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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 133: English reviews
NYC suburbs
Reviewed 11 August 2016

Typical HIE. Friendly staff, clean rooms, decent breakfast. Although the hotel has the appearance of being updated, I felt the bathroom seemed old. The fixtures and shower head were new, but the tile seemed data and the glass door in the shower reminded me of the 70's. Also, the bathroom was small with very little room between the toilet and...

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Thank glenwood96
The Villages, Florida
Reviewed 29 July 2016

Stayed 7/25 as a 5K point reward night. We have stayed here previously and rated it higher. Considered an even lower rating this time, but other aspects as still pretty good. Hotel is close to I-270 and Montgomery College. Parking a bit tight. No restaurants within walking distance. Our problem this time was with bed selection. We prefer two queens...

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1Thank Jerry C
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your feedback. Our goal is always to make sure our guests experience a hassle free stay. I apologize the room type reserved wasn’t available and you did not receive a warm welcome. I appreciate you giving us the opportunity to serve you again on a future visit. We look forward to providing you with a...

Reviewed 26 July 2016 via mobile

I've had some not so great stays in this hotel chain but this particular one blew me away. Well appointed, clean, and comfortable. The free breakfast was nice. The front desk workers were always friendly. The outdoor pool was a good size but could use more shade umbrellas. I would definitely recommend this hotel.

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Thank Kris G
Baltimore
Reviewed 25 July 2016

Nice and clean. Modern updates. The staff is nice across the board. I'd specifically like to mention Ruth, who worked tirelessly with a smile on her face. The outdoor pool is a huge plus in the summer and is clean. Well done!

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Thank TripleLindy
Waldorf, Maryland
Reviewed 21 July 2016 via mobile

Staying here was ok, staff friendly, basic continental type breakfast ( but with some hot items) for the price I paid for the room I can't complain. Many eateries and shopping within 5 minute drive. My room was clean, quiet and no issues. Appreciate the in room microwave and fridge. It's not fancy by any means but for solid lodging...

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Thank 551lesliec
Washington DC, District of Columbia
Reviewed 20 July 2016

This is on Germantown Road aka RT118. Exit 15 on I270. This hotel is getting better, it used to be another hotel brand with lots of problems. Its not within walking distance of anything. Been here a couple times in the past, it is definately headed in the right direction. Cleaner, nicer staff, recently re done the outside and have...

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Thank riva9129
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your feedback. Happy to hear you returned to the area and found the Hotel friendly and clean. We look forward to your return and the opportunity to serve you again. Yolanda Gainey, GM.

Gaithersburg, Maryland
Reviewed 8 July 2016

We booked this at the very last minute, because we came home and found that our A/C had died. We usually stay at HI Express hotels and this is probably the nicest one we've ever stayed at. I was told that it was remodeled about 5 years ago, but it looks like it was just done last week. The pillows...

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Thank TomR233
Reviewed 25 June 2016 via mobile

Clean, modern facility. Free, fast WiFi, respectable breakfast from 6-9am, complimentary coffee is always available in lobby. Nice flat screen tv in room with plenty of channel choices. Not cheap, but normal for the area and easy access to highway. Nice unground pool outside that ranges from 3 ft - 5ft (clean).

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Thank Jeff K
Atlanta, Georgia
Reviewed 18 June 2016

The hotel was in an excellent location, right off the interstate and has all the amenities you need when traveling. Breakfast was good, rooms were clean and updated, and the staff were very friendly. Definitely recommend staying here for events in the area!

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Thank mercergk1
Reviewed 17 June 2016 via mobile

Came with family for a weekend basketball tournament in the area. Arrived Friday night and wanted to take a hot shower. The water didn't even get to room temperature. Called the front desk and they said that they would send maintenance up and I'm still waiting for 20 minutes. Running still running and it's not even room temperature yet. Not...

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Thank Allialrn
HIEX-GG, Front Office Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us, and we sincerely apologize for not having the hot water available and it taking 20 minutes to respond to the request. We aim to have all guest have an exceptional stay with us and hope to have that opportunity to provide such service in the future.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: €84 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
8 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the queen/queen rooms have a bathtub; king rooms have showers.”
 of 5 bubbles cmdevlin64, 24 Dec 2016 | Read review
“Rooms on 6th floor were very quiet”
 of 5 bubbles michaelriley2016, 16 Dec 2016 | Read review
“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
5 of 5