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The Grand Hotel

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265 Reviews from our TripAdvisor Community

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Showing 259: English reviews
West Hartford, Connecticut
Reviewed 2 weeks ago

From start to finish our experience was amazing! We took this trip on a whim (NYE weekend!) and upon reservation, I emailed the hotel looking for help finding a reservation for dinner. They easily set us up with a fantastic dinner! Our room was spotless and very spacious, it really felt luxurious! The bathroom was so nice and the amenities...

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Helpful?
Thank anp0055
Holly P, General Manager at The Grand Hotel, responded to this review

anp0055, Thank you for your review. New Year's Eve is such a fun time in Kennebunkport! I am delighted that we were able to assist you with dinner reservations on short notice. Guests love our spacious rooms, bathrobes and heated bathroom floors. We hope you visit us again very soon.

Reviewed 2 weeks ago

We just got back from a weekend in Kennebunkport. The Grand was possibly one of the best hotel experiences we have ever had. My husband and I have a 1 and 3 year old and most places, although say they are family friendly, aren't. This hotel is. They even noticed that we had a smaller room and at check in,...

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Helpful?
Thank Kristi D
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Kristi D, Thank you for your review. It was our pleasure to upgrade your family to a larger room. Traveling in the off season is a perfect time for complimentary upgrades, as we usually have an extra room. Thank you for your kind words regarding our staff. I will make sure to pass these comments on to them. We...

Perthshire, Scotland
Reviewed 4 weeks ago

We visited this hotel in May and loved it then. We stayed again in early December & still love it! We were in a top floor room this time which gave great views over the town from 2 directions. The hotel was beautifully decorated for Christmas. Staff were very friendly and helpful. Housekeeping was of a high standard. The bed...

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Helpful?
Thank FMMG
Holly P, General Manager at The Grand Hotel, responded to this review

Dear FMMG, Thank you for your review. Guests love the views our rooms offer, especially during the holiday season, when the town is all lit up! Our housekeeping and front desk staff work hard to ensure that all guests are comfortable and taken care of. I will be sure to pass your words on to them. December is a great...

Reviewed 4 weeks ago via mobile

We have just checked in here and are totally blown away. We are driving up the east coast and this is the 5th hotel we have stayed in this week (including the fairmont in Boston) and this place knocks socks off everywhere else for check on experience! Lovely room, beautiful looking hotel, well appointed and slap bang in the middle...

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Helpful?
Thank Dan D
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Dan D, Thank you for your review. I am thrilled that you are loving our hotel! Kennebunkport is a great place to be snowed in. You can't top our location; walking distance to all our little town has to offer. Enjoy the rest of your stay and the beautiful snow storm we are currently experiencing!

Warren, Rhode Island
Reviewed 28 November 2016 via mobile

It is so great when you make last minute reservation and at arrival you discover it was a good choice. It is a perfect little hotel, clean, comfortable, perfect location right on Main Street. We relaxed, walked right from the hotel to shops and restaurants. We will definitely go back. Loved it.

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Thank Danuta M
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Danuta M, Thank you for your review. I am delighted to hear that you enjoyed your visit! We do have a wonderful location; walking distance to all that Kennebunkport has to offer. Our housekeeping staff works very hard to ensure that all of the rooms and common spaces are sparkling clean. I will be sure to pass your kind...

Reviewed 21 November 2016 via mobile

Growing up in Northern MA, we have done many trips up the Maine coast, but never to Kennebunkport. We took a shot for my boyfriends birthday and we were blown away. The Grand was absolutely amazing. Perfect little boutique hotel so close to everything!!!! We had a late check-in due to a terrible car wreck on 95, but the hotel...

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Thank Valerie B
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Valerie B, Thank you for your review. I am delighted to hear that you enjoyed your visit with us! Our Front Desk Team is always eager to help our guests. I'm glad you found the late check in process simple and convenient. Guests love our Butler's Pantry, especially after a long day of traveling. We can't wait to welcome...

New Haven, Connecticut
Reviewed 13 November 2016

The Grand Hotel is the place for a weekend get away. This hotel is not only beautiful, charming, and pristine, but it is also conveniently located right downtown. Amazing restaurant or drink options are just a few minutes walk away across the beautiful bridge. We were treated exceptionally the entire weekend, including a warm welcome at the reception and in...

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Thank mghnrystr
Holly P, General Manager at The Grand Hotel, responded to this review

Dear mghnrystr, Thank you for your glowing review! I will certainly pass along your kind words to our front desk staff. Our location is within walking distance to all that town has to offer, making exploring town and dining at local restaurants easy and convenient for our guests. I am happy to hear that you had a wonderful weekend away...

Hartford, Connecticut
Reviewed 7 November 2016

If you like being in the center of things then this is an ideal location. It's an easy walk to restaurants and shops. The staff was eager to help and responsive. The room was clean, well maintained and comfortable. We will definitely return to the Grand Hotel in the future.

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Helpful?
Thank JTN01
Holly P, General Manager at The Grand Hotel, responded to this review

Dear JTN01, Thank you for your review. The $99 Trick or Treat special was a big hit with guests. I am delighted to hear that you enjoyed your visit with us! Our location is super convenient; walking distance to all that our town has to offer. We hope to welcome you back in the near future.

Reviewed 1 November 2016 via mobile

Lovely clean hotel with excellent front desk help. Very modern rooms and heated tile in bathroom made getting up early a joy! The hotel has an excellent location to walk downtown to visit shops and eat dinner.

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Helpful?
Thank Wendie D
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Wendie D, Thank you for your review! I will be sure to pass along your comments to the Front Desk Team and the Housekeeping Team. Our staff works hard to ensure all of our guests are taken care of. Guests love the heated bathroom floors, especially on the cold Maine mornings! We hope to see you again.

Holland, Michigan
Reviewed 28 October 2016

Don't let the address fool you, this property is only a couple hundred yards from the small river and bridge which is officially Kennebunkport. If it could call itself in Kennebunkport, this hotel would be even more well known (and expensive I suspect). We only stayed here one night on our whirlwind tour of New England, but it was everything...

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Thank Tom L
Holly P, General Manager at The Grand Hotel, responded to this review

Dear Tom L, Thank you for your review. You are correct, we are located just over the line from Kennebunkport, but still walking distance to all Kennebunkport has to offer. I am happy to hear that you enjoyed your accommodations as well as the highly coveted heated bathroom floors. The $10 daily resort fee does include onsite parking as well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, with some guestrooms offering views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite art gallery, you can indulge yourself in artistic delights. Our boutique hotel on the edge of Kennebunkport has something for everyone! Steps away from the Grand, you'll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine's coast. Hop on a bike or scooter and explore Kennebunkport's winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 

Additional Information about The Grand Hotel

Address: 1 Chase Hill Rd, Lower Village, Kennebunk, ME 04043-7666
Region: United States > Maine > Kennebunks > Kennebunk
Price Range: €212 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 17
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side rooms can be noisy (traffic). If you want a quiet room request rooms in the back.”
 of 5 bubbles JTN01, 7 Nov 2016 | Read review
“Find another hotel!”
 of 5 bubbles jand413, 26 Oct 2016 | Read review
“2nd floor had a great view. The hotel and the room were both very quiet and cozy.”
 of 5 bubbles kimcstrauss, 20 Oct 2016 | Read review
“quiet hotel in general, even on the main street”
 of 5 bubbles magpie628, 15 Oct 2016 | Read review
“We had a room with a deck overlooking Kennebunkport which was great. It was a corner suite which was great.”
 of 5 bubbles cathyr727, 5 Sep 2016 | Read review
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