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Holiday Inn Express Baltimore - BWI Airport West

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Traveller (12)
Room & Suite (40)
Dining (8)
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Overview
  • Excellent50%
  • Very good35%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (282)
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All reviewsfront deskwide arraydenny's attached to the hotelfree breakfastlight railroom was cleanan early morning flightthe rental car returnbreakfast was excellentcomplimentary shuttleperfect hotelparking lothot breakfastdefinitely stay here againthe young ladyarundel mills mallbusiness trip
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121 - 125 of 279 reviews
Reviewed 7 June 2015 via mobile

Nice hotel. Clean friendly staff, breakfast bonus. Altogether nice. Close to mall and store. ...............................................................................................................More

Thank brucejones412
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 23 June 2015

Thank you Mr. Jones for taking time to share your experience here at the Holiday Inn Express BWI-West. I hope you had a great time at the festival! I hope you also got the chance to enjoy some of our local attractions as well such...More

Reviewed 26 May 2015

Just as I was going to bed, I noticed tiny ants on the night stand - lots of them. I called asking for a room change, but hotel was at capacity. The front desk offered to have sprayed within 30 minutes, but I passed because...More

Thank andoverbicyle
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 23 June 2015

Just want to start off by offering my sincere apology for your experience here at our hotel and for any inconvenience it may have caused. I'm glad we were able to resolve the issue in a timely manner as well as offering a compensation to...More

Reviewed 26 May 2015

I enjoyed my stay here. The first attempt at checking in was a dud, clerk was very friendly but room wasn't ready. Second attempt was met with a lobby full of loud teenagers and a busy clerk. He was courteous and took care of us...More

Thank butta1898
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 23 June 2015

Hi Butta 1898, Thank for choosing the Holiday Inn Express BWI-West. My sincere apologies for your room not being available during your first attempt to check in. I'm glad to see your second attempt was a great success and that we were able to accommodate...More

Reviewed 22 May 2015

I was really impressed by the cleanliness of the bedroom and bathroom. Bed seemed extremely firm at first, but actually had a good night's sleep. Breakfast was very good with more variety than we often see, and the free shuttle drive to the airport took...More

Thank Tammy C
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 22 June 2015

Thanks for taking the time to tell us about your experience with us. It's great to see that we were able to accommodate your lodging needs. I'm excited to see that you've enjoyed our wonderful breakfast. I hope you were able to enjoy one our...More

Reviewed 30 April 2015

Only stayed one night for early departure from BWI. Super convenient and close to the airport. Check In- Quick but the lady was not really friendly and could use hospitality refresh course. No smiles but I assume she was already on the defense because the...More

1  Thank Sapphirina
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 11 May 2015

We're glad we were able to meet all of your lodging needs during your stay with us. We hope you've had the chance to visit some of our wonderful local attractions such as the Arundel Mills Outlet Mall, Maryland Live Casino, Medieval Times etc. You...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (40)
Dining (8)
Pool & Beach (6)
Questions & Answers
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Brittney J
4 September 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Our hotel is conveniently located 5 minutes from the Live Casino as well as Arundel Mills Mall. We have a free shuttle service that will take you anywhere within 5 miles of the hotel. We don't permit parties in our rooms but... More
0
Votes
Drew C
31 March 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Dear Drew C, Unfortunately child care is not a service we provide at our hotel. If you would like assistance to find a place in the area, we would be glad to help. Thank you for your inquiry.
0
Votes
Kimberly H
20 February 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
The shuttle absolutely will provide you with service to the mall. It runs on demand and is secondary to the airport. Just let us know about 10 to 15 minutes before you want to go, and we will inform you on when the shuttle... More
0
Votes
Room Tips
"Even the room facing the highway was quiet!"
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"above the second floor..."
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"Go across the road to another property that is actually MANAGED."
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"Plan ahead for the shuttle services provided. They can get really busy."
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