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Aloft Arundel Mills is just around the corner from Maryland Live! Casino, Arundel Mills Mall, and a short drive to Baltimore-Washington International Airport and Fort Meade. Our upbeat vibe is a fresh, forward-thinking alternative perfect for tech savvy and social travelers. This design...
Slow check-in and never received vouchers for the bar that we were supposed to. Asked the next day, and were told to just tell the bartender. Went to the bar at 10:30, and bar was NOT open until midnight, was not even open until 11pm....More
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 3 days ago
We appreciate all feedback, especially from one of our reward members. We apologize for the less than positive experience you had on this visit. We will work with our teams to be sure we are always offering the best possible for our valued...More
You can't expect more from a hotel with such reasonable rates. The room was clean and the bed was comfortable. We were a mere 2 minutes from the mall/casino. The check in desk is small with only one attendant during the time we were there,...More
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 3 weeks ago
Thank you for the excellent rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure serving you at Aloft Arundel Mills BWI Airport, and we hope to see you again...More
Where to start for this review. First, for weeks or months at a time the air conditioning is either off or broken. Next, the lack of a happy hour and/or specials does not allow the WXYZ bar to compete with the Green Turtle bar which...More
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 1 week ago
We apologize for not living up to proper standards during your recent visit. Thank you for sharing your observations so we may analyze and correct what we did wrong to improve going forward. We hope to have another chance to provide you with...More
Stayed here on the 23 of June. I have to say the hotel itself is gorgeous and modern. The staff is very friendly and helpful. The rooms are very modern. Soft beds. I would definitely stay here again when I'm in the area.
Yes we were surprised in the hotels concept.
Felt at home the entire time here.
Rooms were nice.
Prices were good.
Lots of amenities.
Full bar with daily specials.
No pets .
Very close with free shuttle .
Thank David L
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 13 June 2018
Dear David L, thank you for your rave review of Aloft Arundel Mills BWI Airport and for being our guest. It is a pleasure to know we exceeded your expectations and hope this means a return trip is in the works! Safe travels and hurry...More