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Fairfield Inn & Suites Cumberland

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Fairfield Inn & Suites Cumberland
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452 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Williamsburg, Virginia
Reviewed 2 days ago NEWvia mobile

Needed a nice hotel for a family event and found the Fairfield. It exceeded our expectations with the friendly staff greeting, hotel service and the roomy, extremely clean rooms. We were so impressed we booked a weekend stay in June for Heritage Days. Would definitely recommend for a nice stay.

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Helpful?
Thank CJ S
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear CJ S, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Janine Pitner General Manager

Maryland
Reviewed 2 weeks ago

The Fairfield Inn in Cumberland is a great place to stay if you want to be within walking distance of the scenic train - station and restaurants. THe hotel in nice and clean...and the staff was very good.

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Helpful?
Thank lewf
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear lewf, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to...

Virginia
Reviewed 2 weeks ago

As a hotel, it's pretty standard. The rooms are a little dated but the front desk staff are incredibly friendly. The highlight here is the easy walking access to both much of the local history (i.e. C&O canal and railroad) but also the historic downtown and related shops / restaurants. I just wouldn't recommend it at night given some of...

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Helpful?
Thank Hatzlacha
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Hatzlacha, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and location. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Janine Pitner General Manager

Reviewed 3 weeks ago via mobile

The rooms are clean, the amenities are good, but the employess are what shine here. Jay for instance was helpful, polite and professional. In addition, Jay not only answered my questions but he also offered me exactly what I needed with asking.

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Helpful?
1Thank NYC9423
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear NYC9423, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Janine Pitner General Manager

Aberdeen, Maryland
Reviewed 16 January 2017 via mobile

Clean room; very friendly environment; New Staff so there were a few check in issues; I'm a regular/monthly. Was not given checkin goodies such as water. Don't this app because it forces 200 words.....

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Helpful?
Thank Alberta1954
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Alberta1954, Welcome back! We’re happy to hear from you and glad to know you have enjoyed your stays. I’m sorry for our lapses at registration. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look...

Reviewed 3 January 2017

This hotel is situated in a small town in Western Maryland - Cumberland, Maryland. Overall experience was very good. Staff were very friendly, hotel room and ammenities were kept clean and organized. The lounge area and some other parts of the room were recently renovated so you get the modern look. I would definitely come back here again.

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Helpful?
Thank Karen R
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Karen R, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Janine Pitner General Manager

Reviewed 3 December 2016

Traveled to Cumberland for a last minute work trip. Found hotel and price on line - Grerat Rate, even without a AAA or AARP discount. This Fairfield Inn is by far one of the nicest ones I've been too. The room was quite (no noisy air/heat unit), clean and the bedding ultra 'fluffy' and comfortable. The breakfast is your typical...

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Helpful?
1Thank Maria A
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Maria A, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our value, clean accommodations and ample breakfast. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Janine Pitner General Manager

Washington DC, District of Columbia
Reviewed 3 December 2016 via mobile

Arrived very late and had a speedy check-in. The rooms seemed very dated but clean. Included a microwave and fridge. Nice staff and good location right off the highway. Breakfast offered had a good variety. Would stay again when in the area.

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Helpful?
Thank cylandrum
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear cylandrum, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best,...

Pekin, Illinois
Reviewed 30 November 2016

Located in the historic city of Cumberland right off the interstate. The hotel was very clean and the staff very friendly (especially the desk clerk Jay) and helpful. Fresh air with windows that open. People who cycle long distances apparently stay here as there was a large area for bicycles including facilities to wash the bicycles. If you are just...

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Helpful?
1Thank Pippadude
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Pippadude, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Janine Pitner General Manager

Myrtle Beach, South Carolina
Reviewed 27 November 2016 via mobile

I got a last minute amazing deal for this place while visiting family and friends. The place looks brand new, room was spotless, clean, and cozy. Front desk staff was courteous, amenities are a great, definitely a 5 star place considering what I paid. Id definitely stay here again.

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Helpful?
Thank tennboy1981
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear tennyboy1981, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our value and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Janine Pitner General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 North Wineow Street, Cumberland, MD 21502
Region: United States > Maryland > Cumberland
Price Range: €112 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
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Also Known As:
Fairfield Inn & Suites Cumberland Hotel Cumberland
Fairfield Inn And Suites Cumberland
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cumberland staff and other travellers.
6 questions
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Laurel, Maryland
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a room away from the elevator”
 of 5 bubbles L67TDmariaa, 3 Dec 2016 | Read review
“Rooms at front of hotel are quietest; although none would have out of the ordinary noise.”
 of 5 bubbles Pippadude, 30 Nov 2016 | Read review
“Ask for a room with the river/ canal view.”
  • taken from the canal path, just behind the hotel. Similar view in our room
 of 5 bubbles Emptynest7, 14 Nov 2016 | Read review
“choose odd numbered rooms.”
 of 5 bubbles CandyMan627, 10 Nov 2016 | Read review
“Back of the hotel has a great view of the canal and mountains”
 of 5 bubbles gho4, 26 Oct 2016 | Read review
5 of 5