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My job takes me to all corners of New England. Most of the time I will pass on the independent properties. I sometimes feel there is more consistency with the bigger chains. The colonial Valley Motel was a refreshing surprise. I was greeted by a...More
After a short ride in the cold and rain threatening I decided to call it an early day and forgot about the time change. The really friendly staff, found me a room and had me checked in with no problems, the room was a huge...More
Checked in to our newly renovated room and was impressed. Breakfast was included. Nicely appointed with mini fridge and coffee machine . Friendly professional staff. Needs work on the outside,though. Was able to check in late. Room was clean with fresh towels.
Staff courteous and helpful
Room was clean and very comfortable
Appeared to be a safe area
Walmart very close by
Off a main road
Free continental breakfast included
Breakfast was very basic but good enough
The room had a TV
A clean shower
1 Thank Teresa P
Response from colonial m, Manager at Colonial Valley MotelResponded 8 June 2017
We're so glad that you enjoyed your stay with us. We strive to make sure that all of our guests have a great stay. We look forward to seeing you in the future.
Cancellation charges underhanded when acts of weather prevent arrival due to safety.
Their cancellation policy is thusly, "In the event, you must cancel with less than 48 hours, please understand that we must ask you to take responsibility for your entire reservation." I was charged...More
Management response:Responded 6 April 2017
I am sorry to hear that you are unhappy with our policy. As a small family owned business we rely on our revenue to sustain our business. Unfortunately we have had to enforce this policy as we cannot afford to have reservation no-shows....More