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Element Arundel Mills

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#13 of 14 Hotels in Hanover
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1 room 2 adults 0 children
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Element Arundel Mills
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399 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Florida
Reviewed 4 weeks ago via mobile

Looked at some of the more recent reviews before booking this hotel and thought I would take a chance since I've never stayed at an Element before. When pulling up to the parking lot, the hotel has a small parking garage behind the building. On the first floor of the garage they had a ton of couches and old furniture/cardboard...

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Helpful?
Thank ashley56782016
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for taking the time to review our hotel. I happy to reports that many of the issues that you have described in your review have been taken care of, i.e the parking garage and in room couches. I will speak with our General Manager about possible additions to our breakfast menu for our future guests and to our...

Reviewed 17 January 2017 via mobile

When we travel, we try to stay at an Element because we know what to expect. We have been to the properties in Las Vegas, New York City, New Jersey and Arundel, Maryland.. We have been coming to the Maryland property twice a year for the past 3 years to go to Johns Hopkins Hospital. The staff is accommodating in...

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Helpful?
Thank Cheryl A
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that you have enjoyed our hotel over the past 3 years. I will make sure to share your comments with Yolanda and make sure she is recognized for her hard work. We will see you the next time you're in town!

Charleston, West Virginia
Reviewed 28 December 2016 via mobile

The moment you come in you are greeted by the manager himself in the lobby and his assistant Kate made sure we were comfortable with our 2 year old. I wasn't expected this type of service at a extended stay Westin so we will definitely start using Elements from now on. Go Arundel Mills Element team! -

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Helpful?
Thank Iglesia de Dios S
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that you met our General Manager and Kate for your first impression. We're lucky to have such great team leaders. Please come back and see us the next time you're in the Arundel Mills area.

Washington DC, District of Columbia
Reviewed 28 December 2016

Where do I begin?.. Lets start with the manager named KATE. She upgraded my room to a suite. She also game me a personalize gift at check it and voucher for a complimentary cocktail. The room was immaculate. There where hardwood floors in the - full size kitchen - which included a full size refrigerator, dishes and two courtesy bottles...

Review collected in partnership with this hotel
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Helpful?
Thank Dwon W
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that you were chosen as one of our "guests of the day!" It's awesome that it started off your stay right and will make sure to pass along your compliments to Kate. Please come back and see us all again the next time you're in Arundel...

Reviewed 22 December 2016

i stayed for 10 nights and i relied on the shuttle to be my transportation everyday. Must of my rides were with Jimmy the shuttle driver and he made sure to go above and beyond to help me out. Jimmy really made my stay 1000 times better by how nice and accommodating he was.

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Helpful?
Thank Tiffany D
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for taking the time to write a review online! We agree, Jimmy is an awesome shuttle driver and an awesome person!! I'll make sure to pass along your kind comments to him. Please come back and see us all again!

Arlington, Texas
Reviewed 20 December 2016

Will definitely stay there again. Location is great. Close to the mall and the casino. Lots of restaurants in the area to choose from. Very short drive to airport. Staff was very friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank Sean W
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for taking the time to write such a wonderful review of our hotel! I'm so happy to hear that our location was great for restaurant choices and the casino. Please come back and see us again soon!

forty fort pa
Reviewed 20 December 2016

Friendly staff, clean rooms, free parking, and free breakfast. Convenient to shopping and restaurants and a casino. free shuttle to all. 10 minutes from downtown Baltimore. Near the airport. Pets are also welcome.

Review collected in partnership with this hotel
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Thank Heidiac
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that our friendly staff, clean rooms, and convenient location made your stay great. Please come back and see us again the next time you're in the area!

Orlando, Florida
Reviewed 20 December 2016

The three days and nights I stayed at the Element, the continental breakfast bar was not ready to be served or barely had food items out to take. This bar should be ready at the latest by 7 a.m. The food itself was substandard, tasting like something I would find in a vending machine. Some, not all, staff members seemed...

Review collected in partnership with this hotel
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Helpful?
Thank mafulco
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that you found our continental breakfast disappointing during your stay. I will make sure to speak with our General Manager about the hours of breakfast as well as the selection and see what we can do to upgrade. I hope the next time you're in...

MIDDLE RIVER
Reviewed 19 December 2016

My second home!!! I think of planning on booking my stays twice a month. It s nice to get away and still have the feel of home instead of a hotel. Friendly and knowledgeable staff. I'm excited for my next stay.

Review collected in partnership with this hotel
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Helpful?
Thank haerin2016
Jessica S, Operations manager at Element Arundel Mills, responded to this review

Thank you for your awesome review of our hotel! I'm so happy that the Element Arundel Mills has become your second home. I will tell all of the staff to keep up the great work! We'll see you next time!

Kansas City, Missouri
Reviewed 19 December 2016

Wonderful staff hospiality. The desk staff was friendly and helpful as well as housekeeping, breakfast staff, and shuttle dirver. Excellent experience I will stay here again on my next visit to Baltimore

Review collected in partnership with this hotel
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Helpful?
Thank Ameridutchgirl
Jessica S, Operations Manager at Element Arundel Mills, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that you enjoyed your stay with us, mainly because of our staff! I will tell them all to keep up the great work. We can't wait to see you the next time you're visiting Baltimore.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 

Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: €101 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element Arundel Mills 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Hotel Style:
#1 Green Hotel in Hanover
#2 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Element Arundel Mills staff and other travellers.
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Questions? Get answers from Element Arundel Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with veiw”
 of 5 bubbles tiffanyd106, 22 Dec 2016 | Read review
“The end of the hall rooms are generally quieter.”
 of 5 bubbles 789margieg, 5 Oct 2016 | Read review
“They have a nice mid range suite option with a separate bedroom.”
 of 5 bubbles Z7258XPdanc, 29 Jul 2016 | Read review
“If you have a problem report it to the hotel management staff”
 of 5 bubbles 581normanw, 26 Jul 2016 | Read review
“AC venveand the temperature thermostat is on the wall by the door.”
 of 5 bubbles mindbodsol3, 25 Jul 2016 | Read review
5 of 5