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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 133: English reviews
Germantown, Maryland
Reviewed 29 April 2015

While moving into the area form Wisconsin, we had to use this hotel several times. "Had to"? More like looked forward to returning. The service was incomparable, the front desk personnel could not have responded better whether in the early morning or late at night. The rooms are large and comfortable, breakfast is varied and kept hot and fresh all...

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Helpful?
Thank TheRevBev
HIEX-GG, Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us; we were happy to serve you during your move and look forward to friends and family visiting our Hotel in the future. Yolanda Gainey, GM

Orlando
Reviewed 26 April 2015 via mobile

We checked in about 930pm. Male at the front desk needed to excuse himself with a number of people in the lobby as I was walking in. He returned a few minutes later and quickly apologized and checked us in. We quickly went up to our room and after a number attempts with our room key discovered that the room...

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Helpful?
Thank Tiffany L
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback, we appreciate you staying with us; I apologize you received the wrong room key and what inconvenience that may have been. Happy to hear you enjoyed the room and breakfast. We look forward to serving you on your next visit - Yolanda Gainey, GM.

Lancaster,TX
Reviewed 15 April 2015

I arrrived at this hotel after traveling from Dallas to New York and then to Maryland, so I was exausted and not feeling to well. The front desk staff just brightened up my day. They greeted me with a smile, and any and everything I asked for like extra tissue or even honey to put in my tea they got...

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Helpful?
Thank BuTtA14
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us here at the Holiday Inn Express & Suites in Germantown, Maryland. Our team takes great pride in serving our guests and I'm happy you had a wonderful stay; we look forward to your return. Yolanda Gainey, GM

Winfield, PA
Reviewed 12 April 2015

We stayed here because we were in the area on business. The hotel is very nice. The bed and pillows were amazing.. The complimentary breakfast was good and there was plenty of seating available. There are several restaurants not far from the hotel.

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Thank Draperyman
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, I'm Happy you enjoyed your stay with us. We want every guests stay to be their home away from home; we look forward to your next visit. Yolanda Gainey, GM

Warrenton, Va
Reviewed 11 April 2015

This is a relatively new Holiday Inn Express. I found the front desk to be easy and helpful, check in was a breeze. My room was immaculate with a micro-wave, refrigerator, a quiet a/c unit, plenty of outlets and a nicely appointed desk. The bathroom had an excellent shower head, multi-adjustable and mounted high enough to be easy to use....

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Helpful?
Thank kuvakas
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, yes we are eager to please our guests. It is a pleasure serving you and I'm excited you had an opportunity to enjoy the Holiday Inn Express & Suites Germantown, Maryland. We look forward to your next visit with us; Yolanda Gainey, GM.

Dundee, New York
Reviewed 10 April 2015

My husband and I stayed here twice - once on our way to vacation and again on our way home. This hotel is super easy to get to, right off the expressway, safe area, very well lite and very well maintained. I think this is a fairly new Hotel so everything is still in pristine condition. It was easy to...

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Helpful?
Thank Agnes W
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, I hope your vacation was filled with lots of excitement. I'm glad you found our Hotel safe and enjoyed our wonderful accommodation. We look forward to your return - Yolanda Gainey, GM.

Toronto, Canada
Reviewed 9 April 2015

We stayed 1 night last Easter long weekend. The hotel is clean, spacious, and the staff is friendly. What I liked about this hotel: - strong wireless connection - with complimentary breakfast - coffee/tea is available at the lobby The only thing I did not like about this hotel is that it is in the middle of a quiet location,...

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Thank Time_Traveller_CA
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us, we really appreciate the feedback. When you return to the area we will have a list of great things to do while visiting Germantown. Yolanda Gainey, GM

USA
Reviewed 5 April 2015 via mobile

We had a wonderful stay at this newly renovated hotel. Tiera at the front desk was very welcoming when we arrived. Our room (632) was very clean, and was equipped with a fridge, microwave, fully lit closet, and was well furnished. Our beds were very comfortable, and the room felt like new. Our stay was a great deal that included...

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Helpful?
Thank hollyhayden69
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for taking the time to give feedback on your stay here at the Holiday Inn & Express Germantown, Maryland. It's nice to hear your stay was wonderful and you had the opportunity to be served by one of our awesome team members. We look forward to your next visit - Yolanda Gainey, GM.

Washington DC, District of Columbia
Reviewed 8 March 2015

We set up a 15 room block for our local wedding, and Gina and her staff went above and beyond to make sure we and our guests were nothing but satisfied! The rooms are clean, the staff is friendly, and the breakfast is all anyone could want. Thanks for fantastic service!

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Helpful?
Thank JaredAWasser
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Congratulation! Its sound like you had a fabulous wedding. Thank you for staying with us here at the Holiday Inn Express & Suites Germantown, MD - We look forward to your next stay. Yolanda Gainey, GM.

Hamilton Square, New Jersey
Reviewed 16 February 2015

This is a fairly new hotel, so the rooms are updated, and the facilities are clean and bright. Staff is helpful and friendly. Complimentary breakfast is enough to give you a good start each day, with a nice variety. We appreciated the coffee always available in the lobby. Location is very good, near restaurants and shopping, and the Germantown sports...

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Helpful?
Thank Annie0407
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we are happy to hear you enjoyed your stay with us; had a chance to experience our delicious breakfast and 24 hour coffee service. I know having a late check out makes a big difference when you have a late flight or a game. I look forward to serving you whenever your travels bring you back to the...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: €91 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
9 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the queen/queen rooms have a bathtub; king rooms have showers.”
 of 5 bubbles cmdevlin64, 24 Dec 2016 | Read review
“Rooms on 6th floor were very quiet”
 of 5 bubbles michaelriley2016, 16 Dec 2016 | Read review
“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
5 of 5