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SpringHill Suites Columbia

Traveller (64)
Room & Suite (56)
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About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include plush bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and a flat screen TV. Additional amenities include free parking, complimentary hot breakfast, a fitness center and the indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
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Location
Full view
45Car recommended
Grade: 45 out of 100
12Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
7055 Minstrel Way, Columbia, MD 21046-1907
Getting there
Balt.-Wash. Intl Airport15 km
Ronald Reagan National Airport40 km
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356Reviews
113Photos
3Q+A
67Room tips
Traveller rating
  • 184
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  • 35
  • 13
  • 12
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Popular mentions
Some of the recent low rated reviews of this hotel concerned me a little, but not to fear because we experience no issues whatsoever and had a good stay. The location in Columbia is great, with easy hotel access from the main road. There are lots of food choices nearby to
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Response from AmandaC8364, Hotel Representative at SpringHill Suites Columbia
Responded 4 weeks ago
ripcordzz, Thank you for your review! We are so glad you enjoyed the location, dining, staff, and facilities at the SpringHill Suites Columbia. We can't wait to have you back when you're in Columbia again!
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First off, the Staff was awesome! Friendly, happy, helpful! The room was big, clean, conveniently laid out. Keeping hot water seemed a little more difficult than it should have been, but maybe it was just us. It was nothing worth complaining about. Lounge was big and clean, and
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Response from AmandaC8364, Hotel Representative at SpringHill Suites Columbia
Responded 3 weeks ago
Jarenkad, Wow! Thank you for your awesome review of the SpringHill Suites Columbia! We are so thrilled to hear you had a great stay and enjoyed our wonderful staff. We hope to see you again soon! Sincerely, Hotel Representative
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We usually love Marriott properties and as rewards members, try to stay whenever we can. This property left a lot to be desired. Check in was slow and the women at the desk were rude. Doing their jobs seemed to be a great inconvenience for them. When we got to our room, we saw
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded 13 Nov 2018
Nina, I am so sorry for your recent experiences at our hotel. I would appreciate the opportunity to discuss your concerns separately. Please either reach out to me or let me know a good time and date that I could call you. Thanks for the feedback, I look forward to speaking with you further. Chuck Chandler, General Manager 410.290.7896 chuck.chandler@Marriott.com
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This is a nice hotel in a good location. The reception was courteous and professional and the room was spacious, clean, and quiet. I will definitely stay here again the next time I’m in Columbia, Maryland.
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded 13 Nov 2018
Dan S., Thanks a million for the nice review and recommendation! We truly appreciate you staying with us and look forward to having you back. Chuck Chandler, General Manager
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As a Gold Marriott member, I do quite a bit of traveling. This is absolutely the worst property I’ve stayed at. Was in town for a lacrosse tournament. When I arrived, I asked the front desk for a wake up call as we had to be at the lacrosse field at 7am. Never received it.
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded 11 Oct 2018
MomfromKY, Thanks for the post and feedback. This is not how we try to conduct business and all I can say is I am very sorry for the various issues you had while staying at our hotel. I would appreciate the opportunity to discus these things with you directly. Please feel free to call me at 410.290.6853 or email me at chuck.chandler@Marriott.com with a good number and time that I can call you. I look forward to talking with you. Thanks. Chuck Chandler, General Manager
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Glad to try and make it right for you. As I noted, with the severe winds our area experienced while you were here caused substantial problems with our Hot Water Heaters. Both my engineer and myself came in and addressed the problem twice over the weekend. I would like to make this right for you for what otherwise was literally an Act of God with the high winds. How can I make it right? Thanks. Chuck Chandler, General Manager
1 vote
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Hi Cathy, Not sure this question is for our SpringHill Suites in Columbia, MD. Can you very that we are the correct hotel for you. Thanks. Chuck Chandler, General Manager
0 votes
Good morning Spencer, Yes, your hotel room key will get guests back into the property after the front door has been locked, just as it gets you in the side entrances. We do this for guest and team member safety. Thanks for your question. Please let me know if I can assist in any other way. Chuck Chandler, General Manager
1 vote
"Not a large hotel so rooms are not that different."
"It sold out on a Saturday night in early June: you may want to try to check in early to get a room upstairs, away from the elevator, etc."
"request room with the pull out if you have a large family"
"rooms on the south side away from the elevator was very quiet"
"all rooms are great"
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PRICE RANGE
US$100 - US$202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites columbia hotel columbia
LOCATION
United StatesMarylandColumbia
NUMBER OF ROOMS
117
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