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Extended Stay America - Washington, D.C. - Germantown - Town Center

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Extended Stay America - Washington, D.C. - Germantown - Town Center
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Start your review of Extended Stay America - Washington, D.C. - Germantown - Town Center
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Germantown, Maryland
Reviewed 2 days ago NEW

The staff was extremely friendly and helpful. Always cheerful and knowledgeable. Housekeeping very good and my room was comfortable. Maria L. Kept my room neat and tidy . I stayed over 60 days. Ingrid, Megan and Paula are the most friendly employees of any hotel I have been to.

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Helpful?
1Thank twinssk8
Bristol, Connecticut
Reviewed 1 week ago

I stayed with my family during the snow storm and had no problems, the room was comfortable and the staff was nice and helpful. Hot breakfast would had been nice, but I understand that I have a kitchen in the room.

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1Thank davidgees186
Germantown, Maryland
Reviewed 1 week ago

The staff and managment at THIS exstended stay america century dr Germantown md. The employees work hard and are doing an incredibley great job. The manager keeps the place very clean and neat. The location is near shopping and the highway. This is by far the cleanist E.S.A. I have stayed at. The manager here handles concerns very well from...

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2Thank thehonesttravler
Montebello, California
Reviewed 1 week ago

It was my first time staying with extended stay, I was a little skeptical to stay with them due to the bad reviews, but overall my experienced was wonderful. The staff was very helpful especially Meagan and Ingrid.

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2Thank mystic1745
Ohio City, Ohio
Reviewed 2 weeks ago

We enjoyed our stay. We were very sceptical because they have bad reviews however we didn't find any to be true. We had a clean room, all the employees were nice and welcoming. Great location. We will stay here again and recommend to others.

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2Thank ashleechambers69
Germantown, Maryland
Reviewed 4 weeks ago

The staff members are very friendly, as well as, courteous. This includes the management staff. Very willing to assist when needed. The grab, and go breakfast is a big plus in the convenience department.

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2Thank doweanthony
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you were assisted well by our staff and that you found your stay at our hotel convenient. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Louisville, Kentucky
Reviewed 22 November 2016 via mobile

Somehow it seems every review between 11/2015 and 7/2016 disappeared. Odd considering I know I reviewed it and know there seems to be a steady stream of reviews. Anyhow, the room was awful. Linens were dirty. Sink had food in it. Offered another room but it was no better so stayed put and cleaned the room myself (and had them...

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Thank Vfisk1
Los Angeles, California
Reviewed 14 November 2016

They did not have the room I had reserved 5 weeks prior and wanted to charge me $25 per night more for a smaller room, the room I did get was dirty, had stained carpets, mold in the bath tub, a huge chunk of coating was peeling from the bath tub floor, the towels were falling apart and had holes...

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Thank walter718
Reviewed 11 November 2016 via mobile

Stay Far Away!! I would give it a negative rating if possible. Went into the room and it was a mess never cleaned, trash all over the room and beds a mess. Went to the lobby and asked to be moved to another room then once went to the 2nd room that was infested by bed bugs. Had gone to...

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Thank Maria M
Maryland
Reviewed 23 October 2016 via mobile

We chose this hotel based upon the reasonable rate when we had to leave our nearby home overnight due to floor refinishing. It was adequate for our needs, although pretty basic. I made a reservation online but there initially was some confusion and they said they did not have a room for us. But the young man at the desk...

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Helpful?
Thank FMCMaryland

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Town Center

Address: 20141 Century Blvd, Germantown, MD 20874 (Formerly Homestead Studio Suites - Washington, D.C. - Germantown)
Region: United States > Maryland > Germantown
Price Range: €70 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Town Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Studio Suites Washington-Germantown Hotel Germantown
Homestead Studio Suites Germantown
Extended Stay America Germantown
Homestead Germantown
Homestead Suites Germantown
Germantown Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3 building but the first building is closest to laundry room and office”
 of 5 bubbles twinssk8, 22 Mar 2017 | Read review
“2 floors and all rooms face outside toward parking lot. get a room away from the stairwell.”
 of 5 bubbles , 6 Sep 2016 | Read review
“1st floor rooms because no elevator.”
 of 5 bubbles 904laurelf, 8 Nov 2015 | Read review
“check the room out beforehand; many of them rooms are in need of repair”
 of 5 bubbles TeresaL351, 6 Nov 2015 | Read review
“I suggest you book 3 months in advance.”
 of 5 bubbles alexmoss2013, 18 Feb 2014 | Read review
5 of 5