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El Dorado Spa Resorts By Karisma

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El Dorado Spa Resorts By Karisma
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3,106 Reviews from our TripAdvisor Community

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Showing 2,905: English reviews
Sarnia, Canada
Reviewed 4 November 2015

I have stayed at El Dorado Maroma many times. The service is absolutely excellent and there are a few people that really go above and beyond. Swim up Bars......Rene, Antonio and Gabriella Beach service.............Diego Lima Limon............Arturo The resort was only 50% occupied the week we arrived and I was baffled as to why rooms were not ready prior to 3pm...

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2Thank LoveMexico2013
Centerport, New York, United States
Reviewed 4 November 2015

We are Emerald Members of this chain of resorts and were skeptical about going to this resort at first, since we were so sold on Eldorado Casitas. We figured the Casitas just couldn’t be beat. However we made a decision to try it out the last week of October 2015, and I have to say and everyone we met on...

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3Thank Debe K
Pembroke, Massachusetts
Reviewed 4 November 2015

I just returned from an 8 nt. vacation with three others. We had a wonderful vacation thanks to the staff! The people that work here are truly happy and it shows. We made a lot of great friendships while here with guests and staff. The people that really made it so fantastic are Sylvia, Camacho, Alex, Marco and Rene. We...

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1Thank PatPembroke
Huntsville, Alabama
Reviewed 3 November 2015

I am a bit delayed in writing this review, we were at the wonderful El Dorado Maroma at the beginning of September for another fantastic visit. This was visit #10 for us at the EDM. As you have read in many reviews, it is the staff that makes the EDM our home away from home. I wish I could list...

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2Thank akandal
denver, United States
Reviewed 2 November 2015

My fiance and I stayed here as part of the Karisma Brides Dress Rehearsal event. We arrived around 9 am after a red eye flight and were expecting to throw our stuff in a closet and hang around until our room was ready. However, we were delighted to find they had arranged for us to go to a "hospitality suite"...

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1Thank Olivia A
Sugar Land, Texas
Reviewed 31 October 2015

We recently returned from one of our many visits to El Dorado Maroma. Two sets of friends came along with us. We had been telling them about the resort for several years, and had been encouraging them to go and experience how wonderful it is there. Needless to say they were not disappointed in any way. The staff and management...

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1Thank Dave A
Saint Louis, Missouri
Reviewed 29 October 2015

We visited El Dorado Maroma again. We have stayed several times and the service is excellent. The food was delicious and the presentation was fabulous! Agustin, a server in Papitas restaurant was very attentive and helpful. The bartenders, Rene and Antonio, were talented, knowledgable, very capable and fun loving. A great place to vacation!

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3Thank Karen K
Spring, Texas
Reviewed 29 October 2015 via mobile

Had a wonderful visit at Maroma. Camacho, Alex, Marco and Sylvia on the entertainment staff kept our daughter and her boyfriend entertained and were so friendly. Rene was the best bartender ever, as usual. We've been to this resort many times and it never fails to impress. Immaculate grounds, beautiful rooms , and delicious food!

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1Thank Texans99fan
Reviewed 28 October 2015

Unbelievable Resort and First Class service. The Entertainment crew (Camacho, Alex, Marco and Sylvia) were a pleasure to be around. The employees overall were outstanding, by day 2 they all knew our names. The only thing I was disappointed in was the seaweed. The employees told us that they have been dealing with it for about 4 months now and...

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2Thank Larry H
Reviewed 28 October 2015 via mobile

We just got home, after 7 nights at the El Dorado Maroma This was our 2nd time there. We just missed a rainy 2 weeks. Weather was fantastic Good Food, Service was really great Our room was a beautiful swim up with a view of the pool and lush walkways. It was located in the middle of the resort. But...

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1Thank Cheryl B

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Spa Resorts By Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: €364 - €1,547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Spa Resorts By Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Spa Resorts By Karisma staff and other travellers.
436 questions
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Lynn
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 1617 and it was a nice view! We had the sunrise and friends staying in 1606 had the sunset.”
 of 5 bubbles juno1117, 22 Feb 2017 | Read review
“Stayed in Bldg 11 ... first floor ... 5 minute walk to everything ... quite location”
 of 5 bubbles 48stevenw, 19 Feb 2017 | Read review
“Call and ask for Beach Access beach view”
 of 5 bubbles Drbing, 18 Feb 2017 | Read review
“Our view was obscured by the palm trees. Though the close location to the beach and the ability to hear the ocean worked!”
 of 5 bubbles kkf, 18 Feb 2017 | Read review
“4th floor jacuzzi pool suited or a villa”
 of 5 bubbles rslil, 18 Feb 2017 | Read review
5 of 5