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Extended Stay America - Washington, D.C. - Germantown - Town Center

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Extended Stay America - Washington, D.C. - Germantown - Town Center
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Start your review of Extended Stay America - Washington, D.C. - Germantown - Town Center
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Germantown, Maryland
Reviewed 2 days ago NEW

Very pleased with the professionalism of the staff members. Always willing to be of assistance. Good location. Stores, library, public transportation, etc., is all within walking distance. Major department store chains are just a, short ride away.

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Thank workpro2016
Durham, North Carolina
Reviewed 3 days ago NEW

I was here in Maryland for business; I wasn't planning to stay at a hotel since I was only going to be in town for one day until my company called me and said that they needed me. It was hard to find hotels around the area, so I up-to for this hotel and it looks I made a right...

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Thank stuartjefferson89
Reviewed 4 days ago NEWvia mobile

The perfect place to stay. I felt refreshed after my stay@ this particular location. Front desk were very cooperative in their timely response to my calls and booking requests. Marcus, Ingrid, etc were very smart and quick with regards to my check in and check out of the hotel. Both of them were friendly in their relationship with me during...

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Thank Kwasi A
Hagerstown, Maryland
Reviewed 3 weeks ago via mobile

The front counter guy was friendly...but very slow. This was definitely the slowest check in ever! The room on the surface looked clean when we first checked in. Everything was in pretty decent shape and well maintained. It wasn't until we actually walked into the bathroom later (versus a glance into the room) that we were disgusted! Yes a previous...

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Thank Mfclingan
Germantown, Maryland
Reviewed 5 weeks ago

The staff was extremely friendly and helpful. Always cheerful and knowledgeable. Housekeeping very good and my room was comfortable. Maria L. Kept my room neat and tidy . I stayed over 60 days. Ingrid, Megan and Paula are the most friendly employees of any hotel I have been to.

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1Thank twinssk8
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

We are glad to read you had an excellent experience at our hotel. It is good to know our staff was able to assist you properly. They will be informed of your praise for the great work. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

Bristol, Connecticut
Reviewed 15 March 2017

I stayed with my family during the snow storm and had no problems, the room was comfortable and the staff was nice and helpful. Hot breakfast would had been nice, but I understand that I have a kitchen in the room.

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1Thank davidgees186
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for sharing your experience. I'm glad that you received comfortable room accommodations and customer service that was to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Germantown, Maryland
Reviewed 13 March 2017

The staff and managment at THIS exstended stay america century dr Germantown md. The employees work hard and are doing an incredibley great job. The manager keeps the place very clean and neat. The location is near shopping and the highway. This is by far the cleanist E.S.A. I have stayed at. The manager here handles concerns very well from...

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1Thank thehonesttravler
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

The team and I appreciate you taking the time to share your experience. Your kind comments regarding our staff and the customer service they provided is much appreciated. They will be informed of the great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Montebello, California
Reviewed 12 March 2017

It was my first time staying with extended stay, I was a little skeptical to stay with them due to the bad reviews, but overall my experienced was wonderful. The staff was very helpful especially Meagan and Ingrid.

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1Thank mystic1745
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Your feedback is important. Thank you for sharing. It is great to read you had a pleasant experience at our hotel and that our staff was able to assist you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Ohio City, Ohio
Reviewed 7 March 2017

We enjoyed our stay. We were very sceptical because they have bad reviews however we didn't find any to be true. We had a clean room, all the employees were nice and welcoming. Great location. We will stay here again and recommend to others.

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1Thank ashleechambers69
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for taking the time to share your experience. It is good to know received excellent accommodation, which were clean and comfortable to your liking. I am also pleased to read you would recommend our hotel to other based on your positive stay. Thank you again for your review. We look forward to seeing you in the future, should...

Germantown, Maryland
Reviewed 24 February 2017

The staff members are very friendly, as well as, courteous. This includes the management staff. Very willing to assist when needed. The grab, and go breakfast is a big plus in the convenience department.

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1Thank doweanthony
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you were assisted well by our staff and that you found your stay at our hotel convenient. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Town Center

Address: 20141 Century Blvd, Germantown, MD 20874 (Formerly Homestead Studio Suites - Washington, D.C. - Germantown)
Region: United States > Maryland > Germantown
Price Range: €69 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Town Center 2.5*
Number of rooms: 132
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Also Known As:
Homestead Studio Suites Washington-Germantown Hotel Germantown
Homestead Studio Suites Germantown
Extended Stay America Germantown
Homestead Germantown
Homestead Suites Germantown
Germantown Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3 building but the first building is closest to laundry room and office”
twinssk8, 22 Mar 2017 | Read review
“2 floors and all rooms face outside toward parking lot. get a room away from the stairwell.”
, 6 Sep 2016 | Read review
“1st floor rooms because no elevator.”
904laurelf, 8 Nov 2015 | Read review
“check the room out beforehand; many of them rooms are in need of repair”
TeresaL351, 6 Nov 2015 | Read review
“I suggest you book 3 months in advance.”
alexmoss2013, 18 Feb 2014 | Read review
5 of 5