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Extended Stay America - Washington, D.C. - Gaithersburg - South

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Extended Stay America - Washington, D.C. - Gaithersburg - South
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60 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Gaithersburg - South
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Showing 60: English reviews
Reviewed 28 January 2015 via mobile

Okay so if you must stay at an extended stay for any period, I would strongly suggest this one. Not for it's cleanliness or location. There's only 1 reason I was able to survive my two months here and that was due to one outstanding lady at the front desk Meriam! She is very attentive to your needs as a...

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Helpful?
Thank Mary P
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Mary - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the way our staff was able to provide great customer service, and also letting us know you enjoyed your time staying with us. Thank you again for your kind words. The staff...

Reviewed 14 January 2015

It was a little pricey, but, the service and staff were the best! A special shoutout to Miriam at the front desk, who made our stay there so pleasent. My only complaint was the awful smells coming from some of the rooms on our floor. Other than that it was convenient. Thanks again to the awesome staff there.

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Thank MzBrite
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you were pleased with the service provided by our great staff. Still, I apologize that you experienced an unpleasant odor during your visit. I will be meeting with our housekeeping staff to review your comments to ensure this...

Reviewed 28 December 2014

Mariam was an outstanding receptionist at the front desk of Extended Stay hotel. She was ALWAYS very kind, positive, and always greeted you with a warm, sincere smile. I was also quite impressed with her courteous, genuine, and professional manner. I consider myself a people person and love meeting people who are authentic and sincere in their dealings with others!...

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Thank S A
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

I appreciate you taking the time to write such a great review of our hotel. I am glad that you enjoyed the wonderful customer service our staff provided you. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another...

Reviewed 21 December 2014

I will start by saying the hotel needs a renovation desperately, and will not focus on how filthy the sofas and carpet are here. I titled my stay here based truly on one person - Mariram the front desk manager is amazing. My wife and I stayed here for three weeks, and I can not name a morning that this...

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Thank tomshmitzer55
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the great customer service you had while staying with us; however, I am so sorry to read of the cleanliness issues you experienced with the carpet and sofa. In response to your review, I will be working with my housekeeping staff to ensure...

Reviewed 26 June 2014

Truthfully the front desk lady Cecelia was the single lady that made my trip worth wild she looked up and gave me step by step directions to get where I need to go bc I have never used the metro before it's 1000% better then this quality inn in Myerstown Pa that I moved to!

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Thank Andrewlong88
Cuyahoga Falls, Ohio
Reviewed 26 May 2014

In Gaithersburg for business. Wanted a smoking room. Got the room online. Upon arrival, no smoking room. And being charged more than confirmation email. Being told I had to pay online upon reserving to get internet price. When I get a confirmation email about room and price, I expect to get what the email says. Since this hotel is the...

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1Thank Tykje
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that Mariam provided you with such exceptional service. I will be sure to share your comments with her, and the rest of our staff. We look forward to welcoming you back in the future!

Miami Beach, Florida
Reviewed 27 February 2014

Me and my wife stayed here for months while on business, it can get a little chaotic on the weekends but otherwise pretty quite. Rooms need serious updates, carpet and sofas have major wear and tear. they have a okay breakfast its really not much but has a full kitchen which was a plus for us being here for so...

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Thank terranobusinessworld
Gaithersburg, Maryland
Reviewed 3 January 2014

Stay away from this filthy hotel, manager manuel he doesn;t know how to treat guest , front desk staff always friendly nice location although the rooms were a complete disaster hair in bathtub hair and stains in bed linen stained bathtowels a big no no stay away from this hotel there are plenty of hotels in the area

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2Thank paul m
Baltimore, Maryland
Reviewed 10 December 2013

I normally don't leave reviews, but I must say after our stay of several weeks at this property, I am impressed with the phenomenal customer service Miariam provides to all her guests day in , day out. We can tell the days when she is working, the mornings she is there the hallways smell fresh, the lobby is freshly vacummed,...

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Thank brandon l
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding Mariam, she is indeed a valuable member of our team. We appreciate all the feedback regarding our rooms as well. We are currently undergoing renovations and hope that you'll see the improvements in all aspects of our hotel...

Laurel
Reviewed 27 October 2013

Based on the reviews I had read, this place was portrayed as a dump. But it actually wasn't as bad as the reviews state. Also if trying to determine what hotel you get on priceline by looking at reviews and star ratings, don't confuse this hotel with the one directly next store. The one next store has been fully renovated...

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Thank ALANIA F
Robert W, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - South, responded to this review

Good morning; My name is Robert Whaley, and I am the new hotel manager here at the Extended Stay Gaithersburg South. I want to thank you for taking the time to submit a review on Trip Advisor. I truly do appreciate your honest comments and perceptions. You have my sincerest apologies that everything was not quite to your liking, and...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Extended Stay America - Washington, D.C. - Gaithersburg - South

Address: 201 Professional Drive, Gaithersburg, MD 20879-3406 (Formerly StudioPlus Gaithersburg)
Region: United States > Maryland > Gaithersburg
Price Range: €71 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Gaithersburg - South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Gaithersburg
Gaithersburg Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Gaithersburg - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe would not be so loud on the top floor as you would have nobody walking on floor above you.”
RainyWalk, 20 Jan 2017 | Read review
“Seriously, don't go.”
662kristinl, 22 Jul 2016 | Read review
“go somewhere else”
BillM708, 11 Mar 2016 | Read review
“Half top floor is smoking but smoke is all throughout the top floor”
  • 2 Abandoned Cars
chuckghutch, 21 Feb 2016 | Read review
“Don't even stay there”
Mogreen33, 28 May 2015 | Read review
5 of 5