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Candlewood Suites Aberdeen - Edgewood - Bel Air

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Candlewood Suites Aberdeen - Edgewood - Bel Air
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105 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Aberdeen - Edgewood - Bel Air
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Showing 104: English reviews
Burke, Virginia
Reviewed 23 June 2012

Our room had mice. When we told the front desk, the attendant said she was sorry but since they were at full occupancy, they could offer no alternative except a mouse trap. She did not even offer to help find another room at another hotel. It took us over one hour to find another room over 30 miles from Bel...

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Helpful?
6Thank chrish57558
Management response:

Dear chrish57558, Thank you bringing this to our attention. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Katie J Case Manager IHGCare

Pittsburgh, Pennsylvania
Reviewed 11 June 2012

Had a reservation that the hotel apparently "accidentally" cancelled, but did not communicate to me by phone or e-mail. I only learned about it when I called the front desk the night before to confirm my arrival and was told by the front desk. This also happened to another family in our group. When I begged her to stay on...

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4Thank 1H0nestreviewer
IHGCare, Guest Relations Manager at Candlewood Suites Aberdeen - Edgewood - Bel Air, responded to this review

Dear 1H0nestreviewer, Thank you for your review regarding Candlewood Suites Aberdeen - Edgewood - Bel Air. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being...

Brentwood, Tennessee
Reviewed 28 May 2012

We just needed a place to sleep overnight to break up a two-day drive, and this fit the bill nicely. The rooms were spacious and comfortable and included a small kitchen area. Everything was clean and working well. There was not a complimentary breakfast, which you usually find in similar hotels, but that was the only way in which it...

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Thank CKay2
Morehead City, North Carolina
Reviewed 27 May 2012

This was a wonderful place to stay. Staff friendly, room very clean, and pet friendly!!!! Would definitely stay again!!! Close to 95, easy to get to!

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Thank Carol49367
North Wales, Pennsylvania
Reviewed 6 May 2012

Just stayed at the Candlewood Suites in Aberdeen Md for Bass tournament near by. Great rooms, felt like I was at home with the kitchen facilities and large bathroom. Close to Rt95 and eating establishments. Would stay there again. Great people working there TOO.

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Thank Greg S
Pottstown, Pennsylvania
Reviewed 6 May 2012

This hotel is in the perfect location to fish in the North East, Maryland. You have Havre de Grace about 10 min down the road (right on 40)and the Anchor Marine about 20 min (40 or (95 to 272 into NE). If you are fishing for fun or Tournaments you need to check this location out. Great friendly Staff that...

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1Thank Scottrz28
Elizabethtown, Kentucky
Reviewed 3 May 2012

I can't say all was bad about this place, but their lack of customer service and internet was less than acceptable. I was staying here for two weeks and internet was up and down the first week, but workable. The 2nd week it was down for three days straight with no more than we have called a technician, it was...

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Thank ErikaSKI
IHGCare, Guest Relations Manager at Candlewood Suites Aberdeen - Edgewood - Bel Air, responded to this review

Dear ErikaSKI, Thank you for your review regarding your experience. We are pleased you liked your room accommodations. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the poor internet service as well as hotel staff service may have caused. I will follow up with the staff to ensure that...

Huntsville, Alabama
Reviewed 30 April 2012

The hotel is clean, rooms are decent, kitchenettes were stocked with what you needed to cook. Mostly contractors stay there M-F. Parking can get bad, especially when the contractors park their big filthy trucks inches away from peoples personal vehicles. Maid service once a week. Free washers/dryers. The lady that checked me in didn't seem to thrilled about being employed....

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Thank paul35824
IHGCare, Guest Relations Manager at Candlewood Suites Aberdeen - Edgewood - Bel Air, responded to this review

Dear paul35824, Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for...

Heidelberg, Germany
Reviewed 27 April 2012

I stayed here with my young daughter and dog for over a month in May 2011 while waiting to find a rental home due to relocation and it was a wonderful experience. The staff was so welcoming and helpful. It was a wonderful respite after having stayed in Army lodging on APG! The rooms are well appointed and the amenities...

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Thank funseekers
North East, Maryland
Reviewed 19 March 2012

A year ago I recommended this hotel to every military, contractor, and government employee I knew that was traveling to the area. Now Ive told the same people to avoid this place. The good thing is that the front desk staff (Alex, Jen, Dani, and the two new ladies) are the best and willing to help with anything you need....

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2Thank deepcreek32
IHGCare, ihgcare at Candlewood Suites Aberdeen - Edgewood - Bel Air, responded to this review

Dear deepcreek32, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously. It helps us gauge what we are doing right and what...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel APG-Aberdeen Edgewood-Bel Air, MD (I-95 Exit 80). The Candlewood Suites Extended Stay Hotel is a member Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn (Express) & Staybridge Suites Hotels. The Candlewood Suites Hotel Aberdeen - Edgewood - Bel Air offers apartment like suites to government, business, relocation, training & extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Candlewood Suites Hotel is 6 miles from APG - Aberdeen Proving Ground, minutes from the HEAT Center, Cal Ripkin Stadium & Bulle Rock Golf Course (home of the LPGA Championship). Our hotel is 30 minutes from Downtown Baltimore, Baltimore Convention Center, the National Aquarium, M&T Stadium & Camden Yards. The Candlewood Suites is also 35 minutes from Baltimore Washington International Airport (BWI). Our pet friendly hotel (fee) features studio & one-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD, free high-speed wired/wireless Internet access & two phones with voicemail. Other apartment like conveniences include 24 hour business center, free Internet access, complimentary guest laundry facilities, fitness center, video library, & outdoor gazebo with BBQ grills. Our Hotel also features the Candlewood Cupboard Convenience Store open 24/7. ... more   less 

Additional Information about Candlewood Suites Aberdeen - Edgewood - Bel Air

Address: 4216 Philadelphia Road, Bel Air, MD 21015
Region: United States > Maryland > Bel Air
Price Range: €103 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Aberdeen - Edgewood - Bel Air 2.5*
Number of rooms: 85
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Also Known As:
Candlewood Suites Aberdeen - Edgewood - Bel Air Hotel Bel Air
Bel Air Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Aberdeen - Edgewood - Bel Air staff and other travellers.
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Questions? Get answers from Candlewood Suites Aberdeen - Edgewood - Bel Air staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side away from the highway might be quieter.”
 of 5 bubbles 671caitlynl, 23 Aug 2016 | Read review
“Do not stay here”
 of 5 bubbles gigi615, 28 Jun 2016 | Read review
“Do not stay on the first floor.”
 of 5 bubbles Betsilew, 15 Mar 2016 | Read review
“Close to interstate so it's a little noisy.”
 of 5 bubbles 11Limited, 18 Nov 2014 | Read review
“I had an odd numbered room which faced the highway. Get an even numbered room and you will have less road noise”
 of 5 bubbles SalCT06478, 18 Nov 2014 | Read review
5 of 5