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Best Western Plus Waterville Grand Hotel

399 reviews
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Traveller (30)
Room & Suite (19)
Dining (4)
Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)Write a Review
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149
114
64
35
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubhash brownson site restaurantindoor poolawesome hotellarge deskshower curtainrooms were cleanoff the highwaybusiness tripincluded breakfastthird floorfitness center
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61 - 65 of 392 reviews
Reviewed 9 December 2016

Rooms were comfortable and clean and the staff was very peasant, great stay for the price. Had dinner one night in the restaurant which wasn't very good but there are some local pubs in the area which were very good. Breakfast in the restaurant was...More

Review collected in partnership with Best Western
Thank williamtO4368AZ
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 14 December 2016

Dear williamtO4368AZ - Thank you for taking the time to review our hotel! We're glad you enjoyed your stay, and we will be sure to pass your comments along to the staff at O'Brien's Restaurant :) We hope you'll stay with us again on our...More

Reviewed 2 December 2016

We have stayed here on two different occasions and could not be happier. Very clean !!! Staff pleasant and helpful. Includes a real breakfast at a real restaurant on site. We love that! And husband with back issues really likes the salt water pool and...More

Review collected in partnership with Best Western
Thank E5985FNmarye
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 5 December 2016

Dear E5985FNmarye - Thank you for the taking the time to write this awesome review! We're happy you enjoyed your time with us, and look forward to having you back to rest and relax with us again soon!

Reviewed 21 November 2016

Room were clean, Bed was comfortable, bathroom was functional. Skip the breakfast the service is very, very slow and food is sub par, they overcooked the eggs Benedict I ordered, plus the cost of $4.25 for juice is expensive. I would recommend going across the...More

Review collected in partnership with Best Western
Thank Lawrence S
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 22 November 2016

Dear Lawrence S - Thank you for staying with us and taking the time to write this review. We're glad you enjoyed your room and our helpful staff! I apologize that you did not enjoy your breakfast at O'Brien's. We will pass along your comments...More

Reviewed 18 November 2016

Typical, but clean and dog friendly room. Food and service at O'Brien's Restaurant and Pub was top notch! Sarah was a most pleasant and dedicated bar tender and server. Enjoyed our evening of food and conversation.

Review collected in partnership with Best Western
Thank Sandbar_16
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 22 November 2016

Dear Sandbar_16 - Thank you so much for taking the time to write this review! We hope you'll be back with us again in the future. We'll be sure to pass along your kind words to Sarah at O'Brien's.

Reviewed 14 November 2016

We stayed for a funeral. They gave us a heavily discounted bereavement rate. The staff was very nice for the most part. Front desk staff was amazing. They made a room available to our parties to get away from the bar/restaurant, because it was "wing...More

Thank BostonParker
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 17 November 2016

Dear BostonParker - Thank you for taking the time to write this kind review, and I'm so sorry for your loss, and that it was a funeral that brought you to our property. I'm glad you enjoyed your stay, even under the circumstances, and I...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$95 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$95 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (30)
Room & Suite (19)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (40)
Bathroom (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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"Not in front to Main Street and Freeway."
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"Lst floor is smoking and has a bad smell. All other floors nice"
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