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Holiday Inn Express Hagerstown

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Traveller (21)
Room & Suite (37)
Dining (4)
Overview
  • Excellent49%
  • Very good33%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hagerstown
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Offers from Holiday Inn Express Hagerstown
Special Offer: Book Direct and Save
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (254)
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253 results
Traveller rating
116
85
35
10
7
Traveller type
Time of year
LanguageEnglish
116
85
35
10
7
Show reviews that mention
All reviewscinnamon rollsbuffalo wild wingsroom was cleanfront deskwalking distancefirst floorspent one night herepool and hot tubwould definitely stay here againnice poolnice selectionlots of varietyrestaurants and shoppingdecent breakfastnice hotellong drivestaff was friendly
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1 - 5 of 253 reviews
Reviewed yesterday via mobile

Soooo happy to find a CLEAN hotel. Great rooms !!! CLEAN CLEAN CLEAN LOVED IT !!! Traveling from Massachusetts to California I hope we can find another hotel as good as this one. Do not hesitate to stay at this place. Great food for breakfast...More

Thank Maria L
Hotel's Favourite
Reviewed 6 January 2018

After 14 hours of driving it was nice to have a rapid check-in and have my rooms right where I wanted them. Two rooms directly across from each other. We took the kids to the pool which was open late i guess because it was...More

Thank crazyigues
Response from Lindsey L, Front Office Manager at Holiday Inn Express HagerstownResponded 12 January 2018

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests excellent service and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that we will...More

Reviewed 4 weeks ago via mobile

We stayed on a Saturday night arriving at midnight. Check in was fast. Staying with points, I was a bit nervous about the room. Well, the room was wonderful! Some HIE have been updated, this one was not, but I loved the room! The bed...More

Thank paintmama
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded 1 week ago

Thank you for taking the time to share your positive feedback regarding your recent stay with us on IHG Review. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride...More

Reviewed 5 March 2018

I have stayed at the Hagerstown Holiday Inn Express many times, and each time it gets a little worse. The furniture in the rooms is old, and not conducive to relaxation. The bed was like a sheet pf plywood with something they think is a...More

Thank mjoneill851
Response from IHGService, Guest Relations Manager at Holiday Inn Express HagerstownResponded 4 weeks ago

Hello mjoneill851, Thank you for your recent stay with us and reviewing our property. I am sorry you were not satisfied with the condition of your room and its furniture. I am also sorry that our breakfast items were not to your liking. We highly...More

Reviewed 4 March 2018 via mobile

Spent one night here while passing through. We had a newer room that was very clean. There was a large shower and plenty on room by the sink. Breakfast had a good selection to choose from. We would stay here again.

Thank atmo377
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Business Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Business Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (37)
Dining (4)
Pool & Beach (4)
Questions & Answers
Ask a question
Bmkvacay
31 January 2017|
Answer
Response from Rocky F | Property representative |
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation. Thank you Rocky Frye, Assistant General Manager
0
Votes
jps53
23 January 2016|
AnswerShow all 5 answers
Response from Rocky F | Property representative |
Indoor pool
0
Votes
Room Tips
"The bed sucked, and the AC unit sounded like a wood chipper."
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"We had a third floor room and it was no problem taking our dog out down the elevator and out through the side..."
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"ask to see the room before you take it to ensure that it is clean"
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"Requested away from road and was fine"
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