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Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills \/ Baltimore
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516 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Suffolk, VA, United States
Reviewed 16 November 2016

Excellent location with close proximity to casinos and mall. Shuttle is 24 hours. That's nice too! Online checkin was okay but would have been much better if you didn't have to stop by the desk for your key. Breakfast very mediocre - no meat products to accommodate non-pork eaters.

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Thank Sabrina C
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your review Sabrina! The great news is we are slated to become a digital key hotel in 2017 so this upcoming year that will no longer be the case. I can not wait to have a true digital experience available to you so please be on the lookout. I will certainly take a look at...

Prince George County VA, United States
Reviewed 15 November 2016

The overall stay at the hotel was Excellent, the only problem was the Shuttle it had a stale smell in it, but I understand that it transport guest at all times. The driver should spray an air freshner between trips.

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1Thank rolandc288
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Mr. Clark, Thank you so much for your review and I am glad you had an excellent stay! I will certainly reach out to the shuttle team and discuss the opportunities there! We look forward to seeing you and your family again soon! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

HOWELL, United States
Reviewed 9 November 2016

very pleasant staff I have been here a couple times and the staff is always very informing of things and very nice attitudes The motel is very clean and conveniently located.I would recomend this place

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Thank Christopher A
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Christopher, Thank you for returning time and time again -- we certainly love having you and will continue to strive to give excellent service on each of your upcoming stays. If you ever need anything please do not hesitate to reach out to me personally. Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Hilliard, Ohio
Reviewed 8 November 2016

No concerns. Staff was polite, room clean, better breakfast on Satuday versus Sunday. Parking was at a premium later in the evening. Front desk staff were very friendly and gave some good suggestions on local restaurants. Would stay here again

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Thank elizabethgL2940YG
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your excellent review Elizabeth! My apologies that Sunday's breakfast was less then stellar -- I will look back to see what we offered on that day -- possibly we could have done something better instead. I am glad the front office staff was able to take great care of you -- We look forward to...

Pittsburgh, Pennsylvania
Reviewed 8 November 2016

When I travel, consistency is important. From the check-in service, to room appearance, to bedding, to breakfast - I look for the same old same old. Hampton Inn, including this location in Anne Arundel, fit that bill. Nothing exceptional, nothing earth shattering...you know what you are going to get - your expectations are practical - and they always seem to...

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Thank Glenn B
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your Kind Review Glenn, Consistency is very important indeed - in fact its one of the pillars in our Hampton promise. I am glad we could provide you what you were looking for and are awaiting your arrival for your next visit. Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Frostburg, United States
Reviewed 7 November 2016

We have stayed at this particular Hampton Inn & Suites 5 times. The staff has always been very friendly and accommodating. The rooms are always very clean. The location is perfect for a weekend of shopping, eating and enjoying the casino. We always have a great time at Arundel Mills and Hampton Inn & Suites makes it even more enjoyable!...

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Thank Courtney S
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

You are awesome Courtney! Well your awesome in general but thank you so much for both your continued patronage and also your review! I am glad we could provide the perfect location as well as give you the service you expected. If you ever need anything please do not hesitate to reach out to me personally - I would honored...

Louisville, Kentucky
Reviewed 3 November 2016

Cannot beat the location, the staff, and the value, especially for the BWI/DC area. This Hotel is right across the street from one of the biggest malls I have ever seen, and includes outlet stores as well as lots of dining options.

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Thank timgK8814YA
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel Tingk! I am happy the the location worked out for you and that you were able to get in some shopping while you were here visiting! Hope to see you on your next visit! Respectfully, Ken White Hampton Inn & Suites Arundel Mills

Reviewed 25 October 2016 via mobile

This hotel is close to mall, casino and the price is reasonably with free breakfast. BUT there are many more hotel which is a lot better. I also stay at the Resident Inn Marriott which was near to this hotel & their services is 5star and the prices is reasonable. There are 3 hotels next to each other on the...

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Helpful?
Thank Sky L
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good afternoon Sky L! First and foremost please accept my sincere apologies concerning your stay -- Through trip advisor I do not have the ability to have access to your guest information -- please feel free to contact me personally so I can understand a little better what occurred during your stay. You can reach me via email at kenneth.white@hilton.com...

Panama City, Panama
Reviewed 24 October 2016

I really enjoyed being close to the mall, CASINO, movie theater, and lots of various restaurants. The Hotel was clean and inviting. The Staff was always available for me! I recommend this hotel for anyone just getting away or Business! I only wish it had an indoor pool.

Review collected in partnership with Hampton
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Helpful?
Thank Brian L
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Brian L!!! Thank you for the awesome review and we are very happy you enjoyed your visit. The location is truly great as you spoke about -- I will share your experience with the team in this mornings huddle as they will be excited to hear about it! We hope to see you soon on your next visit!!...

Decatur
Reviewed 20 October 2016

This hotel is wonderful. The location, staff and amenities are all tens. I loved the experience and look forward to visiting again. The complimentary breakfast is delicious. You are close to shopping and a casino. The shuttle service is a big plus. I really enjoyed this hotel.

Review collected in partnership with Hampton
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Helpful?
1Thank Annette A
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Annette A, Thank you so much for your wonderful review. I will certainly let the Breakfast, Shuttle team know they did a great job! Can't wait to see you on your next visit!!!! Respectfully, Ken

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Cir, Hanover, MD 21076-1387
Region: United States > Maryland > Hanover
Price Range: €111 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#3 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and other travellers.
4 questions
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Green Lane, Pennsylvania
over a year ago

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Questions? Get answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not on the higher floor”
 of 5 bubbles reneeb452, 5 Mar 2017 | Read review
“Our room faced the shopping mall, and it was quiet.”
 of 5 bubbles Susal, 21 Jul 2016 | Read review
“We chose the King room, 4th floor view of mall.”
 of 5 bubbles Richmond_VaGem, 21 Jul 2016 | Read review
“Queen suites with 2 beds maximized space for us. Highly recommend.”
 of 5 bubbles butta1898, 9 Jun 2016 | Read review
“Within walking distance to the mall ans casino. Shuttle service was quick.”
 of 5 bubbles HBel1225, 3 Jun 2016 | Read review
5 of 5