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Extended Stay America - Columbia - Gateway Drive

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Traveller (16)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent49%
  • Very good14%
  • Average8%
  • Poor17%
  • Terrible12%
Travellers talk about
“full kitchen”(6 reviews)
“clean towels”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Columbia - Gateway Drive
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Columbia - Gateway Drive
Special Offer: Save up to 10% TODAY!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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36
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LanguageEnglish
36
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14
10
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All reviewsfull kitchenchocolate muffinclean towelsgrab and golong termhome away from homeenjoyed our stayeunicefaxesadesk
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1 - 5 of 78 reviews
Reviewed 2 weeks ago via mobile

Room was decent. I’m used to better quality than this has to offer. If you are on a tight budget and can’t afford much - than this will do. Definitely no frills. Bed sheets had pubic hairs in it, toilet base was ripping apart, top...More

Thank 461ceebee
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 2 weeks ago

Please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will...More

Hotel's Favourite
Reviewed 30 December 2017 via mobile

I am happy to see that Shawn is back from vacation. She is pleasant and most dedicated and hard working employee at this location. The hotel services has improved greatly with room for further improvement looking forward to that. Housekeeper zayra another pleasant and hard...More

Thank gmegliss
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 31 December 2017

Thank you for your recent stay at the Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure that every guest has a great experience so it is always nice to be recognized for a job well...More

Reviewed 3 weeks ago

My daughter and I have been staying at Extended Stay America - Columbia Gateway since December 2017 and I have been very satisfied with the room and the full kitchen. The manager and front desk staff have always been very pleasant and made me feel...More

Thank jrmcpa2009
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 3 weeks ago

Thank you for making Extended Stay America your home away from home. We are thrilled to read you loved your well-appointed room and that you were impressed with the exceptional service provided by our associates. We will be sure to share your compliments with the...More

Reviewed 27 January 2018

When I checks in the lady at the front desk was mad because I disturbed her for my key to my room. The windows do it shut all the way. The air conditioner/ heater don’t work. There is ticks in the grassMore

Review collected in partnership with Extended Stay
Thank sB1907LR
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 30 January 2018

Thank you for your review. Please accept our apologies for the poor service you experienced when you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are...More

Reviewed 31 December 2017 via mobile

Bed Bugs need I say more and all they do is give you the runaround even when you call corporate I photographed and documented all the bite marks the whole time I've been here on an assignment which is a good 2 months I'm thinking...More

Thank Kiss K
Response from 00esa, Manager at Extended Stay America - Columbia - Gateway DriveResponded 3 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Columbia
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Columbia
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (16)
Room & Suite (6)
Dining (1)
Questions & Answers
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Uvahoos26
4 June 2016|
AnswerShow all 3 answers
Response from gmontgog | Reviewed this property |
Did not eat there continental
0
Votes
Room Tips
"Get the king size bed if you have someone with you!"
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"There are no good rooms. In back, the work pickup crowd was parked, and it was quite loud, even after..."
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"Affordable Convenient Perfect for an extended stay as well"
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"great parking"
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