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Holiday Inn Portland By The Bay

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Holiday Inn Portland By The Bay
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Portland By The Bay
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Showing 975: English reviews
Tampa, Florida
Reviewed 8 November 2016

Stayed at this hotel as an overflow from a conference main hotel. The hotel is decent, clean and my room was nice and clean. The service overall was not impressive. It appeared they had a shortness of staff or at least quality staff. The housekeeping failed to clean my room the first night and the wait-time at the bar downstairs...

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Helpful?
1Thank smackie13
IHGService, Guest Relations Manager at Holiday Inn Portland By The Bay, responded to this review

Dear smackie13, Thank you for staying with us and for leaving a review. I am happy that you found our room clean and accommodating. However, it is unfortunate that the level of service you received fell below your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. I have noted your comments and have forwarded...

Montgomery, AL
Reviewed 3 November 2016

I stayed at the Holiday Inn by the Bay for 3 nights in October of 2016. I was in Portland for work, but had plenty of extra time to go sightseeing around Portland. Portland is a great city, and this hotel is very conveniently located for walking tours. The hotel is moderately priced, but is somewhat dated. My room was...

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Helpful?
1Thank TomMontgomery
Michael B, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for bringing this to our attention. I do want you to know that we have corrected the staffing issues and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay...

Minnesota
Reviewed 1 November 2016

I was a little nervous about staying here as some of the reviews weren't very positive. The location was fine - walkable to everything we wanted to do. The staff at the front desk were very friendly and helpful (they recommended some seafood places to eat which were spot on). Our room was pretty standard, but clean and just what...

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1Thank MNlove2travel
Silver Spring, Maryland
Reviewed 1 November 2016

This has been my second trip to Portland, ME and once again, they did not let me down. While the trip was a short one, considering our first night was filled with rain and the change of weather, a great time was had by one and all.

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Helpful?
1Thank LndStr27
Zurich, Switzerland
Reviewed 1 November 2016

we arrived at the evening and checked in to a corner room with a Bay view, which was bad view looking the hotel roof and air-conditions appliances, the next day we talked to the reception and Sera was very helpful and changed our room to a higher floor with was nice! we got a voucher on our arrival for a...

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Helpful?
Thank Rinaharel
Michael B, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. I can not stress enough that this is not our standard of operation and I will personally look into the...

Minnesota
Reviewed 30 October 2016 via mobile

It's a standard holiday inn with friendly staff. The room looks clean and the bed is very comfortable. The reasons for only three stars is that the bathtub clogged, and that the bed skirt looks super old with several holes. View from the room is awesome.

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Helpful?
1Thank Kate M
Reviewed 25 October 2016 via mobile

I travel a lot, and have never experienced such great service when staying for work. Steward at the front desk was so helpful! Their shuttle service is incredible! Everyone I encountered was so accommodating. The property itself was also great, very well maintained and great location. I'm coming back in a few weeks and I can't wait! Thank you!

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1Thank Yelena V
Geneva, Illinois
Reviewed 23 October 2016 via mobile

By husband and I are spending our "Baby Moon" in Maine. We decided to stop in Portland before we headed into Bar Harbor for an extended weekend. We stayed 2 nights at the Holiday Inn. We are platinum members with this hotel group, and I am really questioning why. The room was clean enough, and in a good location. We...

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Helpful?
Thank Nkhealy1517
Management response:

We sincerely apologize that this stay was not up to your standards and assure you that it was not up to the standards we hold ourselves to, either. We would very much like to learn more about the issues you encountered during your stay and what we can do to make this right. Please contact the hotel directly and ask...

Cape Cod, Massachusetts
Reviewed 23 October 2016 via mobile

As a Platium IHG member I've stayed in many HI hotels. Although the rates are high, it was quite nice. Room had a view of the harbor, was large and comfortable with a very small (but adequate) bathroom. Check-in went smooth by a robotic desk clerk who was efficient but not personable. Don't expect to be greeted as a valued...

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Thank Nancy011351
Reviewed 23 October 2016 via mobile

This hotel has great views. Friendly service. It might have just been my luck but this hotel used to permit smoking and you could still smell it. If you don't have a sensitive nose then this hotel is a good choice for value and service. Close proximity to shops and restaurants too.

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Helpful?
Thank Lynnette F
Management response:

We're so happy you enjoyed the view while staying here, but very sorry for your experience with a room that sounds as though it was smoked in. Unfortunately we try do everything we can to prevent guests from smoking in our non-smoking facility, but unfortunately even a $250 fee for smoking is not enough to keep some from breaking the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
When you visit the historic, exciting and alluring waterfront City of Portland, why not stay in the midst of it? Award-winning hotel with elegant decor and spectacular views. Just steps away, the Old Port thrives with unique shops, diverse restaurants and a working waterfront. Turn the corner and Portland's new Arts District surrounds the Hotel with the art museum, Children's Museum, galleries and historic homes. The L.L. Bean Factory Outlet Store and Civic Center are only a block away! Jetport is 10 minutes away; courtesy vans are available. Choose from Executive Rooms, Suites and Double/Double Rooms. For your meetings and conventions, let us show you our 14,510 sq. ft. of meeting space and our 12,500 sq. ft. exhibit hall. Our convention coordinators will handle all of your meeting details, including spouse tours and island lobster bakes! Let us show you the pleasure of business in Maine, BY THE BAY. ... more   less 

Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Region: United States > Maine > Portland
Price Range: €101 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#8 Business Hotel in Portland
#8 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portland By The Bay staff and other travellers.
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over a year ago
Boston, Massachusetts
4 months ago
Rhode Island
over a year ago
Hopkinton, Ma

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Questions? Get answers from Holiday Inn Portland By The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view”
 of 5 bubbles rnorriss, 14 Feb 2017 | Read review
“High floor, bay view.”
 of 5 bubbles AlliecatOOB, 13 Feb 2017 | Read review
“I don't think there's a bad room anywhere.”
 of 5 bubbles Revjerry44, 21 Dec 2016 | Read review
“6th floor and above”
 of 5 bubbles 43lees, 12 Nov 2016 | Read review
“High floor, Bay view, corner room is larger.”
 of 5 bubbles Rinaharel, 1 Nov 2016 | Read review
5 of 5