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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,408 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Bethesda
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Showing 1,361: English reviews
Germantown, Maryland
Reviewed 5 March 2016

I had family and friends come in from out of town for my wedding and the most convenient place for us all to relax and visit one another was in the seating area of the Hyatt lobby. Hakim was the bartender and he was MORE than accomodating to all of our needs! Anything we needed (or didn't need!) he was...

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Helpful?
Thank Dani D
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Good Evening Dani D! Thank you for taking the time to share your feedback from your stay at Hyatt Regency Bethesda. Congratulations! I am so happy to hear how friendly Hakim was to you and your family. I will make sure the management teams hear about Hakim. Safe Travels! Anne Stannard Guest Relations Associate

Germantown, United States
Reviewed 4 March 2016

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Thank Cristina S
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Jacksonville, Florida
Reviewed 4 March 2016 via mobile

I have been staying at this hotel for the past 20+ years. I find the location of this hotel very convenient. It is walking distance to the Metro, shops and good restaurants. The staff has always been friendly and helpful. I like to say a few words about Hakim, the bartender at the bar located in the main lobby. He...

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Helpful?
Thank sanlorenzo13
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Good Evening sanlorenzo13! Thank you for taking the time to share your feedback from your stay at Hyatt Regency Bethesda. Welcome back again, I am so happy you continue to stay with us. I am glad Hakim is so friendly and welcoming. I will make sure the management team hears about Hakim. Looking forward to your next visit. Safe Travels!...

Reviewed 3 March 2016 via mobile

I have been a recurring customer at the Bethesda Hyatt regency since its opening, around 1986, and have visited it on a yearly basis. It's bartender, Hakim, has been a friendly face and a great welcoming presence for about ten years. He has always demonstrated great hospitality, versatility as a bartender, and fabulous customer care. He has the extra bonus...

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Thank Hector R
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Hello! Thank you for taking the time to share your feedback about your experience with our bartender! We appreciate your ongoing loyalty and I hope we can welcome you back again soon! Safe travels, Sarah D. Guest Relations Associate

Hagerstown, Maryland
Reviewed 3 March 2016 via mobile

Hakim, the lounge bartender, is super friendly and made me feel welcome when I sat down at the bar. He was very professional and always had a smile on the whole time I was there. Next time I come back I'll make sure to come see him again.

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Helpful?
Thank E J
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear E J Thank you for your fantastic feedback! I will be sure to pass along to Hakim and our entire staff. We look forward to your next visit! Matt Karow matt.karow@hyatt.com

Reviewed 2 March 2016 via mobile

My husband has been coming to this hotel for last 15 years but he has made his acquaintance with Hakim the bartender who has been extremely professional but also very friendly .It is a pleasure to have a drink and his meal at the bar because he makes my husband very welcome! Pierre M

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Thank Reshma M
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for taking the time to share this experience. This is always great to hear. I have shared your feedback with our entire team and will personally thank Hakim for the impression he has left. All the Best, Matt Karow matt.karow@hyatt.com

Reviewed 2 March 2016 via mobile

Hotel is great. Hakim, in particular, at the lounge bar, was super friendly, and so helpful in regards to providing information of the surrounding areas and things to do. Also very attentive. You can't beat the location to the Metro, and customer service!

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Thank Kasey M
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your 5-star review! It's great to hear you had an awesome experience and that Hakim took care of you in the bar. I will personally thank him. Please come back and see us again soon! Matt Karow matt.karow@hyatt.com

Chincoteague Island, Virginia
Reviewed 1 March 2016 via mobile

Elevators have been an issue since I arrived some don't ever open until you go back down to lobby and some will open on a different floor not leveled with the floor. Very scary and I have addressed this issue with the front desk twice! The hotel needs a lot of fixing up.. The towel bars in bathroom fall if...

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2Thank Acel N
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Acel N, Thank you for your review and for staying with us. I sincerely apologize that you did not have an exceptional experience. We are currently making enhancements to the property that will include all guest rooms being renovated later this year. We hope you give us another chance in the future. Best Regards, Matt Karow matt.karow@hyatt.com

Lansdale, Pennsylvania
Reviewed 1 March 2016

Stayed here for a quick overnight stay to Washington DC. I like the location in Bethesda, centralized and cute shops and restaurants nearby if you like to venture out. Check in was easy however the concierge barely gives you a minute to run in to the front desk to officially check in. They were harassing my daughter who I left...

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Thank R M
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your detailed review and valuable feedback. I apologize for your arrival experience. This will be shared with our guest services team as an opportunity for coaching. We hope to see you again in the near future! Kind Regards, Matt Karow matt.karow@hyatt.com

New Jersey
Reviewed 1 March 2016

Don't stay here, and if you do, for God's sake don't get the continental breakfast. Worst I've ever had at a hotel. Also don't open the refrigerator in your room or you will be charged for water you did not consume. We also had noisy neighbors, which made for little sleep. You'd think someone at the front desk would have...

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1Thank njtravlinman
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for taking the time to provide this valuable feedback. I sincerely apologize for the concerns you experienced. Your feedback has been shared with our front office management to ensure action is taken. If you have a moment, I would love to obtain more information from you so we can continue to improve our service and offerings. My contact...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Region: United States > Maryland > Bethesda
Price Range: €91 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Bethesda staff and other travellers.
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Questions? Get answers from Hyatt Regency Bethesda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't drive - take the Metro here!!!”
 of 5 bubbles Avi525, 14 Nov 2016 | Read review
“rooms overlooking the court are slightly less noisy.”
 of 5 bubbles Ast838, 9 Nov 2016 | Read review
“Rooms are comfortable just don't take a room that requires you to use the elevators”
 of 5 bubbles bettym771, 31 Oct 2016 | Read review
“Elevators are being replaced but wait times can be long.”
 of 5 bubbles AdrianG402, 26 Oct 2016 | Read review
“Plan ahead”
 of 5 bubbles Bluefoot, 24 Oct 2016 | Read review
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