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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsbrunswick baththe salt water poolwafflesnice hotelwooded areabreakfast was excellentswim meetindoor poolroom was cleanstay there againfree breakfastquiet locationwaffle makerthe staff was friendly and helpfulfirst flooreasy accessfresh fruit
Has a pool and dining area but no dinner service, only standard breakfast included. Its near the center of Brunswick (4 miles) and all the restaurants. Many options so you will not be bored. The road in front leads to the scenic coastal roads. The...More
My husband, 2 adult sons, and myself stayed here 1 night as we were traveling further into Maine. We arrived late after a full day of site-seeing in the greater Boston area. The check-in was easy; front desk staff was very pleasant. Our room was...More
Thank fab04
Response from kspaulding, Manager at Best Western Plus Brunswick BathResponded 27 November 2017
Dear fab04,
We truly appreciate the kind words :) Our staff tries to go out of their way to ensure all of our guests have a excellent stay. We look forward to hosting you again on your next trip to the area!!
Room smelled damp. Tub was dirty and sheets were either stained or dirty. Refridgerator made a high pitched buzzing noise when plugged in that was unbearable. Jetted Tub was advertised to be in the room but was actually in the bathroom. Black mold/mildew on the...More
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Thank meconnors
Response from Kerry B, General Manager at Best Western Plus Brunswick BathResponded 2 weeks ago
We're sorry you did not enjoy your stay with us! We would love to know which room you were in, so we can be sure to check out
the issues with your room and bathroom. Please email kbenoit@girihotels.com to let us know, as we take...More
Things that are good about this hotel: the room size and the pool. Things are great about this hotel: size of in-room TV and the grounds, for those who have pets. Things that are fantastic about this hotel: the delicious breakfast and, most especially, the...More
Thank CatonsvilleDad
Response from Kerry B, General Manager at Best Western Plus Brunswick BathResponded 2 weeks ago
Thank you so much for your kind review. We look forward to having you stay with us again if you are in the area.
Spent the night here while traveling for business. Nice and cozy rooms, ample/well lit parking. The fireplace in the room was kind of a pain in the neck to operate (if you want to adjust it while it's running you have to touch a pretty...More
Thank Daria K
Response from kspaulding, Manager at Best Western Plus Brunswick BathResponded 3 weeks ago
Thank you for taking the time to leave us this kind review, Daria! I'm glad you found the hotel nice and the staff friendly. We will pass along your feedback about the fireplace and ethernet to the appropriate channels, so that we may improve our...More