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Grand Hotel Cochin

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Grand Hotel Cochin
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364 Reviews from our TripAdvisor Community

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Showing 340: English reviews
New York City, New York
Reviewed 25 November 2016 via mobile

Tired, moldy, and what have you. Strong smell of smoking in the hallways, although public smoking is banned. The toilet says it all. What a shame as the place could have been so much more with the Art Deco fixtures and charm. The staff is not rude but not nice, either.

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Helpful?
1Thank Au_Gorumand
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. I deeply regret to know that your experience with Grand Hotel was a bad one. Please accept our sincere apologies. We have acted upon the feedback you have shared with us immediately as this is not a subject that we take lightly. As I investigated...

Reviewed 16 November 2016 via mobile

I was on my business travel to Cochin where in I ordered by dinner in room service & ordered chicken biryani To my surprise it tasted to me one of the best chicken biryani I ever had in my life across Indian hotels Amazing taste with a good quantity Awesome food with lovely stay quality

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Thank Vishal P
Canberra, Australia
Reviewed 16 November 2016

This hotel is old and a bit tired. My room was musty and a had a very noisy air duct outside the window, which also affected several of my group in nearby rooms. The staff were efficient but not especially welcoming. The restaurant had very good food for lunch and dinner but the breakfast was pretty modest.

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1Thank Australian_Rod
Reviewed 13 November 2016 via mobile

Food is good, but this is an upscale restaurant, hence the prices are too high. Ambience is great and service was good. I am sure there are other places in Kochi offering the same quality of food at lesser prices.

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Helpful?
Thank Lathavirgo
Bengaluru, India
Reviewed 6 November 2016

Very Small room,TV Not Working,Uncomfortable Bed - very Small. Location is good.Very uncourteous staff , I stayed for two days and leaving doorman , not even a single staff wished me.Staff doesn't know Thanking Their guests or smiling.I requested the staff for a king size bed but staff denied very bluntly that this is what I booked. I missed my...

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Helpful?
Thank nihalshivhare
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, Thank you for staying with us and for expressing your displeasure on the poor facilities and service received. We deeply regret the fact that you were not happy with the facilities on a number of instances and sincerely apologize for the same. Also we regret that we couldn’t recreate the same par excellence experience that we delivered on...

Houston, Texas
Reviewed 4 November 2016

The highlight of the lunch was the much ballyhooed "karimeen pilichathu". But the banana leaf and the gravy reeked of chemicals!. The rice plate had just 3 small side dishes. Not worth the price. This used to be a great place.

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Helpful?
Thank roadhotel
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, I would like to thank you for taking time out and sharing your feedback of your recent visit to Grand Hotel, Cochin. We understand that we did not meet up with your expectations like before, kindly accept our sincere apology. As we pride ourselves on delivering the exceptional taste of traditional kerala cuisine, we have unfortunately fallen short...

Kochi (Cochin), India
Reviewed 31 October 2016

The grand is an old establishment in the heart of Kochi that provides good food and service at reasonable prices. Out of the many visits to the hotel the food has always been delicious and the ambience very relaxing.

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Helpful?
Thank GeorgeTomas
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, I would like to thank you for your valuable and encouraging feedback regarding the food at Grand Hotel, Cochin. On this instance I would like to thank you for being a valued patron of our food. It is the feedback from guest like you who stood by us defines our years of existence. Thank you for supporting us...

Chennai (Madras), India
Reviewed 31 October 2016

The food taste was excellent and the way the staff took care of us was very homely. the food were very traditional type. well presented and it was really very tasteful. After a long time I am tasting a good traditional food so tasty from such good hotels

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Thank helpothers2016
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, I would like to thank you for your valuable and encouraging feedback regarding the food at Grand Hotel, Cochin. At Grand Hotel, we strive to bring alive the traditional taste of Kerala food through our exquisite menu that boasts the best of Kerala cuisines. We are happy to learn that we were able to host you brilliantly. Your...

Spring Lake, Michigan
Reviewed 30 October 2016 via mobile

The rooms were clean and large. The bathroom were larger than most hotels in India. Not a great view from the rooms but it is quiet. If visiting Fort Cochin it's a bit of ride. The walls are thin and hallway noise can be an issue.

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1Thank deydeal
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, Thank you for choosing Grand Hotel for your stay. We are glad that you liked our rooms and bathrooms. Thank you so much for showcasing us as one of the best hotel in India. your precious words will definitely help us make a mark among the best in cochin. However we understand that we fall short in areas...

Reviewed 20 October 2016 via mobile

This is a place I have been eating at ever since I was kid . The meals here used to be the best in Kochi for me . But of late I feel the service and meals isn't that good. It's a good idea to go early for lunch or dinner because it can busy here . If you go...

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Helpful?
1Thank am7077
grandhotelCochin, General Manager at Grand Hotel Cochin, responded to this review

Dear Guest, Thank You for being a valued patron of Grand Hotel ! We understand that we did not meet up with your expectations like before, kindly accept our sincere apology. I will share your inputs with my respective teams and mentor them to deliver the best of kerala meals. We appreciate your support and look forward to your next...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hotel Cochin

Address: M.G. Road, Ernakulam, Kochi (Cochin) 682011, India
Region: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range: €45 - €67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Cochin 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Grand Hotel Kochi
Hotel Style:
#7 Business Hotel in Ernakulam
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Cochin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the rooms on the 2nd Floor.”
 of 5 bubbles , 28 Jun 2016 | Read review
“None in particular”
 of 5 bubbles baba6660, 19 Jun 2016 | Read review
“Higher up better”
 of 5 bubbles 643yakubb, 10 Jun 2016 | Read review
“In the upgraded part of the hotel is best.”
 of 5 bubbles 818clared, 22 May 2016 | Read review
“NON Veg Food in the hotel is Excellent”
 of 5 bubbles cool1960, 27 Apr 2016 | Read review
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