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Courtyard Chevy Chase

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345 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Libertyville, Illinois
Reviewed 16 September 2014

I have always had a very comfortable stay when staying at this Courtyard. The rooms are clean and quite comfortable. The staff is always very helpful and friendly! I have stayed when there are events and it isn't as quiet but it still is fine as far as I am concerned and I am quite picky. I have come back...

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Helpful?
Thank terriv53
Reviewed 8 September 2014

I have had a lot of bad experiences in hotels, but this by far was the worst. It contributed to an already horrible night so the only thing I wished for was a nice bed and easy check-in/ check-out. The room was amazing, so I have nothing against your maintenance crew or housekeeping crew, but the morning front desk crew...

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1Thank Shola P
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear Shola, On behalf of the hotel I want to express how sorry I am that our hotel did not even come close to meeting your service expectations. We obviously dropped the ball when it came to passing on critical information that would have made your stay go smoothly as well as really listening to you to find out what...

Dublin, Ireland
Reviewed 1 September 2014

Stayed here with family for a few days as part of extended trip to US. This was the Washington leg of the tour. Very impressed with the staff. Friendly, courtious and informative at all times. Checked in late afternoon and all was in readiness for us. We had a fine room with an ajoining room for our daughter - she...

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2Thank Philip R
New York, NY
Reviewed 25 August 2014

Worst hotel experience ever. The room was not ready for check in until after 5 pm so we were stuck waiting in the lobby with kids for over an hour. The room was handicapped-accessible with an unusably low shower and bathroom mirror for standing people. We would have chosen another room but we were not informed that we were in...

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2Thank JakeandThelma
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear JakeandThelma, I am extremely sorry for your family's less than exceptional experience at hour hotel during your recent stay. Thank you for letting us know that we fell short of your expectations. The feedback you provided has resulted in changes to the way we stock and store our most requested items and additional training for our evening staff. I...

Ronkonkoma, New York
Reviewed 24 August 2014

I was in the area for business and stayed at this location and from check in to check out my stay was perfect. The front desk was very friendly and courteous. Check in was fast, and they were very helpful in providing a map of the area with locations for food and shopping. The Room itself was spacious and very...

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Helpful?
1Thank Rich S
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear Rich S, We are so happy to see that you had the chance to stay with us and experience quite a few of our amenities! We appreciate your taking the time to let us know we provided you with good service. Come back and see us again soon! Sincerely, A.Harris

Tel Aviv, Israel
Reviewed 24 August 2014

Stayed at the hotel as part of a weeklong business trip. It is not close to any airport but reasonably close to the city. There’s an underground station a block away so getting around is easy. The room was very spacious and clean, breakfast (coupon) was included in the price and the dining setting was very nice.

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1Thank YG1978
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear YG1978, Thank you for your review of our hotel. I am happy that you stayed with us during your recent business trip to the area. I am especially happy that you booked a rate that included breakfast and had a chance to enjoy the food in our restaurant as well. I hope you choose to stay with us again...

Colorado
Reviewed 16 August 2014

First, the location is great: two blocks from the Friendship Heights Metro station on the red line, right on Wisconsin Avenue across the street from Saks Fifth Avenue. Close to restaurants and many shops I can't even afford to walk into. There's a 'hidden' Whole Foods about 2 blocks away too (below street level!). The room was nice, though small....

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1Thank AspraEbraica
North Bellmore, New York, United States
Reviewed 16 August 2014

This hotel is clean and in a great area. Our son just moved down to DC to go to American University. We expect to be visiting frequently and were really happy to find a Marriott so close by. We stayed for two nights and didn't get much sleep. The A/C unit has a motion detector on it. It got up...

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2Thank Melissa P
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear Melissa P, Thank you for staying with us and for reviewing our hotel. I apologize that the thermostat in your room was not working properly and you did not get sleep during your stay. The adjustment that our engineer made should have allowed you to control your temperature manually and I am also sorry that did not happen either....

Staunton, Virginia
Reviewed 15 August 2014

Stayed a night here this week for a meeting in the area. The room was spacious with a good-sized fridge. They had both wired and wireless internet at the desk which was nice. Close to Friendship Heights metro which makes getting there a breeze. Staff was professional and courteous. Will be back for the next meeting.

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1Thank Frank-Staunton-VA
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear Fank-Staunton-VA, Thank you for reviewing our hotel and for your compliments on our staff. Glad to hear you found our location convenient to your meeting and that you'll be back. Thanks so much for staying with us! Sincerely, A. Harris

Philadelphia, Pennsylvania
Reviewed 4 August 2014

I have stayed at many marriott hotels - the food was a big let down - obviously not a focus for marriott. The location is nice - I am not looking for Morton's - however I expect more than a cheap diner.

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2Thank Tomhender
CYCC, Director of Sales at Courtyard Chevy Chase, responded to this review

Dear Tomhender, Thank you for your review of our hotel. I am pleased to hear that you enjoyed our location but was very disappointed that we fell short when it came to our food. I would be very happy to hear from you if you would like to share the specifics of your experience in our restaurant with me. I...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Chevy Chase

Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815-4403
Region: United States > Maryland > Chevy Chase
Price Range: €132 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chevy Chase 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard Chevy Chase Hotel Chevy Chase
Holiday Inn Chevy Chase
Chevy Chase Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chevy Chase staff and other travellers.
3 questions
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over a year ago
Natick, MA
11 months ago
over a year ago

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Questions? Get answers from Courtyard Chevy Chase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Wisconsin Ave great shopping near by”
DarnelleB, 2 Mar 2017 | Read review
“Be sure to ask to be far from the elevator!”
Nanceroo, 28 Dec 2016 | Read review
“Ask for a high floor, request a room facing the somerset not Wisconsin Ave.”
SYIsrael, 12 Nov 2016 | Read review
“High floor for the view”
WIfamily3, 16 Oct 2016 | Read review
“Room numbers that are greater than 18 area little quieter, being away from the elevators.”
UWJJ, 5 Oct 2016 | Read review
5 of 5