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Fairfield Inn & Suites Cumberland

509 reviews
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Traveller (114)
Room & Suite (37)
Dining (6)
Overview
  • Excellent57%
  • Very good35%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“crabby pig”(25 reviews)
“hot tub”(15 reviews)
“the gap”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from Fairfield Inn & Suites Cumberland
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (509)Write a Review
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277
181
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9
3
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277
181
35
9
3
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All reviewscrabby pighot tubthe gapwafflestrain stationbike shopwalking pathbike wash stationnice hotelup to datewithin walking distancegreat allegheny passagerooms are cleanfree breakfastsausagenice staywestern maryland
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1 - 5 of 505 reviews
A TripAdvisor Member
5
Reviewed 3 days ago via mobile

A no frills hotel. But they get the basics right. Clean, comfortable and convenient to I-68 (by car) and downtown Cumberland (by foot). Every staff member we encountered was very friendly. No complaints from us.

Thank A TripAdvisor Member
Reviewed 4 weeks ago

Decent hotel but not very clean when it comes to housekeeping. Take a look at the picture I uploaded of the inside of the in room coffee maker...who would want to drink from that? Also bathroom was sticky in front of toilet making me think...More

Thank kuchroche
Response from TeamConcord, General Manager at Fairfield Inn & Suites CumberlandResponded 4 weeks ago

Dear kuchroche, Thank you for taking the time to review our hotel. We're disappointed that we did not provide you a better experience and sincerely apologize. We value your feedback and will continue to work diligently to ensure we are more consistent in our service...More

Reviewed 14 January 2018 via mobile

My family enjoyed our stay at the Cumberland Fairfield Inn. The staff is extremely friendly and helpful. The king room is a bit small, however, and the roll away bed provided couldn’t fit in the room! Breakfast was good quality. Overall, very nice hotel.More

Thank Kenneth B
Response from TeamConcord, General Manager at Fairfield Inn & Suites CumberlandResponded 16 January 2018

Dear Kenneth B., Thank you for being our guest. Although we are happy to see you had a lovely visit with us, we're sorry you had some issues with your room. We take these concerns seriously, so thank you for letting us know. Our goal...More

Reviewed 13 January 2018

Met my friend here as it is halfway between Baltimore and Pittsburgh. Slight mix up in the reservation was quickly fixed and I was given a better price, so score one for customer service. Room was clean and roomy. Close to restaurants, so you can...More

Thank Bclass7
Reviewed 24 November 2017 via mobile

Stayed in Cumberland for the Frostburg State University homecoming weekend. Was a great place to stay. Enjoyed exploring the Cumberland downtown and C and O Canal, walking distance from the hotel. Room was clean and front desk staff were very helpful.More

Thank Kevin T
Response from TeamConcord, General Manager at Fairfield Inn & Suites CumberlandResponded 27 November 2017

Dear Kevin T., Thank you for your wonderful compliments! We're glad you had a comfortable stay and that you enjoyed our lovely location and friendly service. Thanks again from all of us at Fairfield Inn & Suites Cumberland! We hope to see you again soon!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (114)
Room & Suite (37)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
linda s
18 October 2016|
AnswerShow all 2 answers
Response from lynnewinne | Reviewed this property |
less than 10 miles
0
Votes
dacoach72
14 October 2016|
AnswerShow all 5 answers
Response from BubbaBee | Reviewed this property |
I have no information on shuttles.
0
Votes
Sophie M
27 September 2015|
AnswerShow all 7 answers
Response from ConcordHospitality | Property representative |
Our hotel does offer a free hot buffet breakfast to include items such as scrambled eggs, sausage, oatmeal, pastries, waffles, etc. American fare. We look forward to hosting you!
0
Votes
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12
Room Tips
"Ask for a trail view room"
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"Highway side is noisy."
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"higher floor on the back side of the hotel"
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"We had no issues at all. Always stay away from ice machines."
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