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DoubleTree by Hilton Hotel Portland

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DoubleTree by Hilton Hotel Portland
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854 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Searsport, Maine
Reviewed 3 days ago NEW

Rooms were very clean, I had a conjointly room and other guests were super loud. Staff moved me to anot her room with no questions. Breakfast was great but did have to pay for it which was the only downside! I will stay again!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle M
sydney
Reviewed 6 days ago NEW

Stayed here one night as we toured New England with some friends. Comfortable, pleasant rooms. Good service from the front desk. Restaurant staff friendly. WE had lunch and dinner here and both were reasonable.

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Helpful?
Thank DavidT1953
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your experience at our hotel, here on Trip Advisor and are delighted to hear that you found our staff friendly, the service good and that you enjoyed your meals at our Blue Wave Grille ! We hope that you can return again soon ! We'll keep the cookies warm ! Brenda Goodwin Asisstnat General...

Reviewed 1 week ago

It's across the street from the Maine Mall. It has restaurants in the same parking lot. It's easily accessible from the turnpike and within 10-15 minutes of downtown Portland. What isn't to like about this hotel? I've stayed her for business and leisure, and never had a complaint about the staff, hotel grounds, or amenities. The on site restaurant is...

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Helpful?
Thank Julie Y
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

It is super wonderful to see this review on Trip Advisor Julie, and please know that it is our pleasure to provide you with excellent service, delicious food and a great location, each time that you stay with us ! Thank you for sharing your experience here on Trip Advisor and for being a loyal Hilton guest ! We look...

Reviewed 2 weeks ago

My boyfriend and I had funeral services and they were very accommodating about letting us check in early to get ready for the evening. It was very much appreciated and all the staff was pleasant and helpful!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Janelle B
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share your positive stay experience with us and the Trip Advisor community. I'm glad that our staff were at their best and made you feel welcomed at this difficult time. Our condolences for your loss. We hope that you might have an opportunity to return in the future. Warmly, Brenda Goodwin Assistant General...

Portland ME., United States
Reviewed 2 weeks ago

The Portland site is very clean and friendly. The location is very close to many specialty shops and restaurants as well as shopping mall. The location is only a few miles from the Portland waterfront district without the high cost of staying there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kevinwT1932FD
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We are very happy to hear that your experienced a 5 Star stay at our hotel and that you shared your comments with us and the Trip Advisor community. We agree that our location is perfect for a wonderful Portland experience and competitively priced for our market. Please come back soon ! We'll keep the cookies warm. Brenda Goodwin Assistant...

peabody, United States
Reviewed 2 weeks ago

very nice, all well, bathrooms are small though nice. value for the money is right on, now knowing I probably wouldn't do again if it would have cost more per night, overall it was really nice, close to everything, service was very very good, friendly. considering the costs. I would do this again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank randallo2017
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate your taking the time to provide us a review on Trip Advisor. I am happy to hear that you found our staff very VERY good ! We agree - they're the best ! I am also pleased that you found us to be a good value and that you would stay with us again in the future !...

Naples, Maine
Reviewed 2 weeks ago

Check out the Executive Suite it's literally one of the best places to be you get slippers and a robe. Executive Lounge is an amazing place as well. Sadly they don't have a hot tub but they have a big pool and fitness center.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lath0nj
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you kindly, for sharing your review with us and the Trip Advisor community. We agree that our Suites are amazing and offer the quality amenities that our guests appreciate ! Please come back again soon ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager

Quispamsis, Canada
Reviewed 4 weeks ago

Pet Friendly. You can bring your pet in the restaurant with you. Great location, staff extremely friendly, rooms are beautiful, clean..!! Room service was quick, breakfast was delicious, lots of food available. I definitely recommend this hotel. My overall experience was just awesome!! Cheers// B

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brigitted840
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for providing us a wonderful 5 star review. We are delighted that you enjoyed an excellent stay with your pet too ! Just to prevent any confusion, per Maine State Law, pets cannot come in to our restaurant unless designated a service animal, but we do maintain a section in our public lobby area that also provides seating...

South Portland, Maine
Reviewed 14 December 2016

Great night sleep in a very comfy super clean room! The staff is friendly and professional, I got an extra cookie 👍 Breakfast was exceptional- eggs cooked to order! Nice pool, great pillows. And you don't have to fight for a holiday parking space at the mall...just cross the street!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MaineTourLobsterette
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

How wonderful to hear that you had such a great stay with us. I am happy that you found our location so convenient for you Holiday shopping needs and that you enjoyed not only our famous cookies, but a delicious breakfast too ! We hope to see you again soon ! Thanks for choosing us ! We'll keep the cookies...

Bar Harbor, Maine
Reviewed 12 December 2016

Stayed there for a two day conference this past October. I asked for a late checkout the second day and was told no problem. Went to the room to brush my teeth and freshen up at lunch and the room had been cleaned and my things we're gone. I went to the front desk and was told that my room...

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Helpful?
Thank kathleenmulligan
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Kathleen, Again my apologies for the oversight in following up directly with you regarding your lost cleanser. I hope that our resolution was satisfactory and that you will give us another chance to demonstrate our typical high standards of service. Sincerely, Brenda Goodwin Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Region: United States > Maine > South Portland
Price Range: €91 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Travelocity, TripOnline SA and Priceline so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor better views.”
 of 5 bubbles DavidT1953, 13 Jan 2017 | Read review
“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
 of 5 bubbles juliey180, 11 Jan 2017 | Read review
“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, 7 Nov 2016 | Read review
“Avoid directly east- and west-facing rooms to minimize glare through these huge windows.”
 of 5 bubbles ECP-Writes, 12 Oct 2016 | Read review
“Don't sleep in the west tower and make sure they tell you the total for your entire stay.”
 of 5 bubbles 486debf, 14 Sep 2016 | Read review
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