They have a nice little restaurant/bar on the premises. Room was clean and decor was updated. I would stay there again if I was in that area again.

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Helpful?
Thank lettylove7
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel K. Front Desk Manager

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more   less 

Additional Information about Holiday Inn Columbia East - Jessup

Address: 7900 Washington Boulevard, Jessup, MD 20794-9447
Region: United States > Maryland > Jessup
Price Range: €99 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East - Jessup 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Columbia Hotel Jessup
Columbia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbia East - Jessup staff and other travellers.
1 question
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Newark, Delaware
over a year ago

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Questions? Get answers from Holiday Inn Columbia East - Jessup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor. I just prefer to be on the top level to avoid noise.”
FirebrandFire, 15 May 2017 | Read review
“There is really no "good" view from this hotel. However, any floor above the first floor will be a fairly quiet location.”
SimplyTiff, 25 Apr 2017 | Read review
“If you have a family don't stay here”
naugirl1971, 31 Dec 2016 | Read review
“Don't stay here if you need internet connectivity or plan to use the restaurant or bar”
davidmZ2981WF, 13 Dec 2016 | Read review
“Down the hall away from the elevator in case they are completely full.”
356brucen, 22 Nov 2016 | Read review
5 of 5
Expedia.com
US$132* /night
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Prices are for 1 room, 2 adults
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