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Element Arundel Mills

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#13 of 14 Hotels in Hanover
GreenLeadersGold level
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Element Arundel Mills
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386 Reviews from our TripAdvisor Community

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There are newer reviews for Element Arundel Mills
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Showing 383: English reviews
new york
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 28 April 2015

My husband and I stayed for two nights and really liked it. I loved the modern urban style of the room. The bathroom was large with a waterfall shower head and beautiful tiled shower. It was smartly designed as the bathroom floor slightly slopes to keep the water from escaping from the shower. There was a table against a wall... More 

Thank teacher6th
Brooklyn, New York
1 review
Reviewed 21 April 2015

Stayed here unexpectedly due to weather/flight issues. In the morning the shuttle driver - Guy P- was helpful and friendly - made my anxious ride to amtrak smooth and enjoyable after a lot of travel trouble!

Thank cypress2015
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear cypress2015, Our team is truly dedicated in delivering a relaxing environment for our guests, so it’s our pleasure to make your stay seamless. We’re pleased to hear Guy’s friendly service made your experience memorable and appreciate you taking the time to share this with us. Thank you for your review, and we hope to host you again should you... More 

1 review
Reviewed 19 April 2015 via mobile

Had a wonderful time with my bab on Valentine's Day room was nice an spacious and our view was nice my only problem was the security deposit money never came back on my card not quiet sure why i left the room clean only thing was in the room for housekeeping to clean was rose pedals 😁😁😁

Thank cierrv
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2015

My first stay at Aloft and I was overall very impressed with the hotel and service. I stayed two nights and depended on the shuttle for my travel back and forth to the airport to perform my airline audits. The shuttle drivers were professional in demeanor and Guy P. even turned around midway to the hotel to return to the... More 

Ripon, California
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 April 2015

We loved our stay here. The accomodations were perfect for us. We loved the van service and the 5 mile radius since we did not have a rental car. Jimmy C. and Guy P. went out of their way to get us places. We got to a great restaurant for dinner and then picked up again! Also service to the... More 

Thank wayway52
Bethlehem, Pennsylvania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 April 2015 via mobile

I have been coming to the aLoft Arundel Mills since it was built, and only ever saw the Element in passing. So I finally decided to stay at Element for a relaxing weekend by myself, and truly enjoyed it. The hotel is modern and I love the design and layout of the 1BR suite I stayed in. The convenience of... More 

Thank aevaughn1
Abilene, Texas
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 April 2015

Spent two weeks there in February. The staff was absolutely great loved the location.the shuttle service was always available the rain shower bathroom was awesome would stay again. There is an amazing selection of food nearby and parking is readily accessible.

Thank K-State_Travler
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear K-State_Traveler, We’re pleased to hear you thoroughly enjoyed your extended stay at our hotel. Our team is committed to delivering the best experience for our guests, so it’s our pleasure to make your stay memorable. Thank you for taking the time to share your experience with us, and we hope to host you again should you return to the... More 

Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 March 2015 via mobile

We had a reservation guaranteed for late arrival as our flight was getting in at 10PM. When we arrived, they had no rooms left at the hotel. They offered us a room at their attached property ALOFT, however that is 3 stars vs 3.5 stars at Element, for the same price. The ALOFT was not family friendly loud music in... More 

Thank LJBeem
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear LJBeem, We genuinely apologize for the inconveniences you have experienced with our hotel. It is certainly not our intent to have overflow, but unfortunately, complications arise on occasion. Providing excellent service to our guests is a top priority to our team, and we are sincerely sorry you were not pleased with your experience. Thank you for taking the time... More 

Washington, DC
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 March 2015 via mobile

Pros: Nice Eco-Friendly Hotel. The hot breakfast is great! Close to the Arundel Mills Mall and Maryland Live Casino. Free 24 hour shuttle. Between & Hot Breakfast you can not beat these services! Cons: Front desk workers need additional customer service training. Toilet overflowed at 2:00am in the morning....fixed promptly.

Thank Asil7981
Jersey City, New Jersey
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2015 via mobile

We stay at SPG on every trip ... usually we love the Element ... this was the first time we stayed at this property .. NEVER AGAIN ... we had a reservation made on SPG.com 30 days in advance. We arrived at the airport, picked up by the shuttle.. so far great service .. Jojo at the front desk ..... More 

Thank Patrick G
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Patrick G, We sincerely apologize for your dissatisfying experience while staying with us as we completely understand your frustration. An unforeseen maintenance issue occurred with your room’s temperature control, and we are very sorry for the inconvenience this caused you. I assure you, what you encountered is very rare at our property, and we hope you will consider giving... More 

88 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 

Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: €93 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element Arundel Mills 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Hotel Style:
#1 Green Hotel in Hanover
#2 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Element Arundel Mills staff and other travellers.
6 questions
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Questions? Get answers from Element Arundel Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The end of the hall rooms are generally quieter.”
 of 5 bubbles 789margieg, 5 Oct 2016 | Read review
“They have a nice mid range suite option with a separate bedroom.”
 of 5 bubbles Z7258XPdanc, 29 Jul 2016 | Read review
“If you have a problem report it to the hotel management staff”
 of 5 bubbles 581normanw, 26 Jul 2016 | Read review
“AC venveand the temperature thermostat is on the wall by the door.”
 of 5 bubbles mindbodsol3, 25 Jul 2016 | Read review
“Interior room. The ones that face the street have the BRIGHT LIGHTS that will ruin your sleep.”
 of 5 bubbles SoftwareCEO, 17 Jul 2016 | Read review
5 of 5
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