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Homewood Suites Hagerstown

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Homewood Suites Hagerstown
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639 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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Virginia Beach, Virginia
Reviewed yesterday NEW

We are rewards members and often choose Homewood Suites when out of town for the suite amenities and comfort of the beds and temperature control. Unfortunately on my solo trip, I did not have the experience I am used to. The lady at the front desk was very professional and courteous and the hotel looked nice, however there were ants...

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Helpful?
Thank free2venture
Pittsburgh PA
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

We like Homewood Suites-- they're spacious, comfortable, and reasonably priced-- and Mondays thru Thursdays they offer a glass of wine or beer plus a snack from 5-7p. Nice. But this Homewood Suites is a cut above: the decor seems richer and more well thought out. We'd go back. But here's a question for all Homewood Suites hotels: why offer the...

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Thank Godmother12
About Hotel's Favourite Review
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Godmother12, Thank you for your recent review of Homewood Suites Hagerstown MD. We are glad that you enjoyed our hotel and the many quality amenities that we offer. I am glad that you enjoyed our evening social and would like to see it extended throughout the week. The evening social is a Homewood Suites brand exclusive that all the...

Forest, Virginia
Reviewed 3 days ago NEW

There were bugs on everything, staff informed me that there was nothing that could be done until the next day. Was not informed that the issue was resolved, I hoped that it was, but awoke to more bugs. ( Have videos to prove)

Review collected in partnership with Homewood Suites by Hilton
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3Thank jacobds2017
Bay Village, Ohio
Reviewed 1 week ago

Rooms were clean and comfortable, the only thing I would improve was the hot tub not being hot. Other than that though it was great. We didn't arrive in time for the complimentary dinner but the breakfast was good. :)

Review collected in partnership with Homewood Suites by Hilton
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Thank rachelbV9373OF
Rocky F, Manager at Homewood Suites Hagerstown, responded to this review

Thank You very much for your review, I appreciate your kind words. We value your opinion. I will be sure to have the maintenance staff look into the Hot tub temperature. I am glad to hear you got to enjoy our breakfast. I hope next time you visit you will get to enjoy our evening social. The Evening social is...

Zweibruecken, Germany
Reviewed 1 week ago

Nice hotel with plenty of space and friendly staff, stayed here for two nights, I am sure that even a blizzard (Stella was not that strong :-)) would not have been an issue here, just assmble around the fire place and make yourself a nice time

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Thank 787klausm
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear 787klausm, Thank you for your recent review of Homewood Suites Hagerstown. I am pleased that you enjoyed our spacious hotel and the many quality amenities that we offer. It is our goal to make our guests feel as comfortable as possible while away from home and it sounds like our staff met that goal. Again thank you for staying...

Reston
Reviewed 1 week ago

We were snowed in on Tuesday, so decided to work in the breakfast area (Instead of individually in our rooms). Our Front desk person (Julie/Jessie _ I'm terrible with names) came by and turned down the TV, made sure we had ample water and when we asked about open restaurants nearby - she said they were all closed. She disappeared...

Review collected in partnership with Homewood Suites by Hilton
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Thank Bill_and_Nives
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Bill_and_Nives, Thank you for your recent review of Homewood Suites Hagerstown. We are glad to hear that you had such a wonderful experience at our hotel despite the storm that we encountered. The staff here at Homewood Suites works very hard to ensure that we outrageously please our guests and it seems like Julie did just that by making...

Burtonsville, United States
Reviewed 1 week ago

See previous notes within this service that describe the room issues I experienced such as non-working bathroom sink, TV, no temperature control in the shower, etc. There was no manager on duty to address my issues and concerns, and the staff was no assistance.

Review collected in partnership with Homewood Suites by Hilton
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Thank tarar966
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear tarar966, Thank you for your recent review of Homewood Suites Hagerstown MD. We are very sorry that our hotel did not meet your expectations. I have read your comments and have forwarded them to our head of maintenance, and upper management for their review. It my sincere hope that you return to our hotel in the future so that...

Madison, United States
Reviewed 4 weeks ago

Arrival was quick and easy. The staff were all friendly and full of smiles. Breakfast had many options to choose. The gym was perfect for my needs. Our room was nice and quiet and I slept great. Check-out was a breeze.

Review collected in partnership with Homewood Suites by Hilton
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Thank Amy B
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Amy B, Thank you for your recent review of Homewood Suites Hagerstown. We are glad to hear that you had such a wonderful experience at our hotel. The staff here at Homewood Suites works very hard to ensure that we please our guests and it is great to hear when we have successfully done so. We are also glad...

Gainesville, Georgia
Reviewed 22 February 2017

When I get past the Dog allowance this was a very nice stay. All the people and areas were very nice. Everybody was helpful and ready to help. Everything was clean and easy access. Everything in the room was clean and ready to go! Thanks to all who helped us with our stay.

Review collected in partnership with Homewood Suites by Hilton
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Thank onthego2213
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear onthego2213, Thank you for your recent review of Homewood Suites Hagerstown. We are glad to hear that the hotel's staff, the hotel's features and the cleanliness of the hotel exceeded your expectations. I am sorry to hear that you do not agree with our policy to allow pets in our hotel. The majority of our guests choose our hotel...

oreland, United States
Reviewed 3 February 2017

We did not have any experience with this brand. Took a chance and reserved one of the last rooms available. We booked a suite with two bedrooms and two bathrooms. The kitchen was well stocked and we were thrilled to be able to take advantage of the evening social after a long day on the road. Overall a wonderful and...

Review collected in partnership with Homewood Suites by Hilton
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Thank Mary M
GREGG C, Front Office Manager at Homewood Suites Hagerstown, responded to this review

Dear Mary M, Thank you for your recent review of Homewood Suites Hagerstown MD. We are excited that you took this opportunity to experience the Homewood Suites brand for the first time while in the area. We are glad to hear that the hotel and its amenities exceeded your expectations and that you had a wonderful stay. Again thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities

Additional Information about Homewood Suites Hagerstown

Address: 1650 Pullman Lane, Hagerstown, MD 21740-7132
Region: United States > Maryland > Hagerstown
Price Range: €108 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Hagerstown 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Hagerstown Hotel Hagerstown
Homewood Hagerstown
Hagerstown Homewood Suites
Hotel Style:
#1 Romantic Hotel in Hagerstown
#1 Family Hotel in Hagerstown
#1 Business Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Hagerstown staff and other travellers.
1 question
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Nyack, New York
over a year ago

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Questions? Get answers from Homewood Suites Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the first floor and there was an ant problem.”
 of 5 bubbles free2venture, 29 Mar 2017 | Read review
“Smile, people respond better to your requests.”
 of 5 bubbles 756MarkB756, 4 Jul 2016 | Read review
“If you are with a large family, upgrade to one of their huge suites.”
 of 5 bubbles GreenMountain73, 29 Jun 2016 | Read review
“Please ask for a room in the top floors.”
 of 5 bubbles ROVP, 3 Mar 2016 | Read review
“The lower the room number, the closer you are to the lobby.”
 of 5 bubbles forteiii, 18 Feb 2016 | Read review
5 of 5