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11/06/2017 12/06/2017
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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$851US$1,662
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          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
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          9,478 reviews
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          5,722 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Overview
          • Excellent78%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “lima limon” (178 reviews)
          “rick's bar” (126 reviews)
          “mi hotelito” (115 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Kids Club
          Butler Service
          Housekeeping
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Royale, by Karisma
          9,478 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,571 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,494 reviews
          #28 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,722 reviews
          #1 of 11 hotels in Playa Paraiso
           
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,481)
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          921 - 925 of 3,481 reviews

          Reviewed 3 June 2016

          We just came back from El Dorado Maroma and couldn't be happier. I'd like to call out five amazing staff individuals at this resort who made our stay perfect: Camacho, Ferdinando, Rene, Jonas, and Daniel. Camacho is awesome, always getting the guests geared up to...More

          1  Thank Marc M
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Marc M Thank you very much for your confidence and support and for being part of this beautiful family named El Dorado! I also would like to thank you for let everyone to know about this exceptional staff that adds too much to the...More

          Reviewed 3 June 2016

          Location This place is only about 20-30 minutes from the airport, so it's in a great location. In addition, the entire place is minutes from the beach, no matter where your room is located. Room We have been to a lot of all inclusives, but...More

          2  Thank Leslie I
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Leslie I Thank you very much for taking the time to share your feedback with other travelers on Tripadvisor. I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. We hope...More

          Reviewed 3 June 2016

          We did our yearly ladies trip and stayed here at El Dorado Maroma. I want to first shout out to the best travel agent ever Renee Cannon at Marlin Travel in Oakville.She once again hit this one out of the park! We had a jacuzzi...More

          1  Thank Love4Beach
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Love4Beach On behalf of all the staff of El Dorado Maroma, a beachfront resort by Karisma , thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you...More

          Reviewed 3 June 2016 via mobile

          I absolutely loved our visit to El dorado maroma. My now husband and I arrived late Saturday night and were met by the most kind check in people. Ana, checked us in and out of the hotel and was so sweet and explained everything so...More

          1  Thank ktjansen
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Ktjansen Thank you very much for your comments and congratulations for your honeymoon. These comments count as valuable information for us when evaluating our hotel, services and staff. We look forward to your next visit Alejandro López General Manager El Dorado Maroma, by Karisma

          Reviewed 1 June 2016 via mobile

          We're having a great time at El Dorado Maroma, an all inclusive in Riviera Maya! Jonas and Dora are fantastic. Dora kept our cups full and Jonas took care of us at Sabores! Giselle taught us how to salsa and played pool volleyball with us....More

          Thank Jeremy S
          Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

          Dear Jeremy S Many thanks for sharing your experiences with future travelers, we are proud to know that you had a great time with us and our staff provided you with excellent service. We look forward to hosting you again soon. Alejandro López General Manager...More

          El Dorado Royale, by Karisma
          9,478 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,571 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,494 reviews
          #28 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,722 reviews
          #1 of 11 hotels in Playa Paraiso
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Shuttle Bus Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$388 - US$1,604 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Playa Maroma
          • #3 Luxury Hotel in Playa Maroma
          • #3 On the Beach Hotel in Playa Maroma
          • #3 Romantic Hotel in Playa Maroma
          • #3 Green Hotel in Playa Maroma
          • #3 Top resorts Hotel in Playa Maroma
          • #3 Spa Hotel in Playa Maroma
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 99
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Hotwire, Travelocity, Expedia, Orbitz, TravelUp, HotelsClick, Cancelon, HotelsforEveryone, TripOnline SA, Evoline ltd, HotelQuickly and Priceline so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Maroma
          • Also Known As
          • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
          • El Dorado Maroma Hotel ,
          • El Dorado Maroma Resort
          Add Photo Photos
          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
          Dining (473)
          Hotel & Grounds (2104)
          Bathroom (91)
          Family and Play Areas (17)
          Business Centre & Event Rooms (6)
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          Questions & AnswersAsk a question
          MrsR609
          For those that are from the US and have T-Mobile, how was the service at the resort? And how is the wifi? This will be mine and my husbands first trip away from out 16 month old daughter so I want to make sure we are reachable if necessary. Thanks! I'm also curious about the "presentations" offered for getting guests to sign up for packages. I've seen this mentioned in quite a few posts and am concerned we may be bombarded with sales pitches all week. Was this the case?
          28 May 2017|
          Answer
          Response from Scott C | Reviewed this property |
          I'll address the sales presentation concern. Tell them the first time you're ask that you have no interest in attending. Ask that they respect that and not ask you again. This will usually take care of it. My daughter and... More
          0
          Votes
          Mousemommy2
          Special Sunscreen? I had read that some resorts in the Riviera Maya require guests to use biodgradable sunscreen. Is this the case at EDM or can we bring any kind of sunscreen from home?
          22 May 2017|
          Answer Show all 7 answers
          Response from triciaruppert | Reviewed this property |
          Any kind... And they also have sunscreen there you can use at their sun stations (30 and 50)
          1
          Vote
          TheRandLGroupLL... R
          What are the reasons for charging $183/person per night for your resort when we booked four nights that only came to a total for us of 460.92? That's at least $1,464 in fees due UP FRONT at the EDM that we could have saved money on. No resort is worth $366/night for resort fees. It ruins a vacation plan in my book!
          20 May 2017|
          Answer Show all 3 answers
          Response from Clem H | Reviewed this property |
          The EDM is all-inclusive with the best service you will ever experience, top notch beach, food like you never tasted before, very well kept resort and a staff the will go the whole nine yards to please you that will make you... More
          0
          Votes
          Room Tips
          "Top floors have view of the water."
          Read review
          "We loved the swim-up room!"
          Read review
          "Stay on lower floors not much of a view but no elevators"
          Read review
          "I loved the Palafitos with a sunset view, but they also have sunrise."
          Read review
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