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Aloft Arundel Mills

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Aloft Arundel Mills
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507 Reviews from our TripAdvisor Community

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Showing 506: English reviews
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Edenton, North Carolina, United States
Reviewed 6 days ago NEW

I was exhausted from a long drive and ALoft was recommended to me since I was traveling with my miniature poodle. Boy! I am glad we stopped and gave it a try! They were very welcoming of my dog; even gave me a little treat bag for her. The room was spacious and clean and had all the amenities I...

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Helpful?
Thank Pippsidy
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Dear Pippsidy, Thank you for your kind words about our hotel and the 2 paws up rating! This truly means alot to the aloft team as we want all of our furry friends to feel welcomed during travel. I will make sure to give Kevin a special shout out for his customer service and we all look forward to having...

Denver, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I'd heard about Aloft since Starwood launched the brand, but never had a reason to try it until: 1. Marriott acquired Starwood. 2. I missed my recent flight out of BWI. This location was a very short and direct drive from the rental car center at BWI, they had rooms available on short notice, and the price was right, so...

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Helpful?
Thank Wes K
About Hotel's Favourite Review
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Dear Wes K, On behalf of the Aloft Arundel Mills team, thank you for choosing us for your first Aloft experience! I'm so happy to hear that your unplanned night in Baltimore was made better by our hotel. Please come back and enjoy the W XYZ bar and all of our amenities again soon!

Pensacola, Florida
Reviewed 3 weeks ago via mobile

Extremely trendy hotel. Modern furniture and decor. Lobby has a decent bar, though not always stocked. Pool table is also available for killing time. The rooms offer comfortable beds and a modern theme. Showers and bathroom are nice along with layout of the kind rooms. Maid service is pleasant but not always on their game. If you go green and...

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Helpful?
Thank Greg2117
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Dear Greg2117, Thank you for taking the time to review our hotel online. I'm so sorry to hear that you thought our service was lacking. I will make sure to speak with the housekeeping department to ensure that the vouchers for going green don't get missed! These $5 vouchers will help to have breakfast at our Re:fuel station. I hope...

Jonestown, Pennsylvania
Reviewed 3 weeks ago

i loved the room layout. completely different. i would go there again. Also the bar was also the work of someone who worked outside of the box. food was great. service was great. i will definitely be back when i have plans to be in that area again.

Review collected in partnership with this hotel
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Helpful?
Thank lynnX3243AR
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Dear lynnX3243AR, Thank you for choosing the Aloft Arundel Mills for a refreshing twist in your travel. I'm so happy to hear that you will come and visit us again the next time your plans bring you to the area. We'll see you again soon!

Reviewed 4 weeks ago via mobile

The hotel is very nice. I thought I walked into a lounge when we returned to the hotel in the evening, the bar in the lobby was "Live". We were exhausted from being out and didn't get a chance to have a drink at the bar. Everyone at the bar and pool table seemed to be having a great time.

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Helpful?
Thank Zavia220
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Dear Zavia220, I'm so sorry to hear that you were unable to take advantage of our W XYZ Bar and Lounge! I hope the next time you're in the area you will give us a chance to make your evening even more "Live" than this stay.

Reviewed 23 February 2017 via mobile

I enjoyed staying at this hotel and the hotel was beautiful. The people were very nice and help with my room key issue. They were great with recommendations and made this business trip less business 👍

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Helpful?
Thank Anthony S
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for such an awesome review of our hotel! I'm so happy to hear that we were able to make your business trip enjoyable. Please come back and see us the next time you're in Arundel Mills for business.

Richmond, Virginia
Reviewed 21 February 2017

We stayed at this hotel just overnight and it was wonderful! Kevin made checking in an amazing process at the booking site fumbled on their end. He went above and beyond and made the stay amazing. The pool was open and empty so we enjoyed that! The hotel is located right across from the mall which made dinner beyond easy!...

Review collected in partnership with this hotel
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Helpful?
Thank kelseyr503
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your awesome review of our hotel! I will make sure to let Kevin know his amazing work has not gone unnoticed. We can't wait to see you again the next time you're in the Arundel Mills area.

Lancaster, PA
Reviewed 20 February 2017 via mobile

I absolutely loved this hotel. It's modern and beautiful. We stayed for a weekend and went to the casino. The location is perfect for the casino or the mall, and tons of restaurants. The room was clean. Some people might say it was "small" but it was plenty for us. I LOVED the bed, and the shower. The whole place...

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Helpful?
Thank Brandy G
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for such kind words about our hotel. I'm so happy to hear that you enjoyed the modern atmosphere and bar/lounge area. Please come back and see us the next time you're in the area.

Columbus, Ohio
Reviewed 14 February 2017

Hotel was exceptionally clean, nice Decour, very friendly staff. We had two rooms which were both very nice. There were six of us and not one left there with a complaint of any kind I would definitely go back again should I ever need to come back to the area.

Review collected in partnership with this hotel
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Helpful?
Thank Melissa B
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your awesome review of our hotel! I'm so happy to hear that your party of six all left our hotel happy. Please come back and see us again the next time you're in the Arundel Mills area.

San Juan, Puerto Rico
Reviewed 8 February 2017

Upon arrival the modern but funky vibe in the lobby does make for a nice first impression. Actually the lobby will have everything you need. A bar, a mini convenience store, lounge area. billiard table, fireplace and tv's. Check in was a quite quick even though the attendant kept insisting and repeating that I booked through expedia like it was...

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Helpful?
Thank Dimas R
Karl L, General Manager at Aloft Arundel Mills, responded to this review

Hello Dimas R, Thank you so very much for taking the time to review our property based on your recent stay with us. I appreciate your candid feedback and will be sure to share your comments with my team in order to aid us in our pursuit of excellence. Again, Thank you for your review and we know you have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 

Additional Information about Aloft Arundel Mills

Address: 7520 Teague Rd, Hanover, MD 21076-1200
Region: United States > Maryland > Hanover
Price Range: €113 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Arundel Mills 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills
Hotel Style:
#2 Green Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Arundel Mills staff and other travellers.
3 questions
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Chesterfield, Virginia
over a year ago

See all questions (3)

Questions? Get answers from Aloft Arundel Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the room next to the elevator. You can hear it running up and down all night.”
markcS8837QP, 2 Feb 2017 | Read review
“Comfortable, clean and more than adequate for just one night.”
SpecialVistas, 30 Dec 2016 | Read review
“Elevators were fast. Call ahead at the front desk and shuttle will be waiting for you.”
bkautz415, 25 Nov 2016 | Read review
“Ask for an odd room. The view is beautiful.”
, 30 Jul 2016 | Read review
“a solid hotel for the business traveler”
MattG8732, 25 Jul 2016 | Read review
5 of 5