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Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
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657 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Reviewed 2 days ago NEWvia mobile

Booked a king size tower room. Am now in a lodge double. Explanation was that other people didn't check out, so therefore I can not have my original reservation. This hotel is a travesty. Mismanaged and doesn't care. Will never stay here again. And it puts a serious doubt on SPG as a parent brand of these kind of antics...

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1Thank Sean M
Fredericksburg, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

I stayed at the Sheraton Columbia for my group's Christmas Convention. The hotel is nestled in a perfect location by a lake - it was very quiet which was awesome. The sleeping rooms has extra amenities (fridges and microwaves) with were pluses. Everything worked out even better than planned. Every staff member we came in contact with was willing to...

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1Thank lindapD7628YB
About Hotel's Favourite Review
Cynthia J, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Linda, Thank you so much for the review! Our team works hard every day and they love to hear great feedback! It was our pleasure to work with you and we look forward to seeing you again when your schedule brings you back to Columbia. All the very best, Cynthia

Monticello, Georgia
Reviewed 2 days ago NEW

This was probably the most bustling hotel I have ever stayed at. It seemed like there was some kind of conference or something every day. This wasn't a bother, just an observation. The lake is actually way prettier than the pictures on their website give it credit for. One reason I chose this hotel was because we were here 7...

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Thank littleshep
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Littleshep, Thank you for choosing us for such a long stay in the Columbia area. It was wonderful to here of all the things you did and glad we were part of that. I will review the printing limit which can be time consuming if need more than five copies. Look forward to another return visit. Be Well Anthony

Silver Spring, MD
Reviewed 6 days ago NEW

We stayed two nights. Check-in and out were easy. We have "Starwood Preferred Guest" status, yet our room was down and around a long hallway on same floor as lobby entrance, up 6-7 steps. Our room smelled like dog urine! The carpet had stains in more than a few places! Sitting chair had stains and armrests were dirty! The bathroom...

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Thank WorldClass50
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

WorldClass50, Thank you for the review and your time doing so to point out the concerns which you experienced during your recent stay. I assure you that our efforts toward a seamless and comfortable stay is our priority and will continue to improve. The Sheraton Brand is a respectful one and recommend them during your travels. Anthony

Reviewed 1 week ago

Staff at the Columbia Sheraton are always friendly. Tyrone, the bellman/driver is always so cheerful and helpful when shuttling one person or a whole van full. He helped me get a group of folks to the office in two loads.

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Thank Jennifer G
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Jennifer G. , Thank you for the recognition of one of many dedicated associates which strive for great customer service. Look for to a return visit to Columbia.

Reviewed 1 week ago via mobile

We've got the room in the corner (307)face the lake.great view . Perfect location for short stay. Room nice and clean. We walked to concert at merriweather which is only 0.5mile away. Super convenient!

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Thank Patsanan J
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Patsanan, Thank you for recognizing us for your recent stay and seems that you enjoyed the concert as well. We are very fortunate to be located on a Lake and walking distance to the Mall & Merriweather. Be Well Anthony

Durham
Reviewed 1 week ago

I really loved my stay at the Sheraton Columbia from April 8th through April 10. I titled my review "Juan Wood" because of his mannerism during our entire stay! Now I am in no way limiting the exceptional stay to the personal treatment my wife and I received from Mr. Juan Wood. Everyone was above expectations including our housekeeper! When...

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Thank Carlton D
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Carlton D, It was inspiring to read of the experience you had on your recent stay with us. The personal touch is what we strive for and is most rewarding for the entire team to see that we made the difference. Look forward to a return visit . Be Well Anthony

Reviewed 2 weeks ago via mobile

We had a fabulous experience with Noel, Renee, and Terry tonight. They made us feel welcome and like we were at home though miles away. It was an emotional day and they provided a much needed respite. We can't wait to come back.

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Thank kad30506
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Kad30506, Thank you for recognizing several of associates which is our best asset in the Hotel. Home away from home is most exciting to hear and look forward to a return trip to Columbia. Be Well Anthony

Jakarta, Indonesia
Reviewed 2 weeks ago

We stayed in the tower, where the window looked out over the lake - very nice. Everything was clean and worked fine. While checking in, I mentioned that we were there to celebrate my birthday, and they sent up some wine and a scrumptious dessert.

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Thank Tracy D
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Tracy D, Wonderful to here that your trip to Columbia was even more special. We look forward to your next visit and now that the landscape is thriving with spring it is even more rewarding. Be Well Anthony

Reviewed 2 weeks ago

I was in town on business. My room was on the fourth floor in the corner, so my door was not in the inner 'quad'. This hotel has it's rooms around an atrium (no plants), so if there is a lot of noise in the lobby it can carry up to your room, particularly if you are on the lower...

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Thank Seewhy96
Anthony A, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Seewhy96, Glad you made the most of the Hotel and the location during your business trip. Thank you for your kind words on the overall stay and we are very well positioned to enjoy a varied of activities and dining with-in walking distance. We do have refrigerators and microwaves in the Lodge portion of the Hotel and complimentary units for...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 

Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Region: United States > Maryland > Columbia
Price Range: €94 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Town Center Hotel staff and other travellers.
1 question
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Virginia Beach, Virginia

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Questions? Get answers from Sheraton Columbia Town Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only accept the tower rooms”
ohdear_11, 5 Apr 2017 | Read review
“Ask for a room in 'The tower.' Try to stay out of 'The Lodge'. If only the lodge is available DON'T stay on the first floor.”
LopakaR, 5 Mar 2017 | Read review
“Not all rooms come with refrigerator or microwaves, so make sure you look at your options before you book the room..”
C1434CQpeterg, 11 Feb 2017 | Read review
“We had an end room. Very spacious. ...”
gaborn2017, 25 Jan 2017 | Read review
“All rooms at the lodge have both refrigerators and microwaves. However the tower rooms do not.”
lindapD7628YB, 6 Jan 2017 | Read review
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