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Doubletree Hotel Bethesda

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1,069 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Bethesda
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Showing 1,052: English reviews
Atlantic City, New Jersey
Reviewed 29 November 2015

I had booked two rooms for two nights. We needed a crib (pack and play) for our grandkid. We called prior to checking in and were told no problem. When we checked in, we reminded them and was told that the pack and play will be in our room in a few minutes.. Called after 15 minutes.. again was told...

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Helpful?
Thank Ram232
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Ram232: Thank you for your remarks regarding your experience at our property. I regret that you experienced this kind of neglect while staying with us. Yesterday morning, I discussed this with our team and we are better equipped to respond to requests in a timelier manner--even pre-arrival when necessary. The DoubleTree by Hilton Bethesda-Washington DC remains the best choice for...

New Jersey
Reviewed 29 November 2015

For the past few years i have stayed at this hotel with my family while in town for Thanksgiving. Every year without fail there are issues. Overcharges/missing reservations/room issues. Its always something. The best thing about the hotel is the municipal parking lot behind it making parking a snap and cheap. The hotel management seems to know they have the...

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Helpful?
Thank NewJerseymaddog
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

NewJerseymaddog: Thank you for your review and patronage of our hotel. Your experience was shared with the team as an example of how NOT to treat our guests. At The DoubleTree by Hilton Bethesda-Washington DC, we strive to Create a Rewarding Experience (CARE) for our guests. "Where the little things mean everything" is actually our motto. It sounds as though...

Henderson, Nevada
Reviewed 27 November 2015

Lots of interior lobby remodeling makes this a pretty aggravating hotel to stay in for the short term. Maybe when the work is done, it'll be acceptable; but not now. Because of these goings-on, facilities are limited. Anyway, if you insist on booking sight unseen, make sure you pay budget motel rates. They will offer lower rates if you inquire.

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Helpful?
Thank Zoom_Gotti
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Zoom_Gotti: Thank you for staying with us. Though I regret that our minor lobby upgrades were an irritant for you during your stay, I am pleased to report that the work is set to be complete December 5, 2015. We will then have a fully renovated restaurant, lobby and fitness center in addition to our renovated rooms completed earlier this...

New City, United States
Reviewed 25 November 2015

This hotel is not your normal Doubletree hotel. Ammenties and services falls short in every way. When we arrived there was no offer of a warm cookie. There was no Valet service available to park your car. You had to park in the basement in a lot that the spots were very cramped. At night no security in basement as...

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Helpful?
Thank Floyd G
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Floyd G: I am perplexed by your comments, as they do not accurately depict the service at The DoubleTree by Hilton Bethesda-Washington DC. I have relayed your remarks to our Front Office Team and they are 100% aware of our expectations: every guest is greeted by a valet driver and a warm Chocolate Chip and Walnut Cookie. We offer 100%...

Fountain City, Wisconsin
Reviewed 23 November 2015

I was charged for a no show on this date due to an airline issue which I guess I understand but what I didn't understand was having to wait 15-20 minutes when I did show up the next morning at 11:00 AM because they "Had to check to see if my room was ready" I felt like my room had...

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Helpful?
Thank Rick H
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Hello Rick H. Thank you for relating your experience. Please note that while we would like to accommodate every early arrival, our hotel check-in time is 3:00 PM. I have addressed your concerns with my housekeeping and front office managers, and they are making every effort for a timelier arrival process. As advertised on our website, guests forfeit one night's...

Chapel Hill, North Carolina, United States
Reviewed 15 November 2015

I've stayed at this hotel on several occasions, due to it's proximity to the home of my son, along with his wife and my granddaughters. I could stay at several other hotels in the area, but always return here. The hotel is clean, the staff is helpful and friendly, and the location is fabulous. One can walk anywhere in the...

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2Thank Debbie L
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Hello Debbie L, On behalf of our team, I wish to thank you most warmly for your loyalty to our brand and hotel. We at The DoubleTree by Hilton Bethesda-Washington DC are family, and we are so pleased to call you apart of our family. The DoubleTree by Hilton is located in the heart of vibrant downtown Bethesda, with a...

Iowa City, Iowa
Reviewed 14 November 2015 via mobile

At this Doubletree, I attended a two-day meeting and stayed in a sleeping room. Facilities and room were both good. Many of the meetings going on seemed to be associated with the nearby NIH. There are several places to eat within a block, but none are noteworthy. The building entrance is a bit hard to notice from the street --...

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Helpful?
Thank J G
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Hi J G, We appreciate you staying with us and recommending The DoubleTree by Hilton Bethesda-Washington DC as the ideal location for meetings in the DC area. Not only are with within walking distance to NIH, our 13,000 square feet of meeting space was designed by a panel of Certified Meeting Professionals and features built in break stations, individual AV,...

Los Angeles
Reviewed 11 November 2015

Room was very comfortable. However, the elevators are very slow (kept getting stuck) and there's no service elevator for staff. The hotel claimed it was waiting for a part to fix one of the cars but another guest said the situation was similar to a couple years ago. You ride the elevator with the linen and luggage carts, the engineers,...

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Helpful?
Thank Chicago2201
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Hello Chicago2201, thank you for staying at The DoubleTree by Hilton Bethesda-Washington DC. I regret that you were not satisfied with your stay. It is true that two out of three elevators are working at present, however we will have them all in service shortly. Please do reach out the next time you choose to stay with us. Thank you...

Mesa, United States
Reviewed 9 November 2015

Their staff went out of their way to accommodate & engage my daughter with special needs. She can be quite annoying, yet they made her feel very welcomed & as 'normal' as any other guest. She came down to the front desk daily for cookies - instead of explaining that it was only upon check-ion, they gave extras to her...

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Helpful?
Thank Laura H
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

Laura H, We are so happy to have hosted you and your lovely daughter at The DoubleTree by Hilton Bethesda-Washington DC. Welcoming guests with care, warmth and the comfort of home are pillars upon which our brand is built. Let's not forget, we never run out of those warm, delicious DoubleTree Chocolate Chip and Walnut Cookies! Thank you for staying...

Nashville, Tennessee
Reviewed 8 November 2015 via mobile

I am a Hilton HHonors member and usually have great experiences at Hilton properties, but thus one kacned sine things that could be improved. The front desk clerks were tremendous, as was the lobby host (Mike). The room was beautiful and spacious. What this hotel lacks, however, is space in the bathroom (the curved shower rod takes up too much...

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Helpful?
Thank REGuy615
James T, General Manager at Doubletree Hotel Bethesda, responded to this review

REGuy615: Thank you for your loyalty to the award winning Hilton HHonors program and for being our guest at The DoubleTree by Hilton Bethesda-Washington DC. We appreciate your feedback and will use them to improve the quality of service in our product. Did you know that at 376 square feet, our spacious guest rooms are on average 8% larger than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Oz Restaurant
Cuisines: American, International, Contemporary, Healthy
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more   less 

Additional Information about Doubletree Hotel Bethesda

Address: 8120 Wisconsin Avenue, Bethesda, MD 20814-3624
Region: United States > Maryland > Bethesda
Price Range: €79 - €312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Bethesda 3.5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Priceline, Orbitz, Odigeo, Travelocity, Hotels.com and Expedia so you can book your Doubletree Hotel Bethesda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Bethesda
Bethesda Doubletree
Hotel Style:
#1 Green Hotel in Bethesda
#5 Business Hotel in Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Bethesda staff and other travellers.
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Questions? Get answers from Doubletree Hotel Bethesda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger”
 of 5 bubbles HowellHousewife, 21 Oct 2016 | Read review
“Go High and rear of hotel”
 of 5 bubbles sarluk, 4 Oct 2016 | Read review
“The view from the the pool is something you will have to see for your self, just like I did...”
 of 5 bubbles speedyray189, 23 Sep 2016 | Read review
“Ask for a room with an outside view -- many of the rooms have no exterior windows, and look out only into the interior atrium.”
 of 5 bubbles KingofThreePutts, 24 Aug 2016 | Read review
“ask for what you want, if it can be done... trust me ... it will.”
 of 5 bubbles CynthiaC399, 24 Aug 2016 | Read review
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