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All reviewsfront desksoccer tournamentnice breakfastnice staystayed one nightfitness centerbeds were comfortableclean hotelyogurtwe've stayedindoor poolwould stay here againfree breakfastthe breakfast areanadiahiebaltimore
My wife and I stayed here from 12/31/15-1/3/16 in room 303.
I chose this hotel because of its close proximity to family and the fact it was relatively new.
Let me start by saying, I did not expect this hotel to be comparable to a...More
Thank Stephen M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia East - ElkridgeResponded 20 January 2016
Dear Stephen M,
Thank you for sharing a detailed review about your stay at our hotel. We are pleased to hear that you found our location and breakfast options to your liking. However, we apologize for any inconvenience your check-in experience and the housekeeping services...More
The room was VERY clean. The bathroom was immaculate. We travel a good bit and I am very peculiar about hotel room cleanliness. I had no criticism about our room.The staff very friendly and helpful. Breakfast was delicious and better than most. Thanks to Becky...More
We stayed here for one night on our way to Florida. The room was clean but there was a lingering smokey smell. It wasn't bad enough to ask for a room change. Overall, the hotel was a little dated compared to other Holiday Inn Express...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia East - ElkridgeResponded 17 January 2016
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness.
However, we’re sorry we fell below your expectation regarding the cigarette odor and the sound-proofing....More
Great staff, Milton was very helpful! Good customer service, staff are very friendly and make it their top priority that we're comfortable and aware of all they have to offer! Clean lobby and rooms! This is my second trip here, will recommend to anyone for...More
We stayed here for one night, New Years Eve. The hotel is satisfactory and what you would expect from a Holiday Inn Express. Check in was smooth. As an IHG Platnum member my room was upgraded and I was thanked on being a member. The...More
Response from jamesdavidbell | Reviewed this property |
Ummm. I've been to Santo Domingo but have no idea what villa or limo the questioner is talking about. I reviewed the Holiday Inn Express in Columbia, MARYLAND - and I have never taken a limo to Santo Domingo from there. I... More
Ummm. I've been to Santo Domingo but have no idea what villa or limo the questioner is talking about. I reviewed the Holiday Inn Express in Columbia, MARYLAND - and I have never taken a limo to Santo Domingo from there. I don't think there is a bridge ... or tunnel. x-)