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Holiday Inn Portland By The Bay

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1,024 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Portland By The Bay
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Showing 969: English reviews
Belfast, Maine
Reviewed 16 October 2013

Room not ready until 4pm. We were expecting more room for the money. The worst thing of all was having to leave at 2AM due to the large number of bed bugs infesting the room. First you notice blood stains on the sheets and then after looking among sheets and pillows you see live bugs ranging in size from that...

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Helpful?
3Thank steven g
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

As explained to the other reviewer from the room in question, we have a very rigid extermination schedule, and are very sorry the guest had this experience. We would gladly discuss the matter should someone wish to contact the Hotel and speak with management.

Belfast, Maine
Reviewed 16 October 2013

Booked room thinking that the higher price would buy bug free room. Boy was I wrong. Woke up in blood stained sheets and live bed bugs in the pillows. Captured the bugs to show the front desk and demanded a refund. We had to leave at 2 am and drive home. Still waiting for refund check. Stay away at any...

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Helpful?
1Thank Steve G
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Our sincere apologies for the guest's inconvenience. We are on a rigid extermination schedule, but as travelers are aware, it only takes one occupant one night to cause an infestation. We are truly sorry the guest didn't wish to change rooms and had to leave. The refund check was issued the following day. The hotel would be more than happy...

Newburyport, Massachusetts
Reviewed 15 October 2013

The hotel was in a desireable location, it had clean rooms, and the accomodations were better than expected. The price was very high for the hotel quality and amenities, but it was a direct result of the busy summer season. A fine place to stay in the Old Port.

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Thank David F
London, United Kingdom
Reviewed 12 October 2013

stayed for 2 nights. Car park full the first night. Its difficult to negotiate the spaces if you have a big car. I payed for two nights parking but actually discovered havind driven several hours that I had been billed for three. So do check your bill cos this is such a simple cost to add to a bill and...

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Thank cris c
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Our most sincere apologies for the unfortunate experience at our desk. We strive to deliver the ultimate in guest satisfaction, and are very sorry we didn't meet the guest's expectations. If a refund is due because of an overcharge, please contact the hotel directly. Ask for the Assistant General Manager and the refund will be forthcoming. We always appreciate feedback,...

Washington, DC
Reviewed 12 October 2013

Recently stayed here to attend a conference. Overall, the staff was extremely pleasant and accommodating. The hotel was near or within walking distance of restaurants - but then the whole city is walkable. The restaurant food was average. In the evenings, there was finger foods in the lounge which is a nice touch. Really appreciated the hotel shuttle service to...

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Helpful?
Thank Crecia
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We truly appreciate the comments offered in the review. It will be shared with the entire staff. Guest feedback is a means for us to improve our service to our guests. We hope to have the opportunity to accommodate the guest in the future.

Boston, Massachusetts
Reviewed 11 October 2013

I previously wrote a review about the poor service we'd experienced at this hotel. The manager responded to my review and we spoke about our negative experience. A month or so later we gave the hotel one more try and were very pleased with our stay. The service we received throughout the weekend was top notch and our room was...

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Thank mainer00
Los Angeles, California
Reviewed 4 October 2013 via mobile

Comfortable hotel in a great location with an excellent view! It's walking distance to the harbor, restaurants and bars. The room had an excellent view of the harbor. The sunrise was amazing. We were on the 7th floor. I would suggest staying on a high floor. Parking was $10. If you're interested in live music, try Portland Lobster Co for...

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Thank JulesAngeles
ny
Reviewed 25 September 2013

Had a nice room with a good view of the bay. Room was clean, quite, comfortable and always well serviced. The staff at the front desk was always very helpful with directions and things to do. The parking was good even if it was $10 a day. You can walk to everything from this hotel so the location is great....

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Thank acaida
Conneaut Lake, Pennsylvania
Reviewed 25 September 2013

I hesitated many times before confirming my reservations at the Holiday Inn Portland By The Bay and was very thankful we stayed here. Everything about the place was perfect. The employees are very pleasant, well everyone except one older gentleman in the restaurant who was a bit on the strange/assertive side, we just ignored his behavior and had fun with...

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Thank ThreeofFour
New York
Reviewed 24 September 2013

I am so happy we chose this hotel. The room was big and clean and the view of the harbor was outstanding! My husband happily and quickly noted that they had the biggest TV out of any hotel we have ever stayed at. It was a bit of a walk to the Old Port, but there were also many restaurants...

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Thank Inferno2727

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you visit the historic, exciting and alluring waterfront City of Portland, why not stay in the midst of it? Award-winning hotel with elegant decor and spectacular views. Just steps away, the Old Port thrives with unique shops, diverse restaurants and a working waterfront. Turn the corner and Portland's new Arts District surrounds the Hotel with the art museum, Children's Museum, galleries and historic homes. The L.L. Bean Factory Outlet Store and Civic Center are only a block away! Jetport is 10 minutes away; courtesy vans are available. Choose from Executive Rooms, Suites and Double/Double Rooms. For your meetings and conventions, let us show you our 14,510 sq. ft. of meeting space and our 12,500 sq. ft. exhibit hall. Our convention coordinators will handle all of your meeting details, including spouse tours and island lobster bakes! Let us show you the pleasure of business in Maine, BY THE BAY. ... more   less 

Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Region: United States > Maine > Portland
Price Range: €96 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#8 Business Hotel in Portland
#8 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portland By The Bay staff and other travellers.
7 questions
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over a year ago
Boston, Massachusetts
3 months ago
Rhode Island
over a year ago
Hopkinton, Ma

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Questions? Get answers from Holiday Inn Portland By The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there's a bad room anywhere.”
 of 5 bubbles Revjerry44, 21 Dec 2016 | Read review
“6th floor and above”
 of 5 bubbles 43lees, 12 Nov 2016 | Read review
“High floor, Bay view, corner room is larger.”
 of 5 bubbles Rinaharel, 1 Nov 2016 | Read review
“Don't receive or eat in lounge”
 of 5 bubbles gavph, 14 Oct 2016 | Read review
“all rooms have a city view but hotel is far from the port and you won;'t have a water view inspite the misleading name.”
 of 5 bubbles mody771, 9 Oct 2016 | Read review
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