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Best Western Plus Waterville Grand Hotel

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Traveller (35)
Room & Suite (33)
Dining (8)
Overview
Hotel website
375 Main St, Waterville, ME 04901-4924 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
Additional information
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Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (425)
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418 results
Traveller rating
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LanguageEnglish
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159
118
69
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32
Show reviews that mention
All reviewsfridge and microwavebest westernsbreakfast vouchershot tubindoor poolon site restaurantfitness centerincluded breakfastoff the highwaysmoking roomthird floorrooms are cleanbed was very comfortablegreat breakfastgreat place to staycolby collegestaff was very friendly
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1 - 5 of 418 reviews
Reviewed 4 days ago

We stopped for the night at the Best Western Plus Waterville in early September. This is a typical Best Western - perfectly acceptable overnight accommodation. I rated the location as very good as it was just off the highway, but it might not be my...More

Thank lovesthesun-7
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 days ago

Thank you for taking the time to leave us this kind review, and for rating your stay 4 stars :) We're glad you found your room clean, the staff friendly, and our location convenient to the highway. I'll pass along your note to the restaurant...More

Hotel's Favourite
Reviewed 30 July 2018

Again this was an amazing visit! The location is close to anything you may need.The staff was very friendly and helpful. This was my third visit and this is the hotel I will use whenever I am in this area.

Thank Michelle_BD854NZ
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 August 2018

Thank you for taking the time to leave this review, Michelle! We are so glad to hear you'll be returning to visit on your next trip to Waterville, Maine!

Reviewed 4 days ago

Right off the Maine Turnpike, which you can hear from your room, this hotel doesn't have many alternatives. The staff is sincere, and hard working but need more help. The room is fine; indistinguisable from any other in this chain, but for many travelers, that's...More

Thank Truro F
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 days ago

Sorry you hear didn't have a great time with us! We try to make sure all of our guests leave happy, but clearly we missed the mark during your stay. Service and satisfaction are of the utmost importance to us, so we hope you'll be...More

Reviewed 3 weeks ago

Not much to tell about this place other than it was not a great experience, we stayed here for a late night stay on the way to Virginia. We arrived quite late and the front desk clerk was very abrupt, not welcoming after a long...More

Thank Bose2
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 weeks ago

Dear Bose2 - We try hard to make sure every guest feels welcome upon arrival, happy while they're here, and wished well upon departure, and I'm so sorry we clearly missed the mark while you were here. There was an event at the event center...More

Reviewed 3 weeks ago

This hotel provides shelter from the elements, but not much more than that. The infrastructure is old -- for instance, no shower mixer, but separate hot/cold valves, and caulking everywhere just trying to keep things together. The service was friendly but not always fully competent....More

Thank 4togomassachusetts
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 3 weeks ago

We're sorry you didn't have a great time with us! We try to make sure all of our guests leave happy, but clearly we missed the mark during your stay. Service and satisfaction are of the utmost importance to us, so we hope you'll be...More

View more reviews
About
Description
Spring is upon us, and the Best Western Plus Waterville offers comfortable and convenient accommodations for your Maine getaway. We are a pet friendly hotel, so there’s no need to leave your furry ...More friends behind! This centrally located, Director’s Award-winning hotel is a great stopping point if you are traveling to Bangor, Bar Harbor or the Moosehead Lake region. Enjoy Maine’s splendid crossover weather while Spring skiing, whitewater rafting, hiking, and Maple season! The Belgrade Lakes region is just a short drive away and provides ample activities for the outdoor adventurer. Our 138 guest-room property has been upgraded; check out our new rooms and meeting space! We are sure to meet your needs with refrigerators and microwaves in every room. Free high speed Wifi and HD TVs will bring you one step closer to feeling like you’re at home. Relax in our indoor, heated, saltwater pool and hot tub, or burn some calories in our fitness center. Our friendly staff will take that extra step to make your feel like this is your home away from home! Now included in the rates is a discounted Hot Breakfast for up to 2 people. That's right; eggs the way you like, bacon or sausage, home fries and coffee! Start your day off at O'Brien's Irish Restaurant and end it at O'Brien's Irish Pub!!! Visiting a loved one at Colby, Thomas or Unity College? Colby is a short 2 miles, Thomas only 5 miles, and Unity College is a mere scenic thirty minute drive from our door. Our central Maine location will be sure to offer comfortable accommodations for wherever your travels take you! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Bar/Lounge
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
138
Price range
US$108 - US$179 (Based on Average Rates for a Standard Room)
Formerly known as
Waterville Grand Hotel
Also Known As
Holiday Inn Waterville
,
Waterville Holiday Inn
Location
United States > Maine > Waterville
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
138
Price range
US$108 - US$179 (Based on Average Rates for a Standard Room)
Formerly known as
Waterville Grand Hotel
Also Known As
Holiday Inn Waterville
,
Waterville Holiday Inn
Location
United States > Maine > Waterville
Photos
Traveller (35)
Room & Suite (33)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Nearby
Nearby HotelsSee all 6 hotels in Waterville
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Holiday Inn Express & Suites Waterville - North
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Hampton Inn Waterville
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Budget Host Airport Inn
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Nearby RestaurantsSee all 93 restaurants in Waterville
Governor's Restaurant & Bakery
253 reviews
.11 km away
Ming Lee Chinese Restaurant
104 reviews
.07 km away
Eric's Restaurant
29 reviews
1.38 km away
Starbucks
33 reviews
.08 km away
Nearby AttractionsSee all 18 attractions in Waterville
Colby College Museum of Art
160 reviews
1.84 km away
Fort Halifax State Historic Site
16 reviews
4.13 km away
Tree Spirits
27 reviews
5.37 km away
Fairfield Antiques Mall
19 reviews
7.95 km away
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Don't stay on the first floor unless you want cars parked practically in your room."
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"When checking in, just ask staff to put you in a room or area of your choice."
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"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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