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Extended Stay America - Washington, D.C. - Germantown - Town Center

TravelocityUS$102*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$102*
US$102*
US$102*
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Extended Stay America - Washington, D.C. - Germantown - Town Center
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Start your review of Extended Stay America - Washington, D.C. - Germantown - Town Center
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Germantown, Maryland
Reviewed 2 days ago NEW

I stayed at extended stay 5/17 for just a night and it was awesome. Great customer service from the gentlemen at the front desk, I recall his name Enann he wore glasses. He was very polite and professional. Great room very neat , only thing is the wifi was a bit slow , but I was an overall good experience

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Helpful?
Thank pitress
Reviewed 1 week ago

Excellent choice. Very clean rooms! Great shower with nice showerhead. The staff was pleasant and very helpful. The staff members (Reggie & Meagan) were very professional and courteous! Always had a smile on their faces. Definitely 5-star service rendered by them. I want to personally thank them for there hospitality even while being short staffed on this Mother's Day weekend!...

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Helpful?
Thank jeff c
00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for staying at Extended Stay America - Washington, D.C. - Germantown - Town Center during Mother's Day Weekend. We are thrilled to know you had a great visit and appreciate you for mentioning our staff, especially Reggie and Meagan. They are the true asset to our team, and we will be sure to share your compliments. Thanks for...

Raleigh, North Carolina
Reviewed 3 weeks ago

I tried to wait as long as I could before submitting a review for this appalling establishment. However, after almost a month and not receiving any callbacks from Extended Stay America, this is the next best thing I guess. I'll be posting this all over the internet to ensure maximum exposure. If I could give ZERO out of FIVE, I...

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Helpful?
4Thank jeffrlev
00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Pensacola, Florida
Reviewed 3 weeks ago

I just stayed here a couple of nights after my friends' wedding. I"m not gonna lie, its not amazing but it was good for the price. I liked it and the staff was very helpful. The room was nice. They had a grab and go breakfast, which was basically like breakfast-y snacks but it was ok. The only thing that...

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Helpful?
Thank josiewhite09
00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

It was our pleasure having you as our guest at Extended Stay America - Washington, D.C. - Germantown - Town Center. We are pleased to know you loved our excellent service and your room. We appreciate your observation and have taken a note of it. We hope to welcome you and your family back soon. Sincerely, General Manager

Newfoundland and Labrador, Canada
Reviewed 3 weeks ago

There's not much to say because I was only there for one night. The room was comfortable and clean. The staff was friendly.The grab and go breakfast was ok so I could make it to IHOP (it was around the corner)

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Helpful?
Thank drabvisionendmark
00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for being our guest and taking the time to review your experience at Extended Stay America - Washington, D.C. - Germantown - Town Center. We are thrilled to read that you loved our friendly associates and your well-appointed room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager

Germantown, Maryland
Reviewed 4 weeks ago

Very pleased with the professionalism of the staff members. Always willing to be of assistance. Good location. Stores, library, public transportation, etc., is all within walking distance. Major department store chains are just a, short ride away.

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Thank workpro2016
00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for the wonderful review of Extended Stay America - Washington, D.C. - Germantown - Town Center. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, General Manager 

Durham, North Carolina
Reviewed 4 weeks ago

I was here in Maryland for business; I wasn't planning to stay at a hotel since I was only going to be in town for one day until my company called me and said that they needed me. It was hard to find hotels around the area, so I up-to for this hotel and it looks I made a right...

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Helpful?
Thank stuartjefferson89
Reviewed 4 weeks ago via mobile

The perfect place to stay. I felt refreshed after my stay@ this particular location. Front desk were very cooperative in their timely response to my calls and booking requests. Marcus, Ingrid, etc were very smart and quick with regards to my check in and check out of the hotel. Both of them were friendly in their relationship with me during...

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Helpful?
Thank Kwasi A
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you had an excellent stay at our hotel and that you were pleased with the customer service you received. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Hagerstown, Maryland
Reviewed 3 April 2017 via mobile

The front counter guy was friendly...but very slow. This was definitely the slowest check in ever! The room on the surface looked clean when we first checked in. Everything was in pretty decent shape and well maintained. It wasn't until we actually walked into the bathroom later (versus a glance into the room) that we were disgusted! Yes a previous...

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Helpful?
Thank Mfclingan
Germantown, Maryland
Reviewed 22 March 2017

The staff was extremely friendly and helpful. Always cheerful and knowledgeable. Housekeeping very good and my room was comfortable. Maria L. Kept my room neat and tidy . I stayed over 60 days. Ingrid, Megan and Paula are the most friendly employees of any hotel I have been to.

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Helpful?
1Thank twinssk8
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

We are glad to read you had an excellent experience at our hotel. It is good to know our staff was able to assist you properly. They will be informed of your praise for the great work. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Town Center

Address: 20141 Century Blvd, Germantown, MD 20874-1179 (Formerly Homestead Studio Suites - Washington, D.C. - Germantown)
Region: United States > Maryland > Montgomery County > Germantown
Price Range: €73 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Town Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Studio Suites Washington-Germantown Hotel Germantown
Homestead Studio Suites Germantown
Extended Stay America Germantown
Homestead Germantown
Homestead Suites Germantown
Germantown Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are at a different hotel”
jeffrlev, 2 May 2017 | Read review
“It looks like a motel but better”
josiewhite09, 2 May 2017 | Read review
“You get what you pay for”
drabvisionendmark, 28 Apr 2017 | Read review
“There are 3 building but the first building is closest to laundry room and office”
twinssk8, 22 Mar 2017 | Read review
“2 floors and all rooms face outside toward parking lot. get a room away from the stairwell.”
, 6 Sep 2016 | Read review
5 of 5
Travelocity
US$102* /night
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Hotwire.comUS$102
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Prices are for 1 room, 2 adults
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