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We stayed here for 2 nights as part of a bus trip. The service by the hotel staff was sub-pare. Asked for additional towels yet they never had any fresh towels. Said they would bring them to the room, yet never did. It was 97...More
Response from Sarah L, Manager at Comfort Inn at Joint Base AndrewsResponded 3 weeks ago
Dear Amy; On behalf of the Comfort Inn Joint Andrews, I hope you can accept my sincere apologies for the experience you had and inconvenience it may have caused.
I've contacted the tour company with an apology but wanted to thank you for bringing this...More
I knew we were in good hands as soon as I saw the smiles at the front desk. Our reservation slip was already printed and on the desk. They did have to "look it up" in the computer. I want to give a special thank...More
Thank Desiree N
Response from Sarah L, Manager at Comfort Inn at Joint Base AndrewsResponded 8 June 2017
Thank you for taking the time to review our hotel! It is great to hear that you had a first class stay with us and found the smiling faces and customer service from Donald far exceeded your expectations. We'll be sure to share...More
I was attending a banquet in the area and I stayed here. I arrived late and ended up waiting quite awhile to be checked in. The room was very clean and very spacious. They have a free breakfast but on this stay it wasn't very...More
Response from Sarah L, Manager at Comfort Inn at Joint Base AndrewsResponded 23 June 2017
Dear 37travelman; We appreciate your business, thank you for sharing your trip with us. We would like to apologize for the longer than usual wait to be checked in, and the breakfast wasn't as fresh as we strive to provide. We will review this further...More
Made a reservation on Tuesday for a Saturday night stay. Got charged a very high rate $160 - even after AAA discount and later found out many guests were charged only $109. I agreed to the high rate if they could give me a room...More
Response from Sarah L, Manager at Comfort Inn at Joint Base AndrewsResponded 30 May 2017
Dear Christophallan; Thank you for reaching out to us and sharing your feedback with us. We understand the importance of a better value when traveling and pride ourselves on being competitive with our rates for the area. The team member did look several times for...More
Check in was excellent as Shavonne Jackson gave us adjoining rooms that we really enjoyed! Breakfast was good with hot items. Location is quiet with plentiful parking. Also has an outdoor lounge area with grill. Our room was not cleaned on Saturday and we were...More
Thank Joyce W
Response from Front D, Front Office Manager at Comfort Inn at Joint Base AndrewsResponded 24 May 2017
Thank you for taking the time out to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...More
US$103 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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