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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 129: English reviews
Trufant, Michigan, United States
Level Contributor
259 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 10 August 2014 via mobile

Stayed in one of the rooms with a sleeper sofa. It was great for the kids. The breakfast was good with a decent selection. The hotel is older but very well maintained. Overall a nice hotel at a decent price for the area.

Helpful?
Thank Gregory T
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014 via mobile

We stayed for one night at this hotel.. the hotel is new with modern interiors and is pet friendly.. Rooms are clean but slightly smaller than other two queen bed rooms we stayed in.. the room initially smelled of what I concluded was furniture polish but was ok once we got the ac fan running.. breakfast was decent .However, the... More 

Helpful?
Thank Shebha A
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014 via mobile

The hotel was clean and comfortable. I stayed in a king suite. The room was very nice and a good value is also had a fold out sofa sleeper. The breakfast was good with some protein choices. The staff was welcoming and helpful. I would definitely stay again!

Helpful?
Thank Todd S
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 July 2014 via mobile

We stayed at this hotel recently and I was pleasantly surprised. Checking in was very nice with friendly staff. The rates are very reasonable for being so close to Washington D.C., I think we paid $105/night. The rooms are very modern and set up well. Standard mini fridge and microwave as well. Pretty spacious overall. The complimentary breakfast was one... More 

Helpful?
Thank btg172
Pennsylvania
Level Contributor
321 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 10 July 2014

In town for a friend's wedding, we were here only the preceding night, before heading on to NYC. On the road 170 nights per year for work, we're often limited by distance to a job site. If every hotel was this nice (for this price, too), we'd have it made. Everything was spotless, comfortable, good quality. Lobby and breakfast area... More 

Helpful?
Thank Mary Jane S
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for taking time to review your stay while at the Holiday Inn Express Germantown. We are thrilled you enjoyed your stay especially such an experienced traveler as yourself. I am looking up the staff which worked the morning of your departure to commend them on such great service. I know you must have loved our delicious cinnamon rolls... More 

Raynham, Massachusetts
1 review
Reviewed 7 July 2014

First off, the walls in this hotel are beyond thin considering my daughters elbow bumped into the wall while zippering her suitcase and a small hole developed into the wall. They charged us 275$ for damage any repair man could fix at easily 50$ at the most. Nevermind, asking them about this they were beyond rude, sarcastic, and smirked. The... More 

Helpful?
Thank KellyL319
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear KellyL219 Thank you for taking time to review our hotel. We apologize for your dissatisfaction of the damage fee assessed as a result of the repair to the nine inch hole in the wall of our guest room. Even though our hotel is cinder block built to ensure insulation the damage was unfortunate. I understand your frustration when you... More 

Houston, Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 June 2014

Close to Washington DC. The hotel was filled with families with kids who were there for a soccer tournament. These kids were in and out of the pool and made the floors and the elevator very messy but the staff were keeping up with the cleaning. Same story at the breakfast int he morning. Very messy but the staff were... More 

Helpful?
1 Thank ULM_11
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear ULM_11 (Houston) Thank you for taking time to review your recent stay at the Holiday Inn Express Germantown during a busy soccer tournament weekend. I am pleased to learn our staff kept up with the messiness. We strive to ensure all our guests have a pleasant stay. Linda OBrien, General Manager More 

jefferson hills, pa
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 June 2014

I have stayed there 4 times within the past month, looking for a new home for my relocating daughter. Carlos has such a wonderful personality at the front desk. She is such a sweetie, and no, I did not misspell her name. Ana is great also, as are all of the others, whose names I can't remember. The first time... More 

Helpful?
1 Thank dobremom
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear dobremom from jefferson hills: Thank you for taking time to review our hotel. We are delighted you have stayed with us on multiple occasions. I have shared you praise with both Ana and Karlos. They are wonderful new additions to our service staff. I am thrilled they make you feel at home. Please ask for me so I may... More 

Marina del Rey, California
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 June 2014 via mobile

I spent a week at this Holiday Inn Express for business. My intention was to spend about 3 weeks but I committed to 2 weeks. As it turned out, the hotel over billed my room with several pre-authorizations and then the management repeatedly said they were correcting it, and they never corrected it. The management over promises and then they... More 

Helpful?
Thank Barry P
HamptonInnGermantown, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear Barry P, It was a pleasure to speak with you last week. We appreciate your feedback and will utilize your comments to better train our team in delivering exemplary service. I apologize for the mix up with your authorizations. I know this must have been frustrating for you. Best Regards, Linda OBrien-GM More 

Boston
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 June 2014

We are used to staying in city hotels for business purposes. This time, we needed a quick 2-night stay in suburban Maryland to help family members. The Holiday Inn Express Hotel & Suites Germantown-Gaithersburg was all we could ask for at the very low price and convenient location. We checked in quite late and the lobby was full of happy... More 

Helpful?
Thank Airedales2
HamptonInnGermantown, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear Airedales2: Thank you for your kind words in reviewing your stay at Holiday Inn Express Germantown. I recall that we chatted briefly at the pool. Please accept my apologies for the smoke smell. We are a completely non-smoking hotel and your room should have been treated as such. If you are back in the area again, please reach out... More 

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: €84 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
5 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
“The signs that said one of the elevators was not working seemed like they had been there for a while, so you might like a lower floor.”
 of 5 bubbles cmdevlin64, 6 Mar 2016 | Read review
“Don't come when kids have tournaments!”
 of 5 bubbles goldenrefunder, 16 Nov 2015 | Read review
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