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All reviewscinnamon rollsbuffalo wild wingsroom was cleanfront deskwalking distancefirst floorspent one night herepool and hot tubwould definitely stay here againnice poolnice selectionlots of varietyrestaurants and shoppingdecent breakfastnice hotellong drivestaff was friendly
Soooo happy to find a CLEAN hotel.
Great rooms !!! CLEAN CLEAN CLEAN
LOVED IT !!!
Traveling from Massachusetts to California
I hope we can find another hotel as good as this one.
Do not hesitate to stay at this place. Great food for breakfast...More
After 14 hours of driving it was nice to have a rapid check-in and have my rooms right where I wanted them. Two rooms directly across from each other. We took the kids to the pool which was open late i guess because it was...More
Response from Lindsey L, Front Office Manager at Holiday Inn Express HagerstownResponded 12 January 2018
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests excellent service and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that we will...More
We stayed on a Saturday night arriving at midnight. Check in was fast. Staying with points, I was a bit nervous about the room. Well, the room was wonderful! Some HIE have been updated, this one was not, but I loved the room! The bed...More
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded 1 week ago
Thank you for taking the time to share your positive feedback regarding your recent stay with us on IHG Review. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride...More
I have stayed at the Hagerstown Holiday Inn Express many times, and each time it gets a little worse. The furniture in the rooms is old, and not conducive to relaxation. The bed was like a sheet pf plywood with something they think is a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express HagerstownResponded 4 weeks ago
Thank you for your recent stay with us and reviewing our property. I am sorry you were not satisfied with the condition of your room and its furniture. I am also sorry that our breakfast items were not to your liking. We highly...More
Spent one night here while passing through. We had a newer room that was very clean. There was a large shower and plenty on room by the sink. Breakfast had a good selection to choose from. We would stay here again.
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation.
Assistant General Manager