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Hampton Inn Portland Airport

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741 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Reviewed 17 August 2016 via mobile

While it was mostly an average Hampton, which I always pick for cleanliness and value, the refrigerator in my room did not work upon arrival and as it was a room next to the lobby and adjoining the kitchen area, it was very thumpy and bumpy in the early morning while they were getting breakfast. A little disappointing but the...

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Helpful?
Thank Amy D
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing our hotel. We always appreciate the feedback we receive from our guests; even when the guest had a disappointing stay. I am very sorry to hear that you had some problems during your stay with us. We all strive to make sure all of our guests feel comfortable. I am at least grateful that my colleagues...

Fall River, United States
Reviewed 6 August 2016

The staff was genuinely friendly, informative, efficient and caring! The team members all excelled at their jobs, and were interested in our hotel experience with the intent to make our stay fun and enjoyable to the best of their ability! The hotel is in a perfect location to enjoy a multitude of activities from beaches, to hiking, to restaurants, shopping...

Review collected in partnership with Hampton
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Thank Priscilla W
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

I am really glad you took the time to review our hotel. We always appreciate the feedback we receive from our guests. It is especially great to receive a 5 star review. I am really happy to hear you enjoyed your stay with us. We all try to make each guest feel welcomed and comfortable. I am very glad that...

pembroke, nh
Reviewed 31 July 2016

Arrived at this hampton inn for a two night stay. It was,our 39th wedding anniversary. When we checked in, the room smelled "wet" and masked with some sort of febreze. My husband took his shoes off and walked across the rug and his socks were immediately wet. I went back to the desk and told the person there, who immediately...

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Thank bluebug66
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Wow. As much as I love responding to reviews it's disappointing when I hear about a guest who didn't have a lovely stay with us. We do appreciate you reviewing us it is a way to know where we can improve our service. I have let our maintenance team know about your issues with your rooms and they are working...

Louisiana
Reviewed 30 July 2016

We returned our rental car the day before our flight and chose this hotel because of its location. We walked across the street to the mall to fill our afternoon and have dinner. Free airport shuttle to Portland Regional the next morning. Staff was very accommodating and found a lovely room for a very reasonable military rate. Room was large...

Review collected in partnership with Hampton
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Thank RunnerM0m
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing us. We always appreciate the feedback we receive from our guests. It is especially great to get a five star review. I am really glad you enjoyed your stay with us. We all try to make each guest's stay comfortable. I am glad we accomplished that for you. We are very fortunate in our location, being...

Stevens Point, Wisconsin
Reviewed 27 July 2016

We love this chain in general, and the Portland location met those expectations. The room was clean, the breakfast was delicious with a good variety, the lobby was welcoming, the indoor pool was clean and enjoyable. Easy to find and handy to both shopping and the airport. We could have paid more to stay downtown, but that wasn't important to...

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Thank Jessica0823
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing us. We always appreciate the feedback we receive from our guests. It is especially great to receive a 5 star review. I am really glad that you enjoyed your stay with us, as I am glad to hear that you are a fan of Hampton by Hilton in general. We all strive to make sure every...

Louisville, Kentucky
Reviewed 26 July 2016

We almost always stay at a Hampton when out of town because they wash their duvet covers with each room change and you can always depend on a nice room and free breakfast. Hilton Honors members usually get free parking, breakfast and WiFi. At this location the staff was super friendly and helpful. They have a free shuttle to and...

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Helpful?
Thank Debbie T
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking the time to review our hotel. We always appreciate the feedback that we get from our guests as it shows us where we excel and where we need to make improvements. I am very glad that you enjoyed your stay with us. We all strive to make every guest feel welcome and comfortable. I am very...

Mount Vernon, Washington
Reviewed 23 July 2016

We have stayed at many Hampton Inns over the last nine years and never have we had a bad stay. The beds are the best we have ever slept in. Once an air conditioner was too loud and they happily changed our room. Any request we have ever had, was taken care of in a happy and accommodating way. Love...

Review collected in partnership with Hampton
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Thank Anita M
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thanks for reviewing our hotel. We always appreciate any feedback we receive from our guests. It is especially awesome to get a 5 star review. I am glad that we have been able to make your stays enjoyable over these last 9 years. We all strive to make sure all of our guests feel welcomed and comfortable. I am glad...

Cincinnati, Ohio
Reviewed 23 July 2016

I was stuck in Portland for the night and they offered a much more favorable "Distressed Traveler" rate than other hotels. The driver arrived promptly and the front desk staff was super helpful. The next morning they took me back to the airport very early.

Review collected in partnership with Hampton
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Thank sherrie p
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing our hotel. We always appreciate any feedback we receive from our guests, we especially enjoy getting those 5 star reviews. I am very glad to hear that you enjoyed your experience with us. We know when flights get cancelled it can be very stressful for our guests. We do try to make things as painless as...

Wading River, New York
Reviewed 21 July 2016

Our room was small and a bit worn, but it was clean, and the bed comfortable. We had a microwave and mini fridge, which we used to store cold drinks. There wasn't too much space on the bathroom counter. The room was well lit, and there was a comfortable chaise by the window, which was a nice place to relax....

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Thank Saluga
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thanks for reviewing the Hampton by Hilton in South Portland. We always appreciate the feedback we receive from our guests. I am glad to hear that you enjoyed your stay with us, we all strive to make sure all of our guests feel comfortable during their stay. I am glad we accomplished that during your stay. I will be sure...

Brunswick, United States
Reviewed 21 July 2016

This isn't the first time my family and I have stayed at this motel. The first time was right after renovations. The experience this time was just as remarkably pleasant. We have an 8 year old, so we spent a lot of time in the pool. The pool is not large, but is not overused. The hot tub is great!...

Review collected in partnership with Hampton
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Thank Catherine T
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking the time to review our hotel. It is always great to hear from our guests, it is especially great to get a five star review. We all strive to make sure all of our guests feel welcomed and comfortable. I am glad that everything was satisfactory during your stay. We certainly hope that you will visit...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Portland Airport

Address: 171 Philbrook Ave, South Portland, ME 04106-3208
Region: United States > Maine > South Portland
Price Range: €95 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Portland Airport 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn South Portland
South Portland Hampton Inn
Portland Airport Hampton Inn
Hampton Inn Portland Airport South Portland, Maine
Hotel Style:
#1 Business Hotel in South Portland
#2 Romantic Hotel in South Portland
#2 Family Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Portland Airport staff and other travellers.
5 questions
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Bangor, Maine
2 months ago
3 months ago
over a year ago
Los Angeles, California

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Questions? Get answers from Hampton Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be noisy, ask for quiet floor”
Pippi908, 1 Jan 2017 | Read review
“1st floor are pet friendly rooms. 4 floors total.”
ArtnSheila, 7 Dec 2016 | Read review
“Quiet location - rooms are all good.”
johna21w, 17 Oct 2016 | Read review
“Don't pick room 117!”
107charlottep107, 14 Sep 2016 | Read review
“4th floor quietest”
tombob7, 27 Aug 2016 | Read review
5 of 5