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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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237 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Chesterfield, Michigan
Level Contributor
492 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 1 week ago NEW via mobile

I thought I was staying at the other airport HIE but was surprised when I got directed here. This is the better of the two near BWI. This s a great hotel. Got an upgrade to a one bedroom suite. Staff was super friendly. Clean and new. Will stay here again.

Helpful?
Thank PhoenisSunDog
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear PhoenisSunDog, Sometimes when mistakes happen, or when you are expecting one thing, but get something different, its a great thing like in this case with you coming to us instead of our other brand family HIE. We love when our guests who didn't necessarily plan to stay with us, get the opportunity to experience why we are one of... More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Holiday in BWI is one of the finest staffed hotels in the area. I've tried three other major chain hotels, after which I continue to stay in BWI 15-20 weeks a year, friendliest most efficient staff, although the amenities are minimal they are everything you need.

Review collected in partnership with this hotel

Helpful?
Thank Jay S
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Jay S. We at our hotel would always love to think that we are the best hotel in our area. We strive to be the best in our area. We dedicate ourselves to giving great service and provide our guests with what they need to have a great stay and enjoy the area. When you as a guest who... More 

Safety Harbor, Florida
1 review
Reviewed 2 weeks ago

A Denny's is attached to the hotel giving you the option to have a hot breakfast. Also, there is a strip mall close by with decent restaurants. My room was clean and the amenities were standard. Will stay here again.

Review collected in partnership with this hotel

Helpful?
Thank kenpD2965EU
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear kenpD2965EU, While we don't have a cooked to order hot breakfast, we certainly have a hot breakfast that is delicious. Hey we love Denny's too though! We also love that you were pleased with our location, clean room, and amenities! Thank you for the 4 stars and come back and see us soon. More 

State College, Pa
Level Contributor
123 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

We stayed here as part of a park, sleep, fly package, and we could not have been happier. The staff was fantastic! They were so friendly and pleasant. The rooms were clean and the free breakfast was really good. The hotel shuttle to and from BWI was really appreciated and very efficient. We did not have to wait more than... More 

Helpful?
Thank Beachbum2473
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Beachbum2473, Guess what? YOU are fantastic for giving us this wonderful review. Our park and fly package is designed for guests like you to have the exact experience you had! We cannot tell you how awesome it is to know we took care of your needs and cannot wait to have you back with us! Thank you from all... More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I landed at BWI last night with no reservation for a hotel however this wasn't an issue. The driver for the shuttle was very courteous and helpful as she called the hotel for me to ensure an opening so I wouldn't have to arrive and hope. Once arriving at the hotel the hotel desk clerk (his name was Leon) was... More 

Helpful?
Thank Derrick K
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Derrick K, Coming through our local airport can be a little scary when you don't have a reservation. We are so pleased and grateful that you were able to find a room with us, and that Leon gave you the kind of service we give all of our great guests. We appreciate the very thorough and candid review (you... More 

Appomattox, Virginia
1 review
Reviewed 3 weeks ago

I was a guest of the social club and this was our second trip in 2016. The hotel staff was extremely friendly and knowledgeable. The hotel was very clean and the breakfast was great. Thank you for another enjoyable stay!

Helpful?
Thank sirseann
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Sirseann, We thank you also. We thank you for returning to our hotel to enjoy our service, comfortable rooms, and friendly staff. We thank you for taking time to share your experience with others, so they can know what kind of stay they will have if they choose our hotel like you have. We appreciate you and can't wait... More 

Forest, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Our club members stayed here previously and had a wonderful experience . We stayed again 11/5-11/6/16 and we're just as pleased. Thank you for a great hotel with amazing staff! We plan to return hope to bring many others along the next bus trip!!!

Helpful?
Thank lataundra71
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Lataundra, We had so much fun serving you and your group! Thanks so much for the great review and we cannot wait until the next one trip that brings you back! Take care until then! More 

1 review
Reviewed 4 weeks ago via mobile

Thoroughly enjoyed ourselves!!! Everything was clean and smelled fresh!!Breakfast was awesome! The room service was prompt and shuttle ran every 30 minutes to and from hotel to airport and/or the casino and mall!!! Awesome customer care staff! Thank you!

Helpful?
Thank wattscd
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Wattscd, We thoroughly enjoyed having you stay with us! We appreciate the time you took out of your day also, to give guests your experience with our great breakfast, clean hotel, and awesome service. Thank you for staying with us and we can't wait to have you back again soon! More 

1 review
Reviewed 4 weeks ago via mobile

The staff was friendly and went out of there way for us during our stay. The rooms were clean and the hotel environment was excellent. I would definitely recommend this hotel to anyone traveling to this area.

Helpful?
Thank SemajJe
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear SemajJe, From our staff to you and yours, thank you so much for your visit. We loved having you and we are so grateful that you enjoyed our friendly staff, our clean rooms, and our great location and positive environment! Your recommendation means the world to us and we cannot express how happy we are that you thought so... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

This is my second time staying here while in the area on military rated business. The staff is extremely courteous and the rooms are consistently clean and well maintained. I would like to advise everyone though on the following: 1. The complimentary breakfast is hit or miss on quality. Some days it was good and other days the food was... More 

Helpful?
Thank Dustin N
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Dustin N, I love when we have our regular guests review us. Your reviews are the ones that really give a complete picture of what our hotel is about. We love serving our guests, especially our loyal ones like you, and we thank you for your candid review. Our breakfast is one of our best features alongside service, and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: €88 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
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Oakland, California
1 month ago
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7 months ago

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5.00 daily”
 of 5 bubbles jaysU2636RD, 27 Nov 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, 8 Sep 2016 | Read review
“We requested lower floor for our convenience and because I am handicapped. They made sure we had a first floor room close to door.”
 of 5 bubbles pweston59, 30 Aug 2016 | Read review
“Get a room on the 4th. or 5th. floor mid hall”
 of 5 bubbles TCeres, 29 Aug 2016 | Read review
“Ask for a high floor - no one above you and better views!”
 of 5 bubbles Your_Travel_Steward, 20 Jul 2016 | Read review
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