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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    6/8/2017 7/8/2017
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$606/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$492
    US$494
    US$494
    Traveller (4972)
    Room & Suite (1268)
    Pool & Beach (1220)
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    Overview
    • Excellent81%
    • Very good13%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (195 reviews)
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Secrets Maroma Beach Riviera Cancun
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    El Dorado Royale, by Karisma
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    5,832 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,679)
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    There are newer reviews for El Dorado Maroma, by Karisma
    See the most recent reviews

    911 - 915 of 3,438 reviews

    Reviewed 30 September 2016 via mobile

    We had been looking forward to the Palafitos room for many weeks & months & this was a special treat for 5 days before going up to their sister resort. We paid full price for this new area but, although the rooms are generally beautiful,...More

    7  Thank holidaygem215
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by KarismaResponded 1 October 2016

    Dear holidaygem215, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we...More

    Reviewed 29 September 2016 via mobile

    We chose this resort because of the hype and reviews on the gourmet fine dining. We have traveled to Mexico often over the years staying from 3-5 star resorts. Our priority is always good beach and awesome food. This resort is gorgeous, lush, and peaceful....More

    7  Thank carl1963canada
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by KarismaResponded 4 October 2016

    Dear carl1963canada, On behalf of the entire management staff at El Dorado Maroma by Karisma we want to thank you for the time taken to share your valuable review with our future guest. We wish to pass on our sincerest apologies for what appears to...More

    Reviewed 29 September 2016 via mobile

    I'm still here but feel the need to write something about this place while visiting! It's truly magical, tonight we will fine dine on the beach with the help of Augustine. Everyone here at the resort aim to please and cannot do enough for you....More

    3  Thank jw199x
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 1 October 2016

    Hola dear jw199x, Thank you for taking the time to review your stay while you are still with us at El Dorado Maroma, we feel thrilled that you like the warmness and attentiveness of our team, we feel humbled about your wonderful words of encouragement...More

    Reviewed 29 September 2016

    when we arrived we were shown to our accommodation, and were very disappointed . However within an hour the problem was resolved, and with a little negotiation we moved to the new 'Palaphitos' bungalows over the water, an experience like no other!, the accommodation was...More

    4  Thank wenniewoo
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 30 September 2016

    Hola dear wenniewoo, Thank you for taking the time to let us know about your stay and for recommending us with all Trip Advisor followers. I am delighted to hear that there were many aspects of the hotel and found our team helpful & friendly,...More

    Reviewed 28 September 2016 via mobile

    My husband and I just traveled to El Dorado Maroma and could not say better things about the resort. We stayed in the honeymoon suite, and although tempted to upgrade to a swim out room, are glad we decided to stick with our original plan...More

    Thank Alicia M
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 29 September 2016

    Dear Alicia M Thank you very much for sharing your kind review with other travelers! we are absolutely thrilled to hear you had such a memorable time with us. That you enjoyed the room accommodations, our culinary offerings, the breath-taking beach and activities, it was...More

    Secrets Maroma Beach Riviera Cancun
    11,848 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Royale, by Karisma
    9,798 reviews
    #3 of 11 hotels in Playa Paraiso
     
    El Dorado Casitas Royale, by Karisma
    4,676 reviews
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    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$339 - US$1,090 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Orbitz, Travelocity, Prestigia, TravelUp, TripOnline SA, HotelsforEveryone, Hotwire, HotelQuickly, Cancelon and Evoline ltd so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveller (4972)
    Room & Suite (1268)
    Pool & Beach (1220)
    Dining (494)
    Hotel & Grounds (2264)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    srenee87
    24 July 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that our Gourmet Inclusive package features: Accommodations as selected with nightly turndown service Full-service concierge Welcome glass of sparkling wine All gourmet meals Variety... More
    1
    Vote
    Sue B
    22 July 2017|
    AnswerShow all 2 answers
    Response from Eric C | Reviewed this property |
    Free wifi was available "around" the property. Not all areas are hot spots, but the hot spots are marked with signs. The greatest thing is that when you're on the beach with a drink in your hand, you don't need to be... More
    0
    Votes
    Room Tips
    "Palafitos were amazing!"
    Read review
    "Out of the whole wedding party, only one person said they had a small room. I was alone and got a room that..."
    Read review
    "Villa 12 is all the way in the back and is the quietest. It also has a elevator. Top floor has best view."
    Read review
    "Stay in the Palafitos if you can!!"
    Read review
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