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TownePlace Suites Gaithersburg

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TownePlace Suites Gaithersburg
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81 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Gaithersburg
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Showing 79: English reviews
Reviewed 5 July 2014 via mobile

A smoke free room is supposed to be a smoke free room, but when we checked into our room it smelled of smoke terribly. Not only that, but the room just felt dirty. The first time we complained an employee came into the room and his solution was spraying some febreeze. Great?! Not so much. When we complained again they...

1Thank Natypie
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Thank you for taking the time to let us know about your stay. The entire team at the TownePlace Suites by Marriott Gaithersburg works to make sure that each and every guest has a great stay. When we are not able to meet and exceed guest needs, we use the comments as training tools to ensure we deliver a superior...

Wilmington, North Carolina
Reviewed 29 June 2014

Based on some reviews I read, I was a little unsure of this hotel. But I found it to be clean and comfortable with a very friendly and helpful staff. The furnishings are just starting to show the high use signs, but everything was clean and comfortable. Overall, a pretty good experience

Thank KWG1966
Richmond, Virginia
Reviewed 5 March 2014

This is not a complete overall review of the hotel as it's meant to document two incidents that have occurred recently. I've been staying at the hotel during the work week for almost two years. My girlfriend has joined me most of the past year as she works in the room while I'm at the office. Twice in the last...

3Thank Lawrence W
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Thank you for taking time to let us know about your stay. The entire team here at the TownePlace Suites by Marriott Gaithersburg want to make sure that each and every guest has a great experience. I have shared your concerns with the Housekeeping Department and we are taking the necessary steps to make sure that each employee is trained...

Gaithersburg, Maryland
Reviewed 27 February 2014

First of all, the staff is phenomenal!! I stayed here last October and didn't have any issues. In fact, it was great. This visit has been less than favorable. My first day was Tuesday and the light on my phone was on and couldn't get it off. I've covered it up while I sleep. Then I realized the heater wasn't...

1Thank Beverly C
Gaithersburg, Maryland
Reviewed 12 December 2013

We stayed there for a month for relocation. The hotel is OK, staff at the front desk are nice. The room was fine, but the room we first got had a very stinky sofa. We assumed it was pet's pee or something. We told the hotel staff about that and they changed it with another one promptly. But the staff...

Thank Anneymomo
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Thank you again for taking time to let us know how we are doing. I have printed your comments so that the entire staff here at the TownePlace Suites Gaithersburg can work on our service and delivery in an effort to ensure each and every guest can have a great experience. Please know that when we have a guest who...

Livingston NJ
Reviewed 9 December 2013

My 1 night stay here was one of the worst night's sleep I have ever had. I realize this is not the top end Marriott but consumers, at the minimum, expect to get sleep. We stayed here looking for a reaonably priced hotel for a family event -- we did, but were exhausted the next day from lack of sleep....

1Thank hipNJmom
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Thank you again for taking time to let us know about your recent stay with TownePlace Suites by Marriott Gaithersburg. I do want to apologize for your stay being less than satisfactory. I have shared your comments and experience with my team and we will utilize it to improve our service and product, so that future guests have a great...

Coimbatore, India
Reviewed 29 October 2013

Stayed here on/off for 8 months on business travel. Great value for the money with quick access to the expressway. Most of the staff are very friendly and the rooms are spic & span. Would stay here again

Thank GK A
Cleveland, Ohio
Reviewed 21 October 2013

We enjoyed our stay and were delighted that we had a full kitchen which included a full-size refrigerator, stove, microwave and dishwasher. The desk was great too - good lighting and size on which to do paper work (although we were there for pleasure). We agree that the TV should be on a swivel table since we like to watch...

Thank ctabbott
New Jersey
Reviewed 5 October 2013

This town place suites appears to be a rehabbed older hotel. The hallways are smelly and a bit beat up. Nice kitchen, space is a bit awkward--the TV is between the couch and the bed, but does not swivel so you can watch it in bed, you have to actually move the table. The windows were open when I arrived,...

Thank utopia1
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Thank you again for taking the time to let us know how we are doing. We appreciate all guest feedback, especially when it will help us improve our product and service. I am disappointed that your experience was not up to the standards you expected, and we will be working hard over the next few months to improve our product....

Saint Paul, Minnesota, Usa
Reviewed 11 August 2013

We stayed for several nights in July. No matter who was at the reception desk, we had terrific service - everyone was courteous and gracious -- especially Sunny who went out of his way to help us when we were checking in. We ended up with an upgrade, and it was wonderful to have so much room. The breakfast needs...

Thank Murray119
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review

Hello! Thank you for taking time to let everyone know how you enjoyed your recent stay at the TownePlace Suites Gaithersburg. The management and staff always enjoy hearing from our guests, and we are very appreciative of guests who share their comments. I have posted your comments for the entire staff to view, and it is great to see that...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Our extended-stay hotel in Gaithersburg, an all-suites hotel designed for the busy traveler, features spacious layouts with luxurious bedding and full kitchens that include a refrigerator, microwave, dishwasher and stove top. Start your morning with a complimentary copy of USA Today from the lobby and a workout in our 24-hour fitness center. Keep hunger at bay with our 24-hour convenience market. And stay connected with free wireless Internet. Other amenities at our Gaithersburg, MD hotel include BBQ, daily housekeeping and complimentary local phone calls. When traveling to the DC area, TownePlace Suites Gaithersburg offers comfort, convenience and a friendly staff. ... more   less 

Additional Information about TownePlace Suites Gaithersburg

Address: 212 Perry Pkwy, Gaithersburg, MD 20877-2100
Region: United States > Maryland > Gaithersburg
Price Range: €89 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Gaithersburg 2.5*
Number of rooms: 91
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Also Known As:
Towneplace Suites Gaithersburg Hotel Gaithersburg
Gaithersburg Towneplace Suites
Hotel Style:
#2 Green Hotel in Gaithersburg
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Gaithersburg staff and other travellers.
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Wadsworth, Ohio

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floors, clean rooms, relaxed atmosphere”
 of 5 bubbles SiwaoO, 26 Jul 2016 | Read review
“I always prefer high floors. There seems to be less exterior noise in the rooms facing the parking lot.”
 of 5 bubbles DPacileo, 22 Jul 2016 | Read review
“I personally am always a fan of the top floor so that there are no footsteps heard above”
 of 5 bubbles stephensZ1328YY, 21 Jul 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 406cherelleh, 30 May 2016 | Read review
“Corner, top floor”
 of 5 bubbles Jtravels999, 1 Jun 2015 | Read review
5 of 5